My X stream aeroponic propagator arrived in a timely fashion. I discovered that one of the spray heads was not working properly, contacted London Grow and a new head arrived the next day. The system... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I purchased 50 6ft and 50 4ft bamboo sticks, they were the best price I could find and delivery cost was very reasonable. They were delivered within 3 days too! Started using them today and they are e... See more
Company replied
Made an order with London Grow and was contacted shortly after informing me that I had made a mistake with my order and was guided to buy the correct equipment for my set up. As this was my first time... See more
Very impressed with their customer service!! We ordered a heating tube from them. When it arrived, it was a damaged box inside and the heater didn't work at all. We emailed them and they had it immedi... See more
Company details
Written by the company
Our mission statement is to provide the absolute best customer experience available in the Hydroponics industry without exception. We choose to only sell the best performing products in the world, learning them inside and out to ensure your experience with our organisation and the products we supply are second to none. London Grow is one of the fastest growing Hydroponics retailers in the United Kingdom.
Contact info
R/O 121 Theobalds Park Road, EN2 9BH, Enfield, United Kingdom
- 02038658184
- customerservice@londongrow.com
- www.londongrow.com
Good value with prompt delivery
Good value with prompt delivery – kept well informed via email
All very well.
Fast and efficient delivery rapid have used them for years best around
Fast and efficient delivery rapid
I ordered 3 different things and had no…
I ordered 3 different things and had no updates for a week, considering this was an order for pick-up, i think this is quite a long time. I decided to call them and they said not a single one of the items i wanted were in stock. I don't know how long it would of taken for them to contact me about this and they could've just kept me waiting for weeks.
The only saving grace is that the refund was near instantaneous after the call. I am sure if they have the item you want in stock then there probably won't be any issues, but still but it doesn't change the fact that the communication was awful.
Guys are awsome here really good advice…
Guys are awsome here really good advice and very fast delivery too guys
Five stars for exceptional service and…
Five stars for exceptional service and effective product!
Another efficient product and service 5…
Another efficient product and service 5 stars 🌟
Quality products
Quality products, first rate service and more than competitively priced goods, is there any more a person could ask for, doubt it, keep up the good work
Gratefully helpful
Great company no complaints from me
Good value for money with great products, say they I only have substrates from them ,
For my reptiles, delivery good , keep up the good work
Great sturdy pots
Really pleased with these pots, sturdy & good size drainage holes. Delivery was really quick . Will definitely be buying more!
Very Happy Customer
Good quality products received, good price, really well packaged to prevent damage and fast, efficient delivery. Thank you.
Still waiting for a 1ltr bottle of ph…
Still waiting for a 1ltr bottle of ph down.its been a week.
Fast and professional service
Arrived in good condition thanks
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








