Love Lula Bula  Reviews 

38
TrustScore 4 out of 5

3.9

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Rated 3 out of 5 stars

I received the necklace I ordered for my daughter, it was a 13 on a chain with a heart and emerald crystal. Beautiful packed, I will definitely buy again as its all so very pretty. Only One problem wa... See more

Company replied

Rated 5 out of 5 stars

Fantastic company. Lovely bespoke gifts to suit all pockets. I was particularly pleased with the customer care. The company phoned to check re the inscription for my daughters 40th which is so reassur... See more

Rated 1 out of 5 stars

I ordered an 18th gift for my daughter.. the chain is passable, but the card ..4 inches by 4 inches is pathetic.. along with an enclosed piece of wrapping paper 8 inches x 6 inches.. everything is so... See more

Company replied

Rated 5 out of 5 stars

Such Fabulous and caring company, we've ordered Christmas presents for the last couple of years. Our favourite was a personalised necklace for my sister which is beautiful and so meaningful, she wea... See more

Company replied

Company details

  1. Fashion Accessories Store
  2. Jewelry Store
  3. Women's Clothing Store

Information provided by various external sources

Unique personalised jewellery gifts, clothes & accessories


Contact info

3.9

Great

TrustScore 4 out of 5

38 reviews

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3.9

All reviews

(38)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic company

Fantastic company. Lovely bespoke gifts to suit all pockets. I was particularly pleased with the customer care. The company phoned to check re the inscription for my daughters 40th which is so reassuring. I couldn't spend loads but the gift I was able to buy fitted the celebration perfectly. Highly recommended.

2 May 2024
Unprompted review
Rated 5 out of 5 stars

Love, love, love !

Brilliant customer service ! I always buy all my gifts for my BBFs from this site. Its the personal touch I love so much! Each item I select comes with extras and makes it even more special for the person I'm buying it for. Delivery is fast too and reliable! Love, love, love!

17 December 2022
Unprompted review
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Reply from Love Lula Bula

Thank you so much for the wonderful comments, I am absolutely delighted that you choose my business for special gifts for your friends and that you love the little extras too. Thank you so much for returning time after time and for recommending & supporting my small business. x

Rated 5 out of 5 stars

I LOVE Lula Bula products

I LOVE Lula Bula products, they are all gorgeous it’s hard to choose sometimes.
Sonia is so lovely and it’s a total delight to go shopping :)

7 January 2023
Unprompted review
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Reply from Love Lula Bula

Thank you so much Mel for the lovely review. I will look forward to you shopping with me again soon. Thank you xx

Rated 5 out of 5 stars

Ordered a special necklace for a very…

Ordered a special necklace for a very courageous friend, was totally wowed with the care and attention to detail given. Have ordered a few items previously and have always been impressed with the attention to detail. Well done. 👍🏻

21 January 2023
Unprompted review
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Reply from Love Lula Bula

Thank you so much Claire for your lovely comments and for your orders. I'm delighted that you love your purchases and the care that we take with every order. Thank you for choosing a special gift from our collection for your lovely friend too. x

Rated 5 out of 5 stars

Great little store!

I have ordered a range of items from Love Lula Bula, from a delicate charm bracelet for my birthday, to teachers gifts, beautiful leather wrap bracelet (for me!) and a soft and cosy star scarf which has been perfect this winter.

Every order has been packed with care, delicate packaging, a cute card and many times a free gift to say thank you.

I will be ordering again!

12 December 2022
Unprompted review
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Reply from Love Lula Bula

Thank you so much Sharon for your lovely comments and for your orders. I am delighted that you always love your purchases and the little extras that we include. I will look forward to you visiting again soon x

Rated 5 out of 5 stars

I have had a couple of orders from Lula…

I have had a couple of orders from Lula Bula and cannot recommend this lovely business enough, quality products with fantastic customer service from start to finish 🌟 Beautifully packaged too 💕

12 December 2022
Unprompted review
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Reply from Love Lula Bula

Thank you so much Tracey for your lovely review, I'm delighted that you love your purchases, the quality of our designs, our customer service and the little extras that we include. Thank you so much for supporting my small business.

Rated 5 out of 5 stars

I have been buying gifts from Lula Bula…

I have been buying gifts from Lula Bula for many years. My latest purchase was a beautiful silver necklace last week for a 21st Birthday. The recipient was over the moon with her present. Great customer service, prompt delivery and fantastic value for money. Thank you so much.

