I left behind my work ID card, returned the next day and security had kept it safe. The attraction alone was amazing, the fact that they secured my very important NHS ID was outstanding. Saved my baco... See more
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It was fun but the queue was so big, sometimes crowded and loud. You can get lost or past a part because it can be confusing. Nut the figures was amazing and beautiful. The details were correct and... See more
Company replied
We had the fast track ticket. Thanks to the fast-track tickets, we were able to go straight into Madame Tussauds—that was great. In the fast track ticket you've seen a part of the madame tussaud tha... See more
Company replied
Don't waste your money. You'll queue for ages, get ripped off on the price of a ticket and be hustled through a one way system and out on the streets within 30 minutes. Easily one of the worst tourist... See more
Company replied
Company details
Written by the company
Step into the spotlight at Madame Tussauds™ London and get up close and personal with more than 250 lifelike wax figures.
Contact info
Marylebone Road, NW1 5LR, London, United Kingdom
- www.madametussauds.com
3.2
Average
115 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 60% of negative reviews
Typically replies within 1 week
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Great place to spend your day and would…
Great place to spend your day and would go again it's a must see place. the kids love it
13 May 2018
Unprompted review
Booked online and paid just under £100…
Booked online and paid just under £100 for two people for the premium tickets to ‘avoid the queues’. We were informed although we had paid a premium and had a booked time this was not important and we have to queue for over an hour to gain entry. The alien experience is poor and definitely not worth paying any extra. All in all very disappointed, real shame.
12 May 2018
Unprompted review
Fare
Fare, fare to many people and extreme long ques and very badly organised- don’t do it.
30 March 2018
Unprompted review
Shocking!
Cant believe how over price this place is, we paid £90 for a 11.15 booked slot that meant nothing at all as we qued for 35 minutes anyway!! Even thou the wax works are very clever and great to see it really didn't out weight the pushing and shoving we experienced from other people. The marvel 4D was brilliant but again shocking how many times my 5 year old son got pushed to the floor by grown men! Would never go again and wouldn't recommend to any one I liked!
12 February 2018
Unprompted review
Multiple venue tickets sold at discount on website
We absolutely loved wondering around this place on our London trip. Well embraced break from the norm.
The website was great as it gave you the option to buy multiple attraction tickets at a reduced price. We also purchased the London eye and London dungeon tour which was one of the highlights of our visit.
1 October 2017
Unprompted review
Pleasant morning at the wax works x
I recently took my 8 year old son, we had pre booked tickets and I was pleasantly surprised when we got there at 9:30 and there was no que. He had a great morning as we were out within a few hours. It could have done with some new figures as I have been before so went through the motions for my son. My only real complaint are the prices as they are quite steep.
29 August 2017
Unprompted review
New York
Recently went to New York and did the Ghost Busters virtual reality experience. WOW.. it was awesome, so clever and so realistic, my wife and I loved it. If this is the future of gaming, I can't wait.
22 August 2016
Unprompted review
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