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Wir sind Ihr kompetenter Ansprechpartner rund um die Lüftungstechnik. Egal ob Sie renovieren, sanieren oder neu bauen, ob privat oder gewerblich, lueftungsmarkt.de ist Ihr starker Partner im Bereich Lüftung. Wir sind nicht einfach nur ein anonymer Onlineshop - hinter lueftungsmarkt.de steht ein renommiertes Großhandelsunternehmen und ein Produktionsbetrieb mit über 50 Jahren Erfahrung. Unser Sortiment umfasst Geräte und Zubehör für die zentrale- und dezentrale Wohnraumlüftung mit Wärmerückgewinnung, sowie Kompakt-Lüftungsanlagen und Ventilatoren für alle Anwendungsbereiche. Neben dem Bereich Lüftung finden Sie bei uns zahlreiche Produkte rund ums Haus: Von Wasserabläufen, Wasserspeiern und Kiesfangleisten über Mülltonnenboxen, Fußbodenheizungen, Heizstrahlern und Kaminöfen führen wir bei lueftungsmarkt.de eine große Auswahl hochwertiger Produkte. Dabei werden fast all unsere Artikel in Deutschland und das Lüftungsmaterial, direkt auf dem Gelände gefertigt. Das bedeutet für Sie: faire Preise, ein schneller Versand und schnell umgesetzte Sonderanfertigungen auf Wunsch.
Heinrich - Hertz - Str. 11, 70794, Filderstadt, Germany
3.8
168 reviews
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Replied to 8% of negative reviews
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The delivery was announced within three days, but the item was still not delivered even after about four weeks. They do not respond to emails, and it turned out that by phone they only accept new orders. I do not recommend this company.
Avoid this company at all cost!!
Their after sale support does not exist, they let me send back the defective device (DOA) to the manufacturer, so far ok.
Since then no response to my friendly mails requesting an update (been almost 2 months now since the retour) and their support phone line just gets cut after waiting for 15 min, did at least 10 tries.
My best guess is they are on the edge of going defunct and have to many un-payed bills thus the manufacturer holds my device as warrant ...|
--------------30-12--2024-----------------
Update on the story, I finally received a replacement unit last week, 4 weeks later than promised, but at least this one has been running without any further issues.
I have raised my star rating, lets call it passable for support.
Reply from lueftungsmarkt.de
Thank you for your feedback. We’re truly sorry to hear about your experience and understand your frustration.
We have provided you with all the information that the manufacturer has shared with us. Unfortunately, the fact that the item you returned is currently unavailable is beyond our control and is the responsibility of the manufacturer, not ours.
We apologize for the inconvenience and appreciate your patience. Our goal is to resolve this situation and restore your satisfaction. Please feel free to reach out if you have any further questions.
With best regards
Your Lüftungsmarkt Team
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