LMC Truck Reviews 

Packed very well. In my opinion the quality is very good. Happy I bought from LMC. Just received a order and now placed another one today. Thank you LMC !

I've ordered a hole set of blazer parts on the blazer/jimmy page and ended up with suburban parts, don't know how that happened.

I don't want a refund I want the proper part please which is 38-6971 and 38-6972 inner and outer blazer tailgate weather strips.

I appreciate the speedy replies, I wonder why I wasn't told those were suburban parts on the email and only got this reply here.

Made a large order on 1/19/24 W6066968. Today is 1/24/24 and still has not shipped. Meanwhile I placed another order on 1/21/24 and it will arrive today 1/24/24.

Customer service tells one lie after the next. If you don't know the answer just say so. Don't lie. When I called I wasted 1/2 hour on the phone for a $15 discount. What a joke. Just do what you promised. If you mess up, make it right and never lie to a customer. It is that simple. I was offered to speak with a supervisor, waited another 10 min on hold only to be told they did not have time to talk with me. I am a long time customer but if you can't make this right, I will not be back.

ordered parts, they sent wrong parts, then blew me off telling me the oem parts were wrong.
please DO NOT BUY FROM THEM.

UPDATE: I called back the day after the review & was finally able to speak with someone who is an actual "boss". She seemed genuinely appalled at the story as she listened. She confirmed that 2 of the people I spoke with were "supervisors" and that I was told a bunch of things that were not true. She then got off the phone to immediately listen to the recorded phone calls that I had placed days earlier, promising to get back to me by the days end. She DID return my call & honestly, did not make excuses. She admitted that the people I spoke with were wrong all the way around & she was suprised that I kept my cool & wasn't rude (even tho I had every right to be). She assured me that additional training would be happening & that certain things were going to be handled internally, as they were COMPLETELY unacceptable, especially by long time employees in a higher position. I was finally given the info I had called abput in the 1st place (when my frieght was going to be delivered) and a gift certificate was sent to my home, for the trouble.
I have now received all my parts & the freight pieces arrived perfect. Everything was amazingly well packed and protected, much to my suprise. I will give LMC another shot, as they really seemed to want to remedy the issues & took me seriously with the problems I had.

WHAT A JOKE! We ordered about $1700 on parts on Dec 31 2023. Was contacted on Jan 2nd to verify that we had made the order before it was released & our debit charged. NO BIG DEAL. It was all handled very quickly & was told that the order was released immediately. Got a tracking # and received 2 boxes from FedEx on Monday, Jan 8 2024. It was 4 door hinges & a
rollpan.
We were expecting freight....we ordered 2 doors, 2 fenders, a cowl hood, 2 inner fender wells (+ the hinges and rollpan).
So Tuesday, Jan 9th I called to see what is going on. First I was told that orders take 24-48 hours to ship after being released....again, no biggie. It had been 2 1/2 working days SINCE the 48hrs after the order was released on Jan 2nd. When is it shipping out?
Then I was told the order had been processed, but it was "on a truck". Okay...if its "on a truck", what is the tracking # for my shipment? I was told they don't have that. Okay
...who is transporting the freight? They don't know.
So how do you know its "on the truck" if you dont have a tracking # or know who is delivering it?? Then I was told it would be going out today or tomorrow, she was sure of it.
Wednesday Jan 10 2024. I waited until later in the afternoon to call AGAIN to check on my order. Once again...I got the same BS run around as yesterday. They didn't have a tracking #. Its "on a truck", yet couldn't tell me which one. THEN proceeds to tell me that my order gets placed on a truck when its processed and they have to wait until the truck is full before it gets picked up by Saia and shipped out. THEN at that point the driver scans all the items in the truck and they get a tracking #. So I confirmed that if I order 1 fender that gets loaded "on the truck" I have to wait for the truck to be full and then that company DRIVER has to climb over ALL the rest of the orders that are now filling the truck (who knows how long that could take), to scan in my 1 fender so I can get a tracking # or estimated delivery date??
Lol- she said YES.
I laughed and asked if she thought I believed that. I said funny....I haven't had this issue with any of your other competitors I deal with. And I order car bodies, full A body floor pans, hoods, fenders, suspension systems. I am a restoration shop.
I asked if there was anyone I could talk with in shipping/receiving....and I was told there was no phones there.
So I asked how corporate contacts the warehouse & communicates with the staff there. I was told there was no phones or bosses to talk to there & everything is thru email.
So absolutely NOTHING was resolved except that LMC is a joke, their customer service agents AND the "boss" I talked to don't tell the truth & think we don't understand how freight shipping works.
We run a auto resto shop, plus are restoring 2 of our personal C10's at the same time. Just had a customer leave with their finished K5 today, as a matter of fact. But now we have another customer pissed at US, we are losing our scheduled slot for the upholstery shop, because we don't have a time of delivery on the new sheetmetal from LMC. You know....the order that was made 11 days ago (they sure took the $$ quick tho) I received the portion that was sent FedEx 4 days ago.
But STILL cannot get a ETA for the 900mi our parts have to travel from Kansas to FL.
This very well may be the last time we EVER try to work with LMC....there other options that treat their customers better & don't lie to us...like we don't know the difference.

