Lyons Davidson Solicitors Reviews 2,526

Genuinely one of the worst companies I have ever had the misfortune to deal with. We were referred to them by our insurers and after several months they were still deciding if they would take the case forward. Messages in the portal are not even read and sit unanswered for weeks at a time. I was promised a final response next day, and 2 weeks later was still waiting. This was all in spite of us having actual footage of the damage to our property being done. We just never felt like they were on our side or were interested in supporting our case. In a phone conversation with a member of staff, it was clear they had no idea about the details of our case.

We moved to another company and made very swift process within a few weeks. The difference was remarkable. I would avoid this company at all cost.

The firm are an excellent choice for litigation for complex and evidenced cases.

I had contact with Bethany Chandler on two occasions, both by email and phone on each occasion.

Beth was extremely helpful in dealing with my specific issues but was also very willing to explaining the background to how the procedures for insurance claims operate in practice,

The above left me with a feeling of great relief as I now understand how my claim will be progressed by Lyons (personal claims) and my vehicle insurer (legal team) and I have no little niggles playing at the back of my mind.

Excellent job all round.
Regards
Peter

We recently had the pleasure of being supported by Lyon Davidson Solicitors in helping us to evict a tenant from our property, and we cannot thank two of their staff, KYLE GARRETT and LEE DAVIS enough for guiding us through the entire process with absolute professionalism and sound legal advice.

We were constantly kept informed through out the process and they promptly responded to our queries with clarity, which effectively ensured that we obtained the expected outcome in our case, within a reasonable time frame. Kyle supported us throughout the court process and ensure that legal representation was provided to us at the hearing.

Lee was particularly helpful with the post-court eviction proceedings and securing bailiffs to assist with that operation. His methodical approach ensured all grounds were covered and that the day went as expected.

Kyle and Lee are both first -class professionals who demonstrated dedication and commitment in going the extra mile to ensure that we regained possession of our property.

We would highly recommend the company, and in particular, KYLE GARRETT and LEE DAVIS for a fantastic service to us.

Dr George & Mrs Beatrice Williams

Shannon has been absolutely amazing throughout my claim. Very helpful and very friendly. 10/10 service. Thank you for everything.

I found this legal company substandard. One in six reviews here are one star and it’s worse on other review sites. No surprise when you understand their setup. All the reviews are people like me told to use them by their insurer claims manager “Arc Legal”. Not by choice or recommendation. The claims are mostly not handled by solicitors but by a “paralegal” or “claims handler”. I’m guessing that’s because they’re not getting paid enough by the insurer, despite “£50,000 legal claims cover”. So Lyons don’t staff the work with solicitors, and work on low margin, high volume claims. Yet the company charge these unqualified people out for hundreds per hour and they’re advertising themselves as solicitors, not like in review replies here where they say they are “legal advisors”. It might have been ok if the paralegals had been experienced (they weren’t) and the work properly supervised by a solicitor (the supervisor wasn’t.) I understand under a case called Mazur, this isn’t allowed. You’re far better off telling the insurer you will choose your own solicitor. Don’t pay any attention to this company telling you the policy doesn’t give any legal right to be represented by a Solicitor as they are writing in reviews here. Even the policy says you can choose your own solicitor and it’s a legal right, although expect “Arc Legal” to obstruct you in doing that.

My case is now finally over.
3 years it took.
Injury claim accident - 2023.
2026 finally got a letter of my payment to soon be transferred.
Having no communication and update with my original case handler to my case handler transferred to someone else to be even worse, no process and new updates.

Case handler now has been changed again.

Mr Reet Mahi.
He got onto my case and had sorted everything, speedy process and he had done brilliant. I would give no starts at all but I will give Ravi Mahi 5 stars for sure. Thanks for your help Mr Mahi wish you was handling my case since the claim.
Since December 2023 nothing was happening
Ravi was transferred to ny case from 03/2026.
Letter of payment to be received 04/2026.

A fantastic company with a special thank you to Joshua Leaming for being so thorough throughout our claim. Joshua has been incredibly helpful and informative and we would highly recommend!

I would like to give massive thanks to Kai Downey, the handler of my case dealt with my claim after the Road accident. He was very helpful with providing me adequate information to enable me to make the best decision, and he is very quick in responding my emails. He is patient, approachable and very friendly. The case has been over a year when he took over from the previous handler, and since the problems got resolved in reasonable time and I have now received the compensation. I really appreciate his effort and help for my case. Thank you.

Freya was amazing from start to finish. She kept in touch throughout and explained everything clearly, which made the whole experience feel much more relaxed and stress-free. I’m so grateful for all your help after the accident—thank you so much.

I was very lucky to have been so wonderfully supported and advised by Mr Nelay Joshi throughout what was a very difficult and stressful time. Mr Joshi promptly responded to and answered all my questions in a clear and understandable manner. He showed great compassion, kindness, and with an analytical approach managed to concisely condense my issues into a coherent narrative that was both eloquent and compelling. I would highly recommend and rate this company and wish to complement the quality and integrity of its staff.

I had a positive experience of Lyons Davidson. Throughout my case, Tia Parmenter was consistently helpful, polite, and professional. She kept me informed and responded promptly to any queries, which made what could have been a stressful process much easier to manage. I appreciated her persistence in chasing matters and achieving a successful outcome without the need for court proceedings. Thank you for your support and excellent service.

Although my claim was for a small amount, Bethany Chandler kept me well informed regarding the process and progress. A satisfactory conclusion was arrived at.

I used Lyons Davidson for my claim after my local garage crashed my van. Varsha was friendly, professional and supported me through a really stressful time. Although the process itself took a little longer than expected, Varsha was always polite and helpful, and I’m happy with the result and grateful for her assistance throughout.

Why would they send me an unsolicited letter saying I need to claim further funds from a claim that has already been settled from my insurance company?
Bad conduct

My appointed solicitor Leanna Rees has been excellent right from the beginning.I always felt she really cared about the outcome of my case.She has been supportive and helpful throughout this experience.Letters written on my behalf were assertive but always courteous and respectful.Leanna somehow always managed to get to the bare bones of the case,covering all relevant factors and never being distracted by anything inconsequential.I was very fortunate to have her.

LD Solicitors provided excellent support over several years. My contacts were Abbie Sparling and Ryan Anderson, both of whom were kind and knowledgable throughout the process.

Good guys over at Lyons Davidson got my case resolved. Dan was helpful and informative.

I rarely leave negative reviews, but my experience so far has been very disappointing.

After several weeks of delays in organising my medical appointment then chasing down the expert, the firm has now had my medical report for over four weeks. Despite multiple phone calls prior to this, and several written messages (including a formal complaint), I have still not received a copy of the report or any meaningful response.

This lack of communication is now delaying my ability to proceed with an MRI scan and is holding up the progress of my personal injury claim.

I understand that delays can happen, but a complete lack of response — even after a formal complaint — is unacceptable.

I was looked after and given great advice and support from Nelay Joshi. Any questions I had were answered quickly and professionally, I would highly recommend Lyons Davidson Solicitors.