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Griffin Funding Reviews 

74
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for providing exceptionally clear guidance and professional support, making the entire loan application process remarkably smooth and completely stress-free. Consumers also deeply appreciate the exceptionally quick turnaround times, accessible representatives, and highly responsive communication from the team from the beginning until final closing. However, some people mentioned experiencing occasional communication delays, extended wait times for replies, and a noticeable lack of consistent follow-up regarding their inquiries or ongoing loan status. A few reviewers were not happy with delayed responses, unreturned phone calls, and unmet expectations from their designated loan officers after completing the initial steps.

What people talk about most

Service

Customers had positive experiences with service, often highlighting prompt communication and quick, seamless... See more

Staff

Reviewers highlight positive aspects of staff, praising representatives for being patient, professional, and... See more

Customer service

Users describe positive interactions with customer service, noting that reviewers appreciated the detailed... See more

Response time

Consumers find response time to be a source of great satisfaction, expressing appreciation for quick answers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My funding needs sit outside conventional loans, so I found Griffin on social media. The team was excellent, especially Liz. She coordinated every moving part and kept things on track through closing.... See more

Company replied

Rated 5 out of 5 stars

Greetings, I have just recently dealt with several companies to obtain a HELOC loan. Some of the loan officers about 5 of them had taken it upon themselves to refinance my loan at 2.25% to give me a c... See more

Company replied

Rated 5 out of 5 stars

I just completed a DSCR financing with the Griffin Funding. The team I worked with, Matthew McCarthy and Summer Castillo did an excellent job from the beginning to the closing. I had done quite a few... See more

Company replied

Rated 5 out of 5 stars

Both Matt M. (Loan Officer) and Summer C. (Mortgage Loan Partner) made this an unusually smooth and stress free experience. They told me the process would take 25-30 days from application to closing... See more

Company replied


Company details

  1. Mortgage Lender
  2. also in
  3. Finance Broker
  4. Financial Consultant
  5. Loan Agency
  6. Mortgage Broker
  7. Non-Bank Financial Service

About Griffin Funding

Written by the company

Griffin Funding
$3.6B+
Funded
8,000+
Clients
10 min
Application
Loan programs

Griffin Funding is a national direct mortgage lender based in San Diego, California. We underwrite in house, so we make the credit decision ourselves rather than passing your file to a third party.

We specialize in borrowers whose income does not fit a standard W-2 box: self-employed business owners, real estate investors, and veterans. The online application takes about 10 minutes, and files move in days rather than weeks. Since 2013 we have funded more than $3.6 billion to over 8,000 clients.

Loan programs we offer

  • Bank statement loans — qualify using 12 or 24 months of business or personal bank statements instead of tax returns. Built for self-employed borrowers, contractors, and business owners who write off heavily.
  • DSCR loans — qualify an investment property on its own rental cash flow (debt service coverage ratio) rather than your personal income. No W-2s, no tax returns.
  • VA loans — purchase and refinance options for veterans, active-duty service members, and eligible surviving spouses, including zero-down purchase loans.
  • Home equity loans and HELOCs — including fixed-rate HELOCs and reverse second mortgages, for pulling cash out without touching your first mortgage rate.
  • Conventional, FHA, USDA, and jumbo loans — the full traditional suite alongside our non-QM programs.

What sets Griffin Funding apart?

  • In-house underwriting and common-sense review, so self-employed income is not a dead end.
  • A platform of institutional non-QM loan buyers, which is why we can place files other lenders decline.

Terms and conditions apply. Equal Housing Lender. NMLS# 1120111. (844) 305-2067. Visit griffinfunding.com

The Griffin Guarantee

Most lenders stop thinking about your loan the day it closes. We don't.

We treat your mortgage as something we manage, not something we sold you. After closing we keep watching the market against your rate and terms, and when refinancing would genuinely save you money we call you. You do not have to track rates yourself or wait for a mailer, and if the numbers do not work we tell you that too. That relationship is the point. It is why most of our business comes from clients and referrals rather than lead lists.

Contact info

Griffin Funding

Griffin Funding: self-employed, investor, VA loans. Apply in 10 min.


4.5

Excellent

TrustScore 4.5 out of 5

74 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(74)

74 reviews in the last 12 months

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Rated 1 out of 5 stars

The agent was misleading..

The agent I was working with mislead me about the availability of a construction loan option. When I went to follow up after the months of payments I was told they had left the organization and no assistance was available to service my loan. Frustrating.

13 December 2025
Rated 5 out of 5 stars

Overall great first experience

Overall great first experience. Quick close with competent staff!!! Thank you look forward to the next close

6 October 2026
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Reply from Griffin Funding

Allyn, great to hear your first experience with us went so well! We’re glad the team made the process smooth and got you to closing quickly. Looking forward to the next one!

Rated 5 out of 5 stars

From the first conversation I had with…

From the first conversation I had with Justin he was very professional. He answered all my questions without hesitation. His overview of how the process would go once we found a house was very helpful.
Once we found a home he and Shell always keep me informed, always let me know in a timely fashion what items they needed from me.
Without hesitation I would highly recommend Justin to anyone needing a mortgage.

7 October 2026
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Reply from Griffin Funding

It sounds like Justin and Shell did a great job keeping you informed and making sure you knew what was needed at each step. Mark, we appreciate the recommendation and will be sure to share this with them!

Rated 5 out of 5 stars

Top Mortgage Company for Business Owners

Amazing communication; on time closure; dedicated and knowledgeable loan processor. Best service for entrepreneurs and business owners.

1 July 2026
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Reply from Griffin Funding

We love hearing this! Clear communication and a team that knows their stuff can make all the difference, especially when you're balancing the demands of running a business. Thanks for sharing your experience!