American Muscle And Hot Rods
To Rebecca Hanrahan Company VP ,I do not know what is going on with your company I ordered part's on 12/29/2023 Label in place for delivery 1/5/2024 it is now 1/10/2024 No parts delivered yet Went to FedEx and put trace on those parts ,They said they are still in your warehouse . My customer states that he is removing his truck from our shop because he thinks that we are making excuses ,And I only tell him what your people are telling me I would like a response from the VP of LMC Trucks To me owner Steve Francis .This will also be placed on social media ,and BBB in KS

I would have to say i'm very disappointed and lmc trucks. After everything I read online About how good they were and how parts fit right. I called the customer service line. After being on whole for twenty five minutes. Because the seals that are ordered does not fit the window track properly and calls the window to hang up and not go up and down because the lack of material not being long enough for the window to slide on. Explaining the issue, they said. Yeah, I would give you a refund. But you have to pay the $30 a shipping back. No return label or nothing offered. Departs were only forty bucks. And they want me to pay $30. You ship them back to them, just receive a $10 refund. Doesn't make much sense when the parts are
defactive. You think they were offered to send a shipping label and carry the cost of shipping for their lack of ability to make the parts correctly.

I ordered a part from them it came lickady split quick .When it arrived it was bent in shipping regardless of packaging notices all over it .Shipping co. fault.They Immediatly send me another,bent .Sent me another. I cant believe it >They hung in there with me.I can t complain .I will order again !

I ordered some parts from this company and then I returned them I payed $400 for the shipping myself .Since they said they were not responsible for the shipping fees.They said they would refund with the total amount to my card. 4 months passed and I still don't have my refund so I called and say that they will not refund me for the amount.Clearly this company does not care about there customers. I would not recommend to anyone and I WILL NOT BUY FROM THEM AGAIN!!!!

I will never use this company again....

as a restoration shop owner i have ordered many many parts from LMC truck and over the years i have sent hundreds of my clients to them and i can not believe i feel this way after my last purchase . i had a client come to me with a catalog with some gauges he wanted installed into his truck . i ordered them from LMC along with a GPS sending unit to work with them ,well after installing them into the truck we figured out they were defective so i called the companyu that made them hoping that thier tech would be able to help and at first he did,yet after checking for a certin problem and trying to get the tech back on the phone several times it was apperant he was not going to call back so i reached out to LMC and explained that i would like to return them as they did not work and we could not get any help from the manufacture, they agreed so i boxed all the parts back up and i even paid for the shipping to send them back and after all that lmc is tring to refund me 688.00insted of the 1047.59 i spent to buy this defective product then when i called to complain the lady to me there was a restocking fee then she changed and said that they had to throw the parts out because they had been installed what a crock of bull.
so for this company to send me defective parts ,cost my shop hours of service to find out they were defective and the cost to ship back to them it cost me 359.59 this is how this company does biz now a days ...i will never buy from them again and i hope others read this and find another vendor as well ...martin sutton order number 8206810

