LuckyTrip Reviews 

1,833
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight how incredibly easy it is to plan relaxing holidays and use the intuitive mobile application to discover fascinating new international destinations. People also warmly appreciate the smooth booking process, convenient automatic flight check-ins, and the exceptionally responsive and helpful support team. Some reviewers were not happy with occasional technical glitches, noting that the app could sometimes be tricky to navigate or featured buggy search filters. Others also mentioned being dissatisfied with specific accommodation concerns, unexpected flight price increases at checkout, or minor seating arrangement issues.

What people talk about most

Holidays

Consumers find holidays booked through the platform to be a source of great satisfaction and ease. Reviewers... See more

Booking process

Clients share positive opinions on the booking process, describing it as a seamless and hassle-free... See more

User experience

People report positive experiences with user experience, highlighting how simple and effortless the booking... See more

Service

Users describe positive interactions with service, highlighting great communication and helpful support from... See more

Application

Reviewers mention positive feedback about app, highlighting that it is very easy to use and navigate.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

LuckyTrip made it so easy to plan a getaway. We discovered a hidden gem that we'd never heard of, but absolutely fell in love with! The company sorted our baggage, flights, check-in, hotel and airport... See more

Rated 5 out of 5 stars

Just back from a 4 night solo trip to Marrakesh made easy and affordable with LuckyTrip. Lucy my point of contact was took care of my flights, accommodation, transfers, check ins and boarding passes.... See more

Rated 5 out of 5 stars

I heard about LuckyTrip years ago from an old flatmate, but had never given it ago. When trying to find a last minute long weekend trip, I redownloaded the app and I'm so glad I did! It's so e... See more

Rated 5 out of 5 stars

The whole experience was so easy- and it helped us pick a place we wouldn’t have gone to! The only thing was I couldn’t see the trip on my app for a while, but customer service was so lovely and sorte... See more


Company details

  1. Travel Agency

About LuckyTrip

Written by the company

LuckyTrip lets you find a trip in one tap.

Set your budget, tap Lucky and instantly find a trip to an amazing destination. It’s the easiest way to find your next adventure.

We love uncovering hidden gems. Think Soviet dive bars, haunted Romanian forests, secret pink lagoons…

Each trip comes with:

📄 ATOL Protection
✨ Best Price Guarentee
✈️ Automatic Flight Checkin
🙋 Personal Travel Advisor
🌲 Tree Planting with every Trip

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,833)

124 reviews in the last 12 months

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Rated 5 out of 5 stars

We have had yet another amazing trip to…

We have had yet another amazing trip to croatia .. lucky trips did it all for us.. an amazing stay at lavita apartments which were beautiful .. our host leo was awesome and made us feel more than welcome .. even took us back to the airport .. thanks to lucky trips

14 June 2026
Unprompted review
Rated 5 out of 5 stars

Seamless Booking, Great Support and Amazing Trips

I’ve used LuckyTrip three times now for Lanzarote, Cork and most recently Milan.

What keeps me coming back is the mix of being able to filter dates and preferences while still having the excitement of the Lucky button. It’s helped me discover places I probably wouldn’t have picked myself.

The booking process has always been easy, and whenever I’ve had a question, support has been quick to help.

So far, every trip has been a success, and I’d happily use LuckyTrip again for my next getaway.

14 June 2026
Unprompted review
Rated 5 out of 5 stars

We honestly had the best time away

We honestly had the best time away, the app was a little tricky to figure out at first, but now I’m a pro.

The only thing we felt could have been better was including addresses of the hotels, or sending it over with boarding passes to make getting to the hotel easier.

8 June 2026
Unprompted review
Rated 1 out of 5 stars

Horrible experience trying to book a family holiday

We have a voucher with LuckyTrip and have been trying unsuccessfully to book a family holiday with them for two weeks - complete waste of time!! Problems have included - inputted all details then received options for two person accommodation instead of four, continually showing options for rooms that are only identified as no longer available at the end of the process, considerable additions to flight charges at end of booking process - up to £600 in some cases (note that we understand flight prices can change quickly but these uplifts are insane), filters are buggy and can often ignore what has been set, Vibes drop in and out on a minute by minute basis. We would have given up long ago but have a voucher to use -- DONT WASTE YOUR TIME.

9 June 2026
Unprompted review
LuckyTrip logo

Reply from LuckyTrip

Dear customer,

Thank you for taking the time to share your feedback, and we're sorry to hear that your experience has been frustrating.

We understand how challenging it can be to find suitable accommodation for a family of four during the peak August holiday period, especially when looking for specific requirements such as a pool, beach access, and family-friendly room configurations.

After you contacted our support team, we reviewed your requirements and provided several holiday options that matched the criteria you had shared. We also explained that availability and pricing can change rapidly as flight and hotel suppliers update their inventory in real time, particularly during the busy summer season.

We appreciate that this does not lessen your disappointment, especially when you found an option that was no longer available by the time you attempted to book it. Unfortunately, holiday packages are subject to live availability and can sell out at any stage of the booking process.

Unfortunately we have no control over Airlines increasing their flight prices - a £600 increase for return flights for a family of 4 works out as a £75 increase per person per flight, so that’s within the normal range we see for last-minute summer holidays.

We're also sorry to hear about the issue you experienced with our chat function. At the time, we were in the process of transitioning between support systems, which affected the service.

We genuinely value your feedback, as it helps us identify areas where we can improve both the app experience and our customer support. If you're still looking to use your voucher, we'd be happy to review your requirements again and help you search for suitable options.

Kind regards,
The LuckyTrip Team

Rated 5 out of 5 stars

Absolutely wonderful experience

Absolutely wonderful experience! So easy to book and takes the hassle out of organising flights and accommodation separately. Also, allows us to find gems that we didn't know about!! 10/10

23 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing time in Albania

I was sceptical initially as I've never heard of this company before, but after a thorough investigation I decided to book through them and I am extremely pleased I did because:

1) The app let us set a budget and recommends countries based on it which is amazing - we went to a country we have never been to before. You can of course choose your own destinations too.
2) Our hotel was amazing - it was beautiful, very reasonably priced and not too far from the centre - the app actually gives you various recommendations to choose from;
3) We had a personal travel agent to contact with whatever query, who got back to us very quickly and kept us updated on everything to do with our trip;
4) Everything was done for us, including airport checkin. There were even some app suggestions on activities to do at our destination country - all we needed to do was go and enjoy ourselves.

I will definitely be using LuckyTrip again!

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Stress free holiday from start to finish … would highly recommend using lucky trip

We’ve had a few trips through lucky trip and each one has been brilliant. I love not knowing what holiday will pop up next … we’ve been places we wouldn’t have thought of visiting. The flights are great and the accommodation we booked on Samos this time was perfect! We had another stress free holiday. We will definitely book through lucky trip again. Yamos:)

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Our trip to Morocco was absolutely…

Our trip to Morocco was absolutely amazing! 🇲🇦✨
The apartment was very clean, comfortable, and perfectly located — everything was so close, including the beach, cafés, and local spots. The landlord was incredibly kind and helpful throughout our stay and supported us with many things, which made our experience even better.

The weather, the people, the atmosphere, and the overall organization of the trip were all wonderful. We truly enjoyed every moment of this beautiful journey. Morocco gave us such lovely memories, and we can’t wait to visit again! ❤️

22 May 2026
Unprompted review
Rated 5 out of 5 stars

You will NOT regret using LuckyTrip

Everything was perfectly done by the LuckyTrip team. All enquiries and emails were replied to promptly and they were even kind enough to get us our boarding passes for the flight back as I had completely forgotten to do the check-in. Will absolutely continue using them.

10 May 2026
Unprompted review
Rated 5 out of 5 stars

First time, will not be my last!

They sent timely emails updating us of everything and gave us the option to be as hands-on or hands-off as we wanted, which made us feel really comfortable. It was my first time using LuckyTrip after a lot of back and forth, and I will definitely use it again! We got amazing deals and prices; I have already recommended it to multiple people!!

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Positive experience

My experience using Lucky Trip was hugely positive. The App is super easy to use and I liken to a slot machine, hit the button and it comes up with the goodies. The process was super easy and I would give them 10/10 for customer care (Lucy) as I found her to be very accessible and efficient.
With regards to our trip, we got what was detailed , no deviation, no hiccups no problems. The trip was great value for money, I will absolutely use again and recommend to others. Just trust the process.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Lucky Trip made everything so easy

Lucky Trip made everything so easy. They checked us into our flights and sent boarding passes well in advance which saved us a job and allowed us to focus on enjoying our holiday. The hotel we stayed in was beautiful. It was a perfect trip!

2 May 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

I recently booked a trip through the LuckyTrip app . There were lots of different trips to choose from and once it was booked they were really helpful from start to finish with everything from checking in to provide useful information and phone numbers in case of emergencies . Definitely will use this app again .

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Best trip of my life

I booked a trip with LuckyTrip, it was my first solo holiday and it was amazing. One of the travel assistants helped me with everything and even got my flights upgraded. I couldn’t recommend them more!

5 April 2026
Unprompted review

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