10 January 2023
Unprompted review
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Reply from Love Lula Bula

Thank you so much Lynne for your lovely comments and for your orders. I'm delighted that you love your purchases and that the 21st birthday silver necklace was loved by the recipient too. Thank you so much, I hope you will visit us again soon. x

Rated 5 out of 5 stars

Fabulous!

Since discovering Lula Bula a year or so ago, I have loved being able to purchase unique presents for any budget big or small … and the odd treat for myself :)!
On top of the wonderful range of gifts, the customer care with Lula Bula is second to none - the little extras really are such a kind, thoughtful and genuine addition. Great to have and support such a brilliant local business - thank you!

19 December 2022
Unprompted review
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Reply from Love Lula Bula

Thank you so much Julia for your lovely review and for supporting my small business. I'm absolutely delighted that you love your purchases x thank you

Rated 5 out of 5 stars

I placed an order for a bag and strap…

I placed an order for a bag and strap with lulabula. What an amazing shopping experience. Brilliant customer service, lovely bag and strap, loved the wrapping too. I ordered over the Christmas period and strikes and the lady couldn't have been more helpful. Will be my go to for gifts in the future! Do not hesitate to buy you won't be disappointed.

20 December 2022
Unprompted review
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Reply from Love Lula Bula

Thank you so much Bryony for your lovely comments. I'm delighted that you love your order and that it arrived with you in time. I will look forward to you visiting my website again. Thank you so much for recommending my business x

Rated 5 out of 5 stars

Two lovely handbags & great service

I have purchased two lovely handbags from Lula Bula(it’s been difficult not to purchase more,they have such lovely colours & straps!)The gift offer is a great idea & the free bracelet a lovely extra(I believe you now have the option of a free scarf).
Service from Sonia has been great,always keeping me posted & very prompt with getting orders ready(I needed one handbag for a certain date & this was no problem at all). I have also been able to take advantage of the collect option & Sonia has been very accommodating,being available on dates & times that worked for me.
It’s been nice to support a small business & I will definitely be purchasing from Lula Bula again,Well done Sonia & Lula Bula!

18 November 2022
Unprompted review
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Reply from Love Lula Bula

Thank you so very much for your lovely review Karen. I am delighted that you love the bags that you've purchased, the service and the little extras that we include. It is lovely meeting you when you collect. I hope to see you again next time you are tempted by our designs. Thank you again x

Rated 5 out of 5 stars

Such Fabulous and caring company

Such Fabulous and caring company, we've ordered Christmas presents for the last couple of years. Our favourite was a personalised necklace for my sister which is beautiful and so meaningful, she wears it most days. 💖
Never forgetting my free scarf and they personally delivered our order so we'd get in time.
Thank you Lula bula xx

20 January 2023
Unprompted review
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Reply from Love Lula Bula

Jodie, Thank you so much for your review, for your lovely comments and for your orders. I am delighted that you especially love the personalised necklace that you chose for your sister, I'm so pleased that she loves it too. Thank you again for taking the time to let me know. xx

Rated 5 out of 5 stars

Wonderful company

I have ordered several items from Lula Bula and have been delighted with all purchases. Will definitely be using them again.

30 June 2022
Unprompted review
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Reply from Love Lula Bula

Thank you so much Laura, I am delighted that you love your purchases and will look forward to you visiting us again soon. x

Rated 5 out of 5 stars

Beautiful set of silver earrings

Beautiful set of silver earrings, and two necklaces bought for Christmas gifts. Lovely extras such as gift bags and cards. Happy teenagers on Christmas Day!
Many thanks

25 December 2022
Unprompted review
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Reply from Love Lula Bula

Thank you so much Nicola, I am so delighted to hear that you loved the jewellery gifts that you purchased as Christmas gifts and the little extras that we included. Thank you for taking the time to let me know. x

Rated 5 out of 5 stars

Gorgeous Products & Great Service

I have ordered from this small business numerous times over the past 12 months & have always been extremely happy with the customer service & quality of the products, plus the free scarf offer currently available is a lovely little extra gift which I shall be wearing a lot. There is such a gorgeous variety of products to choose from & I would 100% recommend this small business to any of my friends or family x

20 January 2023
Unprompted review
Love Lula Bula  logo

Reply from Love Lula Bula

Thank you so much Kelly for the lovely review. I am absolutely delighted that you're happy with our customer service and that you love the designs that you've chosen over the past year. I will look forward to you visiting us again soon x

Rated 1 out of 5 stars

Just Don't...