Where to start..I was really excited to find a semi local US based place to get the parts I needed for my truck. Was.
Found my stuff and ordered it all but then a couple days after I put the order in I was told I had to call them with my credit card info, that I’d already submitted online..weird but ok. When the parts were shipping half of it was shipped to a totally different address from where I requested it be shipped to. To my billing address which is not even in the same town as where I needed the parts. When I asked about this I was told ‘oh we sometimes do that because it’s cheaper in shipping’. Cheaper for who? I never saw that discount and now had to go out of my way to try and get the part because the company decided Without my ok to ship it where They decided. Finally got all the parts together and find out one doesn’t fit. No worries since it was still bubble wrapped and original box right? I contacted the company to see what needed done to return it, if there were any return fees, etc. They didn’t question taking it back but told me I Must be present for the pick up when returning it; and always avoided the question about return fees. Scheduled time out of my job to be available when the driver came to pick the part up; they didn’t need a signature, didn’t give me a bill of lading or anything to track it on it’s way back and said no I never needed to be there for them to have picked it up. Few days go by and I’ve heard nothing from the company whether they received the part or not; contact them to see if they could tell me the tracking so I knew where things were in the return process. They couldn’t but said a refund had been processed on my card. That refund turns out to be Less than 50% of what I paid for the part. Now I questioned Again if there was return fees or restocking fees; Now they say there was return shipping cost. Which I asked at the very start of this before sending it back. I would have gladly sold the brand new pieces myself had I know my $600 order was going to give me less than $200 return. Is it customary not to be transparent with the customer when they ask about fees?
Incredibly disappointed in this whole experience with this company; almost bought more parts from them until all this happened and I’m so glad I didn’t waste my money with this company again.

Update: upon making this review they now gave me more money back from my order. Had I not made the review they would not have. Had they been honest when I asked from the beginning about return cost, etc the review would never have been made. Still out money but it’s a shame it had to come to a public review to get results since the honest way it worked with the company wasn't presented when asked.

The parts at BEST are sub-par quality.Buyer beware! They also do NOT do what they say! They told me on one of the parts that was broke to order another and they will not charge me....wrong!!! They charged me but sent me an invoice showing no charge???? My bank statement showed they did!!! SO when I call they still say no, they didn't charge me???I believe my bank statement NOT LMC!!! Will never do business with them again!

I ORDERED A REAR VIEW MIRROR FOR AN F 150 TRUCK. I RECEIVED A MIRROR THAT WOULD NOT FLIP TO DAY OR NIGHT. THE FLIP MECHANISM WOULD MOVE AND THEN RETURN TO THE MIDDLE. I SENT IT BACK A MONTH AGO AND THEY KNOW NOTHING ABOUT A RETURN. i ASKED THEM ABOUT A REIMBURSEMENT ON ($17) SHIPPING AND THEY DO NOT DO THAT ON WEB ITEMS EITHER. BUYERS BEWARE!!!

This is a review for product 47-4172 roof cab light assembly for ford f series 1980-90s. I have ordered from LMC before and received quality products but these lights are terrible. They are poor quality with a lousy designed gasket that will probably leak and the bulb sockets dont fit the factory plugs so you have to cut and splice on new pigtails for the bulbs. I ordered from LMC with the intention of getting an OEM quality replacement and instead I got something I could have got from amazon - a cheap piece of junk. I ordered these lights months ago but just got around to install them now. Not sure if I can even return them and by the time I pay the return shipping and restocking fee its not even worth it, so these lights went right into the trash can where they belong! So I went to NAPA and got the closest thing to OE lights instead. It seems like LMC is now like most of the other venders in carrying cheap crap parts. I will not order anything else from LMC

This is an update for the above review as of 11/23. I received a phone call from a manager from LMC and I received a full credit from LMC for the cab lights I purchased. Yes I was not satisfied with the product but I am satisfied with their customer service. So I will purchase products in the future from LMC because I am now confident that if I have a problem they will take care of it.