Rated 5 out of 5 stars

Joe Yaeger is a great loan officer

Joe Yaeger is a great loan officer. Been working with him for years and use him exclusively and refer everyone to him! If you want a great experience, try him out.

13 April 2026
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Reply from Griffin Funding

Kathy, it means a lot that you’ve continued to work with Joe over the years and feel confident referring others to him. We’ll make sure he sees your kind words. Thanks for continuing to trust him with your business!

Rated 5 out of 5 stars

Loan application experience

I had a great experience with a loan officer whose last name was Thomas when I applied for my loan. The loan process went smoothly, without any hiccups, because he was consistently available and always answered my calls. However, Thomas has since left the company, so I’m not sure whether the excellent service he provided reflected his personal professionalism or the company’s overall culture.

1 February 2026
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Reply from Griffin Funding

We’re glad Thomas was consistently available and helped make your loan application such a smooth experience. We appreciate you sharing this, and we hope to provide that same level of service to you moving forward.

Rated 5 out of 5 stars

Griffin Funding will make it happen for you.

Liz Singer was so patient with me, I told her that my computer skills were that of a toddler and she did “ baby sitting a toddler “ big time. I was able to do my paperwork because of her. Andre was precise and clear and kept me focused. Thank you!

10 October 2026
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Reply from Griffin Funding

This made us smile, Encarnacion! It sounds like Liz had plenty of patience and helped you through every step, while Andre kept everything clear and on track. We’ll definitely share this with both of them!

Rated 2 out of 5 stars

Inaccurate representation

The loan officer made too many promises that he couldn’t follow through on. Spoke before actually have concrete answers which causes many issues and unforeseen circumstances. We will be using another company in the future.

1 July 2026
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Reply from Griffin Funding

We’re sorry to hear about your experience, Olivia. We understand how frustrating it is when expectations are set before the details are confirmed, especially when it leads to unexpected issues. We appreciate you sharing this feedback and recognize how important clear, accurate communication is throughout the loan process.

Rated 1 out of 5 stars

Paid for a appraisal over a year ago…

Paid for a appraisal over a year ago now and have not been able to get ahold of the person

10 October 2025
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Reply from Griffin Funding

Rory, we're sorry you've had such a difficult time getting a response about your appraisal. Waiting this long without being able to reach someone is understandably frustrating. We'd like the opportunity to look into what happened and help get you some answers

Rated 2 out of 5 stars

Wish for more follow up

Wish for more follow up. More assistance and communication once funded.

29 January 2026
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Reply from Griffin Funding

We appreciate you bringing this to our attention, Ian. Support and communication shouldn't stop once a loan is funded, and we're sorry you haven't received the follow-up and assistance you were hoping for.

Rated 5 out of 5 stars

Great service

Got what we wanted.

10 June 2026
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Reply from Griffin Funding

Sometimes getting exactly what you needed says it all! We’re happy we could help, Mariela. Thanks for taking a moment to share your experience!

Rated 5 out of 5 stars

I have no words strong enough to show…

I have no words strong enough to show my appreciation and gratitude for all the hard work in assisting me with my home loan! Thank you so very much!!!!

20 February 2026
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Reply from Griffin Funding

Karen, your kind words mean so much! We’re happy our team could help you with your home loan, and we’ll be sure to share your appreciation with everyone who helped along the way.

Rated 5 out of 5 stars

Hassle free close, great communication

No tax returns, minimal paperwork

8 October 2025
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Reply from Griffin Funding

We love hearing that the closing was hassle-free and the paperwork stayed manageable, Delroy! Making the process as straightforward as possible is always the goal. Thanks for sharing your experience!

Rated 4 out of 5 stars

They did everything they could to get…

They did everything they could to get me in my home.

18 December 2025
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Reply from Griffin Funding

Barbara, we're so happy we could help you get into your home! It sounds like the team really worked hard to make it happen, and we appreciate you trusting us with such an important milestone.

Rated 1 out of 5 stars

Bad communication

Bad communication . Long delays for email replys . Lost 10s of thousands dollars because of delays . This was 4th deal with company. First one great . 2nd one good small lack of communication but ok . 3rd one a nightmare. 4th one didnt happen.

8 January 2026
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Reply from Griffin Funding

Joshua, we're sorry to hear how much frustration and financial impact you've experienced, especially after working with us on multiple deals. Delays and a lack of communication are serious concerns, and we understand why this experience has affected your trust in us. We appreciate you being candid about what happened.

Rated 1 out of 5 stars

Worst mortgage experience I have ever…

Worst mortgage experience I have ever had (among many)! Terms were constantly eroding and with delays, it forced decisions we wouldn't have typically made. definitely didn't feel like they were looking out for my interests. Incredibly disappointing, we ended up walking away from a second deal because it no longer made financial sense.

30 July 2026
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Reply from Griffin Funding

We're sorry this experience left you feeling disappointed, Robert. We understand how concerning it is when terms change and delays affect the financial viability of a deal. You should feel informed and confident in the decisions you're making throughout the process, and we're sorry that wasn't your experience.

Rated 5 out of 5 stars

Orderly

Orderly
Timely considerate

6 March 2026
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Reply from Griffin Funding

We appreciate you sharing this, James! It's great to hear our team was considerate and kept things moving in an orderly, timely way.

Rated 2 out of 5 stars

Update

Update , Nick my griffin loan officer , called back . He was delayed getting the answer to my question . All good , he’s gonna walk me through the auto pay set up , great recovery Nick . Appreciate your help !

8 October 2026
Unprompted review
Griffin Funding logo

Reply from Griffin Funding

Joe, we're glad Nick was able to get back to you and help get things back on track! We appreciate you giving him the chance to follow up and walk you through the autopay setup. Thanks for the update!

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