Lumosity Reviews 

Just average product/service in general, I think there are better brain training platforms out there now.

I had subscribed in Jan. 2020 for one year. There was no indication at that time that it will be automatically renewed. Lumosity charged my account for 2021 without ever notifying me. It is difficult to contact them as their phone does not get answered. Do not subscribe to this company. It is highly unethical. I am reporting them to BB and Consumer Protection Divn. of our Attorney General.

Rubbish! Do not bother with this app.

Full of sh!t. More like rage inducing than calming. Do not recommended

As a disabled elder, ugh, so necessary to "identify" these days, I have been using this site daily for the past 5 or 6 years, both as recreation and as a barometer of my ability to stay focused, multi-task, and eye hand co-ordination. This said, I have contacted them repeatedly over the years as a subscriber concerning the random placement of their "Feedback" button, which often obscures the resized/cropped playing field. Ironically, they do not seem to honor the function of this button, as they continue to do nothing about it. Worse, they always respond with the promise that they are, indeed, working on it. Lies will always come back to bite their purveyor.
Recently, I contacted them about a new issue, that of the "App", that was briefly available on my pc. I removed it for a clean install of Windows and the option disappeared from their webpage. They flat out denied such an app ever existed, yet another lie. I can only assume they are not reinvesting their profits with accountability in mind.
As for the site itself, it is a good concept that I am not yet prepared to bail on. It is my hope that they reinvest their profits into customer relations as well as product development.

This company charged my account for the yearly rate the "next day" after I signed up for a 14- day free trial. After numerous emails, they still would not rectify the situation, full refund, even after I offered proof that I registered for the free trial. The representative, although professional, blamed the charge on Google, even though my bank information clearly showed a Luminosity charge, and myself, for not providing a receipt (Why would there be one?).

It's unfortunate that most likely, other customers are also being charged without them even knowing it. Also, I really enjoyed this company's brain games in the past. But, I think it's more important that potential customers understand that this may happen to them too.

Currently, not one to stand by, I contacted my bank and they are handling this issue from here.

This programme is quite entertaining. Some of the games are very appealing for a while at any rate. However, they should introduce new games more often so one doesn't get bored,

But one particular game, Word Snatchers, makes me quite angry. It appears that the persons in charge of the game are quite ignorant of grammar. For a person who has taught English grammar, this is infuriating.

One is given some words or phrases and has to unravel some letters to find a synonym for these. But often you're given a noun or nouns and the correct (?) answer is an adjective or else the words given are worded completely incorrectly so you cannot use them to find the answer they want. Sometimes I feel that the persons in charge are practically illiterate and the last people that should have anything to do with such a game.

Sometimes the "correct" answer is in no way a synonym for the words given, I often get so irritated with their mistakes that I point them out but get no answer and the mistakes continue. Also the game does not accept British spelling, which is a fault.

The quality of the game is thus atrocious.

There is also a game, I think it's called Familiar Faces, where you have to remember the names of customers and the meals they order at a fast food shop.ALL the meals are absolutely unhealthy so I can hardly bear to play the game. If most Americans eat this sort of junk, and I believe they do, no wonder so many of them are ill.

There are some games that are both entertaining and challenging, such as Pirate Passage.

In all Lumosity is quite good.

Here is an example of a grave mistake in Word Snatchers: We're given an adjectival phrase "having a need for food" and have to find a one-word synonym with the given letters. The so-called correct answer is "hungrily", which is of course an adverb. The answer should have been "hungry". I've written to them about this but get of course no reply and nothing is changed.

I have used this app for years, starting way back in like 2012. I was looking for ways to develop and train baseline cognitive skills and improve performance in regards to such.

I am honestly surprised by the average low review here and overall lack of support for this service. I truly notice (and have logged notes and make full use of their 'insights' feature) how much this has helped and improved my skills. I can see in real-time areas of success and it brings me great joy.

Like any training or exercise the results are user-paced. So the more effort, interest, and perseverance one puts in is definitely correlated to the success.

I am very pleased with the site and mobile app. I would like to see them receive more funding and continue with enhancing the games and features.

I highly recommend, very useful, and fun !!!

SCAM!!! BEWARE!!!

Somehow they subscribe me without my permission on premium $45 dollars for 1 year!!!!
I would not pay even 1 dollar for this! It is not efficient at all!

I've been using Lumosity for years and I love it . I love the new games or ones they're trying out and though some spelling ones are challenging (having to spell in US English not UK English) I still love hitting the grade, my competitive side is well catered for.

When people worry about mental agility and brain deterioration in old age I smile, because I know that by using these types of games on a daily basis is proven to prevent those conditions.

I use in in Firefox, Chrome or Edge and have't had issues .

I love it

I find the games fun to play, but can see why others wouldn't. I have a problem using Google Chrome, and was told to switch browsers. One would think they would attempt to find the incompatibility, but apparently they're not interested in doing that.

I know that my mind seems to work better at some times of the day than other times, and have asked them if they could show users how their results vary, based on time of day. Clearly they do have that data, and could help users, but they appear to not be interested in doing that either.

I'll continue to play -- I doubt that it'll make me dumber, but, as other reviews have indicated, their customer service seems to be limited to, "Too bad."

Have used Lumosity for a couple of years now. Good range of games and exercises, always new things being added. Have used on a tablet and laptop and the games are redesigned well to be optimised for the device you're using. Daily reminders are available and stats to compare your progress and how you stack up against other users in the same age bracket. It makes useful suggestions about your strong and weak areas and gives you the option to train your weakest areas if you want to improve them, but doesn't force you to play the games you dislike or are weakest at - you can always switch out to a different game. I had been busy and not used it as much and I contacted them with a view to cancelling as I didn't really have the time and they offered me a discount that made it worth continuing so I have, and have tried to make time for it. I have recommended my mother to the service too and she now uses and enjoys it. The Insights are interesting and it asks you to log your mood and how tired you are. All in all very interesting, helpful and informative and I like to train my brain to stop it going to mush! I find some of the games fun and like to play them again as 'extra' on top of training, to beat personal bests and just pass the time.

To the reviewers saying they got bored and forgot to cancel it, you really only have yourselves to blame. Maybe it wasn't for you but that's how free trials work. It is hardly unique to Lumosity.

Brought it as a gift for 1 month (family subscription), and it was great and did as promised. However, it got boring and of course I then forget it because I only paid for 1 month. Unfortunately, I got charged for 4, so instead of 24$ for 1 month I paid 96$. I then contacted support, and as expected, got an nearly useless response. They ended my subscription, but didn't give me my money back for the 3 extra months. If you consider buying this, then don't. It will get boring quite fast, and you will probably also get over-charged.

I wanted to try their games to test if they could really increase your memory, and I had a fun time playing them. But at some point you get bored and I experienced a hard time deleting my account. I experienced this twice, so keep that in mind! There is greater alternatives out there I would say.

Lumosity customer service will not respond to my request to cancel a 2year gift membership. First, I told them that I would like to accept their discount offer, which I received when I renewed my own membership, because the gift membership is meant to be activated in January. I told them in a later note that I plan to replace it with a lifetime membership, but still I have no reply. I think my credit card has already been billed, and I don't think I can cancel it myself, because they would simply keep it as a 2-year membership and not refund my money. I plan to go ahead and cancel it anyway if I don't get a reply very soon. I hope I don't have to file a complaint with the BBB.