London South Bank University Reviews 21

TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

My oh my… I am not even a week in This Uni is absolutely awful, a very low tier league university filled with international students, and students from what I’ve observed who try hard to co... See more

Rated 1 out of 5 stars

I am new to the university and have been treated with absolute disrespect. Teachers are rude and unwilling to help whenever asked where a classroom is. They have also not communicated at all with my i... See more

Rated 5 out of 5 stars

I contacted the university today and the person from the other side of the line was just exceptional and patient with all my questions, he give me all the options how I can easily apply and check if I... See more

Rated 1 out of 5 stars

If you are an international student then be-careful. I paid full tuition fees and kept money in bank for 28 days now they are saying, there's no seat available. It will take me 8 weeks to get money ba... See more

Company details

  1. University
  2. Educational Institution

Information provided by various external sources

London South Bank University is a public university in Newington, London.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

21 reviews

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Rated 1 out of 5 stars

I am only a week in!

My oh my…

I am not even a week in

This Uni is absolutely awful, a very low tier league university filled with international students, and students from what I’ve observed who try hard to compensate it with clubbing, and nightlife, when it’s beyond cringy.

The campus is extremely big scattered, and chaotic, it isn’t a place you want to study, if you didn’t get the grades you needed retake and get to a better one!

Avoid this university and please whoever is reading this I mean it, avoid it, I picked it because I decided between another institution, but it was a complete mistake.

2 October 2025
Unprompted review
Rated 1 out of 5 stars

One star is a bit too much

One star is a bit too much.

I studied a healthcare subject which in itself was very demanding and difficult, that was fine. Easy work compared to dealing with people at the actual university.

Library - awful. Computers don’t work. Photocopiers and printers SO temperamental. I tried 6 different ones and none of them photocopied what I needed.

Halls - DISGRACE. The only reason LSBU halls get business is because no one can afford private rent in the city. Special mention to Dan from Bomberg for being an absolute pain in the ass during all interactions. Wendy, you were ok but you’re better than DBH. And to the Dante Staff, well, you were all way above your heads taking a ‘managerial’ job. None of you know what you’re doing, and none of you care! SCAM. SCAM. SCAM. If I’d have known what LSBU was really like, I’d have ran a mile before even submitting my application.

Paying 150+ a week and you’re not allowed guests without a visitors permit, that has to be admitted 3 days before!!!!. I understood it through covid, but please, stop trying to be a North Korean leader about visitors. We’re ADULTS. Not 12 year olds.

Education - classrooms are old, minging, stinky and just run down. Where does our 9k+ per student, per year go? Because it’s certainly not going towards improving conditions.

This uni is SO last minute. We didn’t know where our exams or anything would be until a week before. Sometimes even our lessons, yet, all the floors in the keyworth buildings had countless empty classrooms?!

EDIT: They delayed our final grade release by a few weeks too! We’re forced to stick to deadlines, but the uni can’t even set that example!!!! Always late!!!!!! Our final grades, really?!?!?!?!

No organization, no common sense, just money grabbing bad managers at the top there.

Anyways, I’m off to bigger and better things now! Thank got I got myself away from LSBU! It’s given me so much PTSD I don’t even want to go back to London ever again! Sad really.

15 May 2025
Unprompted review
Rated 1 out of 5 stars

I would give ZERO but it is not…

I would give ZERO but it is not possible. I did a PGCE there a long time and it was soul destroying, the worst experience of my entire life and I don't think there will be any worse experience than this in my remaining years. I have no respect for this 'institution', which is actually a pile of dung.

If you want to keep healthy and sane, give this university a wide berth. Only incompetents run that place and they dismiss you as you're nothing. If you are a foreigner like me be aware that they will discriminate you. Awful place, despicable lecturers, a bunch of stupid morons who think they know what they're doing but they don't. Every foreigner in my course dropped out or failed or became ill, especially women with children. That university must be investigated for discrimination towards women and foreigners.

My experience was a long time ago in 2008 but I think is necessary to let young people know that this is not a desirable place for anyone who is seeking to improve their professional career.

1 June 2024
Unprompted review
Rated 1 out of 5 stars

I was told it is not a good university…

I was told it is not a good university but I didn’t really looked into that and still made an application. I got treated so poorly by the admissions staffs during the admissions process. I don’t even think they went through my application professionally. They called me but I missed the call. I called back they told me they want to arrange an interview with me. I called more than 10x to asked them about it because I was expecting a professional interview email. They kept fooling me around and an email that my application is unsuccessful and I did not respond to an interview request which made me question their reputation. I believe my application did not go through a standard process which is unfair and I also believe their application process is biased which can be explicit or based on stereotype. I attended their open day and one thing I noticed from one of the student ambassadors is how she low-key portrayed a message that black people are irrelevant.

10 August 2024
Unprompted review
Rated 1 out of 5 stars

MSc Addiction Psychology and Counselling

I didn't go to this university for my undergraduate, so I couldn't speak to what the student life is like there, just about this course and the university itself. Although I got good support as a student who qualified for Disability Student Allowance, the course itself was a let done, I was significantly let down by my tutors for my dissertation, and they university refused to provide a letter outlining the costs of my course in time for my sponsorship deadline.

I paid for my course with the help of some great organisations sponsoring me. However, there deadlines to apply for that sponsorship was earlier than the university would arrange for letters stating your next academic year's fees. No matter how hard I tried to get this letter a few weeks earlier so I could get my sponsorship sorted out. The university would make me waste an unbelievable amount of time trying to get this one piece of paper in time to get my tuition paid, and this would happen. Every. Single. Year! A huge source of unnecessary stress

My first tutor for my dissertation was completely useless at supporting me getting my experiment started, I didn't even have a basic outline of how to do my study because of the ludicrous lack of support from my tutor, that I had to repeat my third year a make a complaint.

With my next tutor for my dissertation, I got the proper support to design my study, but didn't get the support I needed for understanding psychological statistics so I could understand the data of my study, help I needed because in dyslexic. Instead, they told me to do it one way, then told me not to do it that way and told me to do it a different way, adding to the confusion, and then told me they'd reached their limit on how much support they're allowed to give on supporting a student with statistics. This guaranteed that my results and discussion were going to be negatively impacted because I had no idea how to read or understand my data.

I also didn't get any support with finding a placement to do my clinical hours until covid hit. I had a series of issues outside my control with my placements until that point.

With the chaos of what was going on with how the university was treating me, or rather them being an obstacle and not a source of support, I hit a dark point where I became suicidal. The university made everything needlessly more stressful that it needed to be by designed and incompetence.

The course itself was pretty useless. It's basically just keyworker training with added theory and coursework. But you leave no better off than if you'd just done keyworker training either as a paid keyworker or volunteer keyworker for any substance dependency recovery organisation. It's not worth the money, nor the time

18 March 2025
Unprompted review
Rated 1 out of 5 stars

Review of the MSC Mental Health Nursing…

Review of the MSC Mental Health Nursing Care Qualification: A Warning
I strongly advise nurses, both British and international, to read this review before enrolling in the MSC Mental Health Nursing Care qualification offered by Iheed. My experience with this course has been overwhelmingly negative, and I feel it is my duty to warn others. This courses I accredited by LSBU but run by Iheed.

Unethical Practices and Misleading Information
Iheed has demonstrated unethical behaviour by misleading and lying to nurses to get them to enrol in this course. I was informed that this was an advanced course that would grant advanced practitioner status, but this turned out to be untrue. Additionally, nurses were told that general nurses could work as Registered Mental Nurses (RMNs) and that foreign nurses could register with the Nursing and Midwifery Council (NMC) as it was NMC accredited, which was also false.

Course Content and Value
The course offers very little value, with the primary benefit being matriculation to complete a PhD. Throughout the first module, there were numerous issues, such as having two assignment titles, which was highly stressful. The course content is mostly material I had already covered during my undergraduate degree, making it feel like a waste of money.

Poor Quality of Sessions
The quality of the sessions is poor, both in content and delivery. The latest session was particularly bad, with audio challenges, accents difficult to understand, and overall subpar quality. Despite my attempts to be polite, it was clear that the content, structure, and delivery were not up to standard. This is not the advanced course I was promised.

Induction and Ongoing Misrepresentation
During the induction session, it became clear that many participants felt misled. While it was stated that the course was not an undergraduate programme, there was no explicit information about its value or what nurses would gain from the qualification. Questions about the course’s benefits were glossed over, and promises of individual follow-ups were made but never fulfilled.

Systemic Issues and Lack of Trust
Iheed has not addressed the historic and ongoing problems of misleading students. Despite claims of taking action, these issues persist. I have lost trust in Iheed's ability to resolve the matter, and I believe their actions demonstrate misrepresentation, deception, and unethical conduct.