I read the reviews here AFTER I placed my order with LMC and the reviews made me extremely uneasy. After seeing a lot of the bad reviews here, I wondered if I'd made a mistake. BUT, I placed an order on the Oct 15th, it was shipped on the Oct 19th and it arrived the Oct 21st so they may take a few days to fill the order but they made up for it with shipping which earned them the five stars from me.

STAY AWAY FROM LMC TRUCK! NOT WORTH THE MISTAKES THEY MAKE.
I ordered a one piece front floor Mat with hump from their Sales rep on the phone and received a floor Mat for hump only $87 dollars I was told they come in 3 pieces after I called and said your catalog shows a picture of one full piece you said that's correct one. LMC staff is not trained well,anyway back and forth Me and the sales rep went I said I want a full refund. So I returned the item back took about a week USP.I had to pay $45 dollars for shipping on top of the part $87 now they have They're part back. I asked. When will I get my money back? They said in 3 to 4 weeks. Why,I said, it didn't take me that long to pay you? You got paid the same day that I ordered the item now give me back my money. What's so hard about that LMC truck is not what I thought they were.
The quality is no good.
The professionalism is not there. I wouldn't trust this company for any restoration parts. They don't care about the consumer, there just trying to get a quick buck.

I ordered door sill plates for my 78 f150 truck. The door sill plates arrived and the product wasn't great. I should have ordered higher quality ones @ Dennis Carpenter. So a couple days go by and another set of sill plates arrive on my door step. I checked my email and only had one confirmation that I ordered them. Then I checked the bank account and I was charged twice ! After calling LMC to return their mistake. They told me I purchased them twice on two separate dates and I had to pay the shipping to return them. I couldn't believe it. I will be shopping elsewhere for my restoration parts.

I put in over $4000 dollar order an they charged me twice for one item the most expensive item in my order $454.95, instead of crediting my credit card back they made me wait until I received my order an returned the item they doubled up on ,and then said you will get your refund in a month ,so here I sit paying interest on my credit card for there screw up ,now starting on the 5th week since the money was billed to my credit card ,had worked with these guys at LMC since 1999, I just can't believe I am being treated like this !

I recently installed a V8 in my 1984 Chevrolet pickup. It already had a V8 radiator in it, but was missing a fan shroud. LMC to the rescue. The part was in stock and shipped very quickly. Install was very easy as well.

I PURCHASED A STAINLESS BED RAIL CAP SET. FOR MY 1996 F250 FROM CANADA. WITH THE UNDERSTANDING THAT IT WAS A COMPLETE SET WHICH INCLUDED THE TAILGATE CAP AS WELL WHAT A RIP OFF PRICE I PAID FOR THIS SET .THE PRICE WENT FROM $157.67 THAT,S THE PRICE LISTED NOW IN THEIR 2023 EDITION CATALOGUE VOL.3 FD.77WHEN I PURCHASED MY ORDER FROM THEM 08/18/2023 THEY CHARGED ME $168.65 USD FOR THE SAME SET FOR 2 BED RAILS THIS COMPANY IS PRICE FIXING ALL THE TIME WITH THEIR CUSTOMER AND THE RATE THEY ARE DOING IT THEY SOON WILL NOT HAVE ANY CUSTOMERS TO BUY THEIR PARTS ANY MORE BUY THE TIME I PAID FOR THE DUTY AND TAXES PLUS STANDARD DELIVERY AND HANDLING WITH THE CANADIