Lowepro Reviews 

1,253
•
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Warranty is a joke. I've been using Lowepro Flipside AW 500 series bags for years, on my 4th bag. My last AW500 II bag is about 3 years old and got send to Italy because the bottom was worn out, the s... See more

Rated 5 out of 5 stars

I’ve been using LowePro lens cases since 2008. I am a wildlife/nature photographer, so having lenses quickly available yet protected is important to me. LowePro’s lens cases allow me to fill both requ... See more

Company replied

Rated 5 out of 5 stars

I needed a secure way of transporting my Canon R3 and kit. After looking around i felt that this manufacturer provided the right balance of features and most importantly, protection for my kit. Plenty... See more

Company replied

Rated 5 out of 5 stars

Top notch quality, if the one I use now is any indication. I ordered two new items to serve as backup or replacement for a similar Lowepro belt loop carrying case that I have used daily for 2 years no... See more

Company replied

Company details

  1. Media & Publishing

Information provided by various external sources

Camera bags, backpacks, and rolling cases to protect and carry photographic and digital devices


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3.9

Great

TrustScore 4 out of 5

1K reviews

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No recent history of asking for reviews

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3.9

All reviews

(1,253)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

For my GoPro gear

For my GoPro gear, I first purchased an inexpensive case. The zipper broke and I could tell I got what I paid for. Having Lowepro for other purposes, I made sure I got a nice one by Lowepro. Very pleased.

14 March 2024
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Reply from Lowepro

Dear Arthur,
thank you for your review; we are really happy to know that you chose Lowepro.
Best regards,
Lowepro Team

Rated 5 out of 5 stars

Great product and support

Great product and also very helpful customer service (via email) when there was an issue with delivery company.
The product itself is exactly what my husband wanted and is great value considering his last bag lasted over 8 years being used outside almost every weekend in all weathers.

2 March 2024
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Reply from Lowepro

Dear customer,
thank you so much for your message. We are really happy to know that everything has been solved in a timey manner.
Best regards,
Lowepro Team

Rated 2 out of 5 stars

A replacement for a previous Lowepro

A replacement for a previous Lowepro Case which served me me well for 5 Years - Its replacement
did not meet my requirements so it was returned - This action was smooth and efficient with a credit made available promptly. Now intend to specify a Bag which more suits my needs

21 February 2024
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Reply from Lowepro

Dear Customer,
Thank you for taking the time to leave us a review.
We are sorry to hear you are unhappy with the product you have received; we value your feedback and want to ensure all our customers receive great products and services.
I am going to get in touch with you via email (I can see this from your order) to see if we can support you with this issue, Kind regards, Sarah UK customer service

Rated 2 out of 5 stars

~40 year relationship coming to an end..

Been a Lowe (Alpine & Pro) customer since the 80's, some of the best gear I've bought. I have never had a problem and always purchased with confidence that I was getting a good product. That was until recently where I had a shoulder strap completely fail on a low use item, which was probably a one-off failure, but now the company doesn't respond to warranty issues as detailed in the instructions accompanying the original product.
Going forward from here with zero confidence in the brand being interested in supporting it's product.

9 March 2024
Unprompted review
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Reply from Lowepro

We're sorry to hear that this happened to you. Please reach out to our Consumer Care team with the details of your situation at consumercare.us@videndum.com

Rated 5 out of 5 stars

Camera Case

Great service and prices. Needed a carry case that would hold my Canon R7 with lens attached. Found a perfect size. Yes, I’m probably lucky but the range of options and sizes will suit most combinations. I already have a Lowepro case and the quality of this new one is just as good.

2 February 2024
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Reply from Lowepro

Dear Customer,
thanks a lot for your review; we are really happy that you found the perfect product.
Thanks a lot and best regards,
Lowepro Team

Rated 5 out of 5 stars

Good product range.

Good product range and speedy delivery .

27 January 2024
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Reply from Lowepro

Dear Andrew,
thank you for your review; we are delighted to know that our service meets your expectations.
Thanks again and best regards,
Lowepro Team

Rated 5 out of 5 stars

Ideal holiday back pack.

I bought the back pack for an upcoming holiday where I knew I would need my camera and zoom lens as well as some storage for binoculars and other items. It proved to be ideal and I am really pleased with the flexible storage and comfort wearing it. Delivery was prompt and trouble free too.

12 January 2024
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Reply from Lowepro

Dear customer,
thank you so much for your review; we would be delighted to hear again from you soon.
Thanks a lot.
Lowepro Team

Rated 5 out of 5 stars
Lowepro logo

Reply from Lowepro

Dear Paul,
thanks a lot for your review. We are happy to know that your experience was positive.
Thanks a lot again and best regards,
Lowepro Team

Rated 2 out of 5 stars

Fairytale gone bad

I had owned several Lowepro bags and cases already that always took my use and abuse very well so naturally when I looked for a backpack this brand was naturally my top of mind. I chose top of the range Powder Backpack 500 AW especially thanks to all of the positive reviews out there but sadly I made a mistake.
Unfortunately it looks like the designers decided to forget about all of the knowledge they learned from other product lines and simply use materials that are not suitable, even dangerous at times. My single biggest complaint involves the nylon straps used all across the backpack - they are soft, glossy/slippery and that makes them unusable - they loosen very fast meaning that you constantly find yourself fiddling with straps. Put anything heavier than a pair of gloves in the top pouch it slowly starts to loosen and will bounce on the top of the backpack. With straps like this I honestly cannot imagine to use the bag as it is designed to be used with outdoor gear and skis attached on the outside. My second complaint is about the material itself - the fabric scratches very easily and is far from being weatherproof. In changing conditions you will find yourself using a rain cover even in mild drizzle, something unheard of in case of backpacks that use a cordura fabric or its equivalent. The top compartment tightening strap gave up on me on my second trip and I managed to unweave it completely merely by opening the compartment with gloves on.
It may have all the bells and whistles but unfortunately it cannot even get the basics right. On the upside the bag itself is very light and the camera insert protects the photo gear very well. Sadly, this is hardly enough to justify the price tag.

5 January 2024
Unprompted review
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Reply from Lowepro

Dear Richard,
thanks a lot for your message. Would you be so kind to send us a message at this link?
https://www.lowepro.com/uk-en/customer-service/contact-us/
We would be delighted to hear soon from you.
Thanks a lot and best regards,
Lowepro Team

Rated 5 out of 5 stars

Tahoe BP 150

Great gear. I purchased the Tahoe BP 150, I have a Sony a6600 plus 4 lenses, and this backpack is perfect.

2 January 2024
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Reply from Lowepro

Dear Customer,
Thanks a lot for taking the time to leave us a review; we are really happy that you found the perfect product for your needs.
Thanks a lot again and best regards,
Lowepro Team

Rated 5 out of 5 stars

Impressed with product and delivery

Very quick and professional service with great care given to the packaging and delivery of the item, despite it being small and inexpensive. Very impressed.

24 December 2023
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Reply from Lowepro

Thank you so much for the positive feedback. We really appreciate you taking the time to reach out to us!
Have a great day,
Gina

Rated 5 out of 5 stars

Camera bag was perfect for my Sony RX10…

Camera bag was perfect for my Sony RX10 IV. Just what i wanted, snug fit no unneeded extra pouches.

16 December 2023
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Reply from Lowepro

Dear Jonathan,
thanks a lot for your review; we are more than happy to know that the design of our bags meets your needs.
Thanks a lot and best regards,
Lowepro Team

Rated 5 out of 5 stars

Great service and item ordered was…

Great service and item ordered was delivered on time. The camera case is very well made and I'm very happy with it. This is my fourth Lowepro camera case and I've still got all of them - the first one from more than 25 years ago and in excellent condition.

16 December 2023
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Reply from Lowepro

Dear Customer,
we really thank you for your review and trust in our brand.
Best regards,
Lowepro Team

Rated 5 out of 5 stars

Purchase of photo rucksack

Delighted with the quality of the item and impressed with the ease of purchase and speed of delivery.

16 December 2023
Lowepro logo

Reply from Lowepro

Dear Tony,
thanks a lot for taking the time to leave us a review.
We are delighted to hear that.
Thanks again and best regards,
Lowepro Team

Rated 5 out of 5 stars

Nice bag

As described

16 December 2023
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Reply from Lowepro

Dear Nicholas,
thanks a lot for taking the time to leave us a review.
Best regards,
Lowepro Team

Rated 5 out of 5 stars

Great product

26 November 2023
Lowepro logo

Reply from Lowepro

Dear Jonathan,
thanks a lot for your review. We are really happy to know that your experience was nice.
Best regards,
Lowepro Team

Rated 1 out of 5 stars

Poor experience all round

A pathetic experience honestly. Lowepro used to be a reliable brand for photographers. I tried processing a warranty claim due to the handle on my wheeler case (Pro Trekker RLX 450 AW II) - bending after only a few months (and thus breaking and rendering the entire bag effectively useless). I heard nothing for a week, was then passed on to several third party companies only to be told that my replacement would only be approved if I sent the bag back. And they want me to spend the time and money to ship the faulty item....Well the problem is I am working professional photographer and my bag is in storing all of my equipment, so I have nothing else to put it in to transport the stuff whilst I am on jobs! though admittedly pretty useless given that the handle is broken. So often these days, great companies give you the benefit of the doubt, try to make life as easy as possible and recognise you are a working professional trying to do their job with a functioning product that meets a certain standard. Not Lowepro it seems, they don't seem to be interested and so I have to go out of my way to 'prove' my bag is broken just to get a replacement of a product that honestly, I regret buying in the first place. Pretty disappointing all round and will never bother with the brand again.

14 December 2023
Unprompted review
Lowepro logo

Reply from Lowepro

Dear Customer,
Thank you for taking the time to leave us a review.
We are sorry to hear you are unhappy with the service you have received; we value your feedback and want to ensure all our customers receive a great service.

We will reach out to you directly via email and support you with this issue. Kind regards, UK Customer Service

Rated 5 out of 5 stars

Best bag EVER

Best bag EVER !
So easy to use , fits in all my gear and more , wish I had bought it years ago !
(Protactic 450 aw II )

17 November 2023
Lowepro logo

Reply from Lowepro

Dear Mark,
thanks a lot for your review; we wish you a lot of fun with our products.
Thanks a lot and best regards,
Lowepro Team

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