Lowell Reviews 

Helping me out to sort my debts out, like app, easy to make payment,good service, don't ask to much

You are straight to point and explain clearly what you want to understand

The service is very good at keeping you updated & assisting whenever they can

Best service

Ive never missed a payment, after speaking recently to customer service, I was left feeling embarrassed and under pressure to up my payments. The questions that were asked, went over the score.

This company is a joke im £200 a month short to pay my bills every month yet they still wanted a payment plan in place they are taking £2.00 a month for the plan so now im £202.00 short a month its a joke!!!!! And they say there here for us. please if you havent got it how can you pay tell me that one?

As a I had a financal agreement with Lowell they send me a letter offering me a 70 % discount on the debt they rang me to dicuss I took the offer as we come to a very good arrangement for me they was very polite professional and understanding

it was ok staff were helpful

Good people

Was very helpful knowing i can go onto the website and up my payment plan. Without doing a financial list with a person..

Very easy to make payment arrangements,really understanding.

The service was excellent, the staff were polite and very upstanding. They agreed to the payment l said that l could do

Your compassion, empathy and flexibility with payments.
Your staff are incredibly understanding and with that has allowed me to budget correctly. Thankyou

Very helpful, clear and honest advice. They listened and understood.

Staff were very patient and helpfull talked you through everything

stop being pests, when you have illegally acquired debt, no contract was signed with yourself

Giving me the chance to make changers from many years ago when I was struggling, making my balances go down slowly but some have been paid off and the affordability to keep reducing what I owe.
Thank you

The person I dealt with on the phone was very pleasant but otherwise I think the 1* reviews are more germane to the service than the 5* reviews. In particular, if you find out that you have an old default serveral years down the line (probably because you moved overseas) then if you don't pay it goes away after six years. If you do the decent thing and pay when you realise it's there they won't withdraw it. Meaning you may as well just leave it and it will be removed after six years anyway.