I ordered an 18th gift for my daughter.. the chain is passable, but the card ..4 inches by 4 inches is pathetic.. along with an enclosed piece of wrapping paper 8 inches x 6 inches.. everything is so small, you'd need glasses to read the personalisation and is nothing like the presentation pictures. Be careful, I was expecting an 18th Birthday card and now have to go out and buy something that deserves an 18th gift.. it is not worth the £48.48 it cost me. Contents value At Best - £15.00. 2 days before her Birthday and I look like a cheapskate if I handed her that! Waste of money and wayyy over priced for what you get :(

15 January 2023
Unprompted review
Love Lula Bula  logo

Reply from Love Lula Bula

Mr Begbie, I am very sorry to hear that you’re disappointed with the sterling silver necklace gift that you chose and the little extras that we included. If you had contacted me to let me know I would have been happy to resolve the issue with you as the last thing I want is for anyone to be unhappy with their purchase from my small business. We have been selling this silver necklace 18th birthday design for nearly 30 years and have had lovely reviews for this design - we have never before had a complaint about the quality or the value for money. We add all measurements on the website and try to show items as clearly as possible in the images so that customers are given a true reflection of our designs. The necklace that you chose is sterling silver and was £34.99; the sterling silver chain is £10.00, the sterling silver number 18 charm is £15.00, the swarovski crystal & silver heart is £5.00 and the silver engraved heart charm is £5.00. You had chosen the personalised option for engraving on the 1cm x 1cm heart which we charge £7.50 for. The carriage you chose was £5.99 bringing your total to £48.48. We also sent you a scarf that you chose worth £12.00 as a free gift as per our January offer. We pride ourselves on value for money, great designs & on our customer service and we’re keeping our prices as low as we can whilst sterling silver prices and all wholesale prices continue to increase. We add the gift box, the piece of wrapping paper the correct size to wrap the box in and a personalised birthday card all at no extra charge. Again I am sorry that you felt disappointed with all of this.

Rated 5 out of 5 stars

Ordered a bag as a gift for Christmas…

Ordered a bag as a gift for Christmas and chose click and collect. The lady whose number was given as contact details was extremely helpful and accommodating as I had various mishaps and delays to myself picking up the present; always polite and helpful when I called!

Upon receiving the bag, I was very impressed with the quality and look of the overrall product. Very nice bag and the strap looked great! Was very happy with the product! Would definitely recommend :)

25 December 2022
Unprompted review
Love Lula Bula  logo

Reply from Love Lula Bula

Thank you so much Scott for the wonderful review. It was a pleasure to be able to help you and I'm delighted that you're impressed with the quality and design of the gifts that you chose. I hope that you will visit the website again next time you need any special gifts. Have a very happy new year and thank you again, Sonia

Rated 5 out of 5 stars

Amazing gifts!!! I have brought various gift boxes from…

I have brought various gift boxes from lovelulabula and recently did a gift swap 🤍 They are just perfect and something different to surprise someone …😀
It’s great that you can get them posted directly to any address, the service received is of high standard with less hassle .
Thank you so much for all your help in making the gifts so special , my Mum loved her scarf 🧣 and my friends were also cheered up getting there letterbox gifts through lockdown and for there birthdays 🎂
Your prices are affordable which is great for such thoughtful gifts 🎁
I definitely recommend you for all occasions .

15 February 2022
Unprompted review
Love Lula Bula  logo

Reply from Love Lula Bula

Thank you so much Lisa for reviewing and for recommending my business. I'm delighted that you love the gifts and that the recipients loved them too! I will look forward to you visiting the website again when you need any other special gifts. Thank you, Sonia x

Rated 5 out of 5 stars

I have shopped for three years now and…

I have shopped for three years now and I haven’t been disappointed with anything I have ordered for my granddaughters.
The delivery is always on time the gift boxes are so specially made for that person.
The jewellery is so well made my granddaughters absolutely loves what I get from here
I feel buying from a small business is so much better it’s the special touches that a big store does not give you.
Once again I am absolutely over the moon with my jewellery for my granddaughters
Keep going but if you go big don’t lose your fantastic customer service 👌

28 January 2022
Unprompted review
Love Lula Bula  logo

Reply from Love Lula Bula

Judith, thank you so much for your lovely comments and for always coming back to my website to choose special gifts for your Granddaughters. It is a pleasure to always get them ready for you, I'm delighted that the girls love their special gifts and that you love the special touches and the customer service. Have a wonderful weekend, I will look forward to you visiting the website again whenever you need any other special gifts. Thank you so much for taking the time to add a review, it is very much appreciated and has really made my day. Sonia x

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