Seeking External Support
Given the handling of my complaint and the ongoing issues, I will be seeking impartial support from organisations such as the LSBU, the NMC, and various impartial agencies. It is essential to protect future nurses from wasting their time and money on this course.

Final Thoughts
I have attended five other universities, and this has been my worst experience by far. The support and delivery of this course are significantly lacking compared to others. This is my 6th university. OU offers better support and is much more ethical for online programmes. If you are considering this qualification, I urge you to reconsider and thoroughly research other options. The misleading information and poor quality of this course do not justify the over £10,000 price tag.

12 July 2024
Unprompted review
Rated 1 out of 5 stars

As a student with additional needs...

As a student with additional needs, I find that the university is not meeting my expectations. Lecturers promise to support us to the end yet leave four weeks early, and my requests for assistance through DDS forms go unanswered. Despite assurances that the university could accommodate my high learning needs, this has not been the case. Returning to resit a first-year module without any interaction or support from the university has left me feeling disconnected and unsupported. Joining a new cohort, the feedback from other students and the lack of interactive teaching—merely reading off the whiteboard—has been disheartening. It seems I made the wrong choice in attending this institution, and now I feel trapped.

15 June 2024
Unprompted review
Rated 5 out of 5 stars

Sam the most helpful advisor ever

I contacted the university today and the person from the other side of the line was just exceptional and patient with all my questions, he give me all the options how I can easily apply and check if I am eligible to study the program that I want. Thank you Sam.

18 October 2023
Unprompted review
Rated 1 out of 5 stars

I am new to the university and have…

I am new to the university and have been treated with absolute disrespect. Teachers are rude and unwilling to help whenever asked where a classroom is. They have also not communicated at all with my inquiries and have completely ignored me. Not one good thing to say about it this university. Disappointed.

2 October 2023
Unprompted review
Rated 1 out of 5 stars

Awful university with unprofessional…

Awful university with unprofessional teaching from certain senior members. Experiencing discrimination. The lack of support from the university has hindered my experience there. They never respond to emails and simply don’t care about you. Been waiting a month for a transcript to transfer university’s still no replies(disorganised) Choose a university elsewhere.

14 June 2023
Unprompted review
Rated 1 out of 5 stars

Awful Senior childrens nursing teaching staff

Very clique children’s nursing teaching staff.
Discriminatory behaviour and preference for particular groups of students.
Unsupportive and un accommodating.
Inability and refusal to take accountability for perceived negative inherit departmental behaviour toward particular students.

1 July 2022
Unprompted review
Rated 1 out of 5 stars

Honestly my review of this university…

Honestly my review of this university is dreadful. I finished my PhD there 20200 with a lot of unnecessary struggles and wasted money that can be saved.

Enrolment Process:

Don't even get started if you wish to be respected and treated with human decency then I would stay well away from this University. DO NOT APPLY! You will regret it one day; the Uni should be out of business and should be called the University of Garbage. With uncaring top management, bad enrolment process and dreadful FEES and Income Teams who keep asking you to pay although you have paid them with evidence in hand then they take advantage of blocking you just some fools there they are not doing there job professionally. Many students suffer from the disorganised process and bad collaboration between departments. And yet they try to teach you collaboration and business success. The enrolment process was badly managed, badly communicated and incredibly frustrating. The teaching staff are not particularly driven and many of them left the university for better university and only the looser and the unprofessional staff remain there. Don’t believe me…. google it.

Solution:

Change top management and replace them with young professional who can take the university to the next level. The Uni need strong enrolment & finance team that is oriented in making the process easy to follow and understand to the student. After all NO Students means NO Business to the Uni. How on earth you don’t care about your farm and expect fruits?
Finally, change to better university or die. NO OTHER OPTIONS. I hope my message reach to the decision makers with the university, after all I left the Uni 2020 but left behind me so many students struggling to cope with unclear, bad management, rude staff and stupid finance team.

11 May 2022
Unprompted review
Rated 1 out of 5 stars

Abuse of entrusted power by Senior Lecturers.

As good as this university is, it's a shame that it took just these 2 academic staff, Andy Unger, the Head of the Law Division & another Senior Lecturer, Caron Thatcher to let it down. As the misconduct committed by these 2 caused a great deal of hindrance to my career and ruined my life, I blame the establishment for allowing them to get away with it by turning a blind eye to their crime, I give a generous 1star rating.

2 April 2020
Unprompted review

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