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MakeItBuildIt Reviews 

1,294
•
TrustScore 4.5 out of 5

4.6

Events & Entertainment
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Rated 5 out of 5 stars

Had no problem placing order, quick easy to understand, had the parts I needed, came in a respectable time, and well packaged, kept up to date, very happy

Rated 5 out of 5 stars

Order a big order from them.£280+ on 40+ items must say they was packed well and delivered quickly.. I've just made another £80 order which I'm waiting for I especially like the fact they sell some vi... See more

Rated 5 out of 5 stars

Great items and very helpful when asked about product got everything needed with in couple days would highly recommend these guys got the hobao hyper gt and its great bit kit thanks

Rated 5 out of 5 stars

When no one else had the item I wanted (or so it seemed) this site had it and cheaper than I'd been told it was elsewhere. Easy site to navigate and order from. Super delivery, especially as it's th... See more

Company details

  1. Events & Entertainment

Written by the company

All aspects of RC whether land, sea or air. Radio controlled specialists stocking RTR models, kits, spares and accessories from all the trusted manufacturers.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(1,294)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Solved my issue in the end

Seller sent out another antenna and issue now solved

16 May 2024
Unprompted review
MakeItBuildIt logo

Reply from MakeItBuildIt

Sorry to hear you've had an issue with a product, we've looked through our systems and can't find any contact from yourself under your name. If you'd like to email us at enquiries@makeitbuildit.co.uk we can get this resolved for you.

Rated 1 out of 5 stars

They say they price match but don't !!

They say they price match but when asked they try to get out of it. They tried telling me some Optimix 20% Super SLV on another website was out of stock so they can't price match it.
There is no where on this other website (jacksonsmodels) to say the item is out of stock.
MakeItBuildIt just don't want to do it because its a lot cheaper than theirs.
They also tried to tell me their price is the right margin, what a load of tosh!
They end their reply with out of stock again, I’ll repeat it does not say out of stock!
Also jacksonmodels confirmed the item and price to me via email!

13 May 2024
Unprompted review
MakeItBuildIt logo

Reply from MakeItBuildIt

You submitted a price match request, the website you provided with the lower price had the item but couldn't be purchased, although it didn't have the working 'Out of stock', the item couldn't be purchased like other items showing 'In stock'.

We run a price match request system not a price match promise or a garantee, its a request for us to match a price, one major factor in deciding to match a price is whether the item is available from the company we are price matching (standard practise on price match schemes) this is because quite often pricing changes and companies may not change pricing whilst an item is out of stock and its not a fair comparision if you can't purchase the item at a lower price anyway.

Sorry we couldn't match the price on this occasion but do believe a 1 star review isn't fair simply because we wouldn't match the price on an out of stock item on a competitors website.

----- Reply to the edit -----

We can only go off what we can see on the competitors web page, we don't enquire with a competitor about products for a price match. But the fact remains, we run a price match request, its a request.
If this company can supply the item at the price you are happy with I can only suggest you purchase it from them.

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