Lock It Mortgage Reviews 

46
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, reviewers overwhelmingly had a great experience with this company, emphasizing consistent satisfaction across all daily interactions. Customers frequently praise the professional team for being incredibly helpful, friendly, and fully dedicated throughout every single step of the mortgage loan process. Reviewers consistently highlight that staff members are highly responsive, kind, and committed to making complex procedures completely smooth and stress-free. However, some customers also noted that the knowledgeable personnel provide exceptional support and clear guidance, especially for first time homebuyers navigating the complex paperwork. People deeply appreciate the remarkably quick responses, constant availability, and patient attention received during each and every important financial transaction.

What people talk about most

Staff

Clients share positive opinions on staff, frequently praising the team for their outstanding professionalism,... See more

Service

Users describe positive interactions with service, expressing deep appreciation for the exceptional support... See more

Customer service

People report positive experiences with customer service, highlighting that consumers receive helpful... See more

User experience

Customers had positive experiences with user experience, noting that the team is super professional, highly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Team Corbin and Andy work close with me and followed up closely from begaining. At the day of closing many things went worng however, Corbin and Andy took their cooless and work way out to close on s... See more

Company replied

Rated 5 out of 5 stars

First of all, I would like to thank everyone who helped me secure a loan recently. I am sincerely grateful; everyone was kind and the process was very quick. Thank you very much.

Company replied

Rated 5 out of 5 stars

We have the great experience with Ly and her team. They help us to make the process less stressful and much easier. I would like to recommend Ly and her team to all of my friends and family. Thank you... See more

Company replied


Company details

  1. Mortgage Broker
  2. also in
  3. Financial Consultant
  4. Loan Agency
  5. Mortgage Lender

Written by the company

Your Mortgage, Our Priority. CO-NMLS #2075228 | We hold licenses in more than 45 states. | At Lock It Mortgage, we make the home loan process simple by focusing on what truly matters to you: competitive rates, quick answers, and the flexibility to get your deal closed. Whether you are buying your first home, refinancing to lower your payment, or tapping into your home equity, our team keeps your timeline on track and your mind at ease. If other lenders have told you "no" due to a unique financial situation, we are here to help you find a path forward. From complex files to creative solutions, we don't just process paperwork, we work tirelessly to find the "yes" that gets you across the finish line. Lock It Mortgage is a registered trade name of Swift Home Loans, Inc. NMLS ID #2075228 | Equal Housing Opportunity.


Contact info

4.8

Excellent

TrustScore 5 out of 5

46 reviews

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4.8

All reviews

(46)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you Lane Pham & Ryan Nguyen

Thank you Lane Pham & Ryan Nguyen. A very professional and dedicated approach to work.

13 August 2026
Lock It Mortgage logo

Reply from Lock It Mortgage

Thank you for the wonderful feedback, Cam Tho! We are glad to hear that Lane Pham and Ryan Nguyen provided such a professional and dedicated approach throughout your journey. At Lock It Mortgage, delivering timely updates and clear communication is central to how we support our clients.
We truly appreciate your trust and look forward to serving as your dedicated mortgage partner for all your future needs. 💗💗💗

Rated 5 out of 5 stars

Perfect

Perfect. Fast service quick response.

10 August 2026
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Reply from Lock It Mortgage

Thank you for your wonderful review! We are glad to hear that our team provided you with fast service and quick responses throughout your process. At Lock It Mortgage, delivering timely updates and clear communication is central to how we support our clients.
We truly appreciate your trust and look forward to serving as your dedicated mortgage partner for all your future needs. ❤️

Rated 5 out of 5 stars

Great job

Great job, they did very well on our loan, very helpful! Thank you Ryan and Dustin!

10 August 2026
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Reply from Lock It Mortgage

Thank you for sharing your great experience! We are delighted that the exceptional service and guidance from Ryan and Dustin met your expectations. At Lock It Mortgage, prompt responsiveness and clear communication form the foundation of our service.
We are grateful for your support and look forward to the opportunity to partner with you again in the future!❤️❤️❤️

Rated 5 out of 5 stars

Hanni

Hanni, Yên and Lance are the best. They really nice and helped me through the process

10 August 2026
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Reply from Lock It Mortgage

Thank you for the wonderful feedback! We are glad to hear that Hanni, Yến, and Lance provided you with such friendly and dedicated support throughout your process. At Lock It Mortgage, delivering timely updates and clear communication is central to how we support our clients.
We truly appreciate your trust and look forward to serving as your dedicated mortgage partner for all your future needs. ❤️❤️❤️

Rated 5 out of 5 stars

Everyone on the team was very helpful…

Everyone on the team was very helpful they made my entire loan process very easy and smooth.

23 July 2026
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Reply from Lock It Mortgage

Thank you for the wonderful feedback! We are glad to hear that our team provided such helpful support to make your entire loan process so easy and smooth. At Lock It Mortgage, delivering timely updates and clear communication is central to how we support our clients.
We truly appreciate your trust and look forward to serving as your dedicated mortgage partner for all your future needs.❤️❤️❤️

Rated 5 out of 5 stars

Great service and excellent experience

We have the great experience with Ly and her team. They help us to make the process less stressful and much easier. I would like to recommend Ly and her team to all of my friends and family. Thank you so much !

15 July 2026
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Reply from Lock It Mortgage

Thank you for the wonderful review and recommendation, Truong! 💗
We are delighted that the dedicated guidance and support from Ly and her team met your expectations throughout the journey. At Lock It Mortgage, delivering timely updates and clear communication is central to how we support our clients. We truly appreciate your trust in recommending us to your friends and family, and we look forward to serving as your dedicated mortgage partner for all your future needs. ❤️

Rated 5 out of 5 stars

Thank you

An enthusiastic team.
Fast and reliable procedures.

22 July 2026
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Reply from Lock It Mortgage

Thank you for sharing your great experience, Wynn! We are delighted that our efficient process and dedicated team met your expectations. At Lock It Mortgage, prompt responsiveness and clear communication form the foundation of our service.
We are grateful for your support and look forward to the opportunity to partner with you again in the future! ❤️🎉

Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with this team. I’d definitely recommend to others and if I could leave more stars, I would. I trusted the process and it turned out to be awesome in the end. Thank you lock it mortgage!

17 July 2026
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Reply from Lock It Mortgage

Thank you for sharing your wonderful feedback, Hailey! 💗
We are delighted to know how much you valued our team's support throughout your journey. At Lock It Mortgage, prompt responsiveness and clear communication form the foundation of our service.
We are incredibly grateful for your trust and stand ready to partner with you again whenever you need us!💗💗💗

Rated 5 out of 5 stars

Fast and professional

Fast and professional

10 July 2026
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Reply from Lock It Mortgage

Thank you for sharing your positive feedback, Thanh Nhan! ❤️
We are glad to hear that our team delivered a fast and professional experience for you.
At Lock It Mortgage, prompt responsiveness and clear communication form the foundation of our service. We are grateful for your support and look forward to the opportunity to partner with you again in the future.💗💗💗

Rated 5 out of 5 stars

They are very nice

They are very nice, friendly! Feel comfortable when you work with them team. If you have a question, they will answer you by call or text anytime.

14 July 2026
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Reply from Lock It Mortgage

Thank you for sharing your positive experience, Paige!
We are delighted that our team's accessibility and welcoming approach gave you total peace of mind throughout the process.
At Lock It Mortgage, prompt responsiveness and clear communication form the foundation of our service. We are grateful for your support and look forward to the opportunity to partner with you again in the future! 💖

Rated 5 out of 5 stars

Very goodly

Very goodly, very good process and fast with very good customer service

2 July 2026
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Reply from Lock It Mortgage

Thank you for your wonderful review, Hanh! We are glad to hear that our team provided a fast, smooth process and excellent customer service for you. At Lock It Mortgage, delivering timely updates and clear communication is central to how we support our clients.
We truly appreciate your trust and look forward to serving as your dedicated mortgage partner for all your future needs. ❤️❤️❤️

Rated 5 out of 5 stars

Tuyệt vời lắm việt nhiệt tình rất tin…

Tuyệt vời lắm việt nhiệt tình rất tin tưởng thank you so much

8 July 2026
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Reply from Lock It Mortgage

Cảm ơn chị Hoa đã tin tưởng và đồng hành cùng Lock It Mortgage trong suốt quá trình làm hồ sơ loan nhà ❤️. Chúc chị cùng gia đình mọi điều tốt đẹp và hạnh phúc.
Rất mong sớm có cơ hội được tiếp tục hỗ trợ chị cũng như những người thân thương của chị trong tương lai!

Rated 5 out of 5 stars

Good and helpful

Good and helpful

30 June 2026
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Reply from Lock It Mortgage

Thank you for your kind feedback! We are glad to hear that you found our team's support good and helpful throughout your journey. At Lock It Mortgage, delivering timely updates and clear communication is central to how we support our clients.
We are grateful for your support and look forward to the opportunity to partner with you again in the future. ❤️🎉

Rated 5 out of 5 stars

They work really fast and great.

They work really fast and great.

1 July 2026
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Reply from Lock It Mortgage

Thank you for your wonderful feedback!
We are glad to hear that our team provided such a fast and great experience for you. At Lock It Mortgage, delivering timely updates and clear communication is central to how we support our clients.
We truly appreciate your trust and look forward to serving as your dedicated mortgage partner for all your future needs ❤️

Rated 5 out of 5 stars

Very professional team and prompting to…

Very professional team and prompting to client request! The team makes the process 10x easier. Highly recommend!

3 June 2026
Unprompted review
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Reply from Lock It Mortgage

Thank you, Trinh, for the fantastic feedback! We are glad to hear that our professional team and prompt responsiveness made the entire process so much easier for you. At Lock It Mortgage, delivering timely updates and clear communication is central to how we support our clients.
We truly appreciate your high recommendation and look forward to serving as your dedicated mortgage partner for all your future needs!

Rated 5 out of 5 stars

Amazing help and very easy to know what…

Amazing help and very easy to know what you’re looking for, super duper fast, very understanding with perfect guidance, recommend 100%.

17 April 2026
Unprompted review
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Reply from Lock It Mortgage

Thank you for sharing your wonderful experience, Lan!
We are pleased that our super fast process and clear support met your expectations perfectly. At Lock It Mortgage, prompt responsiveness and clear communication form the foundation of our service.
We are grateful for your trust and look forward to the opportunity to partner with you again in the future!

Rated 5 out of 5 stars

Super great and fast!

Super great and fast!

18 May 2026
Unprompted review
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Reply from Lock It Mortgage

Thank you, Cindy, for your fantastic feedback! We are pleased to hear that our quick and efficient service provided you with a clear and effortless process. At Lock It Mortgage, ensuring a straightforward and well-organized journey is our top priority.
We appreciate your trust in Lock It Mortgage as your mortgage partner!

Rated 5 out of 5 stars

I have a wonderful experience with the…

I have a wonderful experience with the team. They are very professional and helpful. I would love to have business with them again.

2 May 2026
Unprompted review
Lock It Mortgage logo

Reply from Lock It Mortgage

Thank you for sharing your positive experience with Lock It Mortgage. We are pleased that our dedicated support provided a smooth experience for you. Ensuring a smooth and well-organized process is our top priority.
We truly value your trust and look forward to being a reliable resource for you and your family in the future!

Rated 5 out of 5 stars

Team were in good communication through out the process.

Team Corbin and Andy work close with me and followed up closely from begaining. At the day of closing many things went worng however, Corbin and Andy took their cooless and work way out to close on same day. I would give two thumbs up to both of them working through the mortgage process.

2 April 2026
Unprompted review
Lock It Mortgage logo

Reply from Lock It Mortgage

Thank you so much for your wonderful feedback! We are pleased to hear that Corbin and Andy provided such dedicated and professional support throughout the mortgage process. At Lock It Mortgage, our team is committed to delivering attentive guidance at every stage.
We truly appreciate your confidence in us and look forward to supporting you and your loved ones in the future!

Rated 5 out of 5 stars

Bryan Nguyen made my experience with…

Bryan Nguyen made my experience with lock it went really well

1 May 2026
Unprompted review
Lock It Mortgage logo

Reply from Lock It Mortgage

Thank you, Danny, for your kind words! We are pleased to hear that Bryan made your experience so positive. At Lock It Mortgage, our team is committed to ensuring a smooth and reliable journey for every client. We truly appreciate your support and look forward to being your trusted partner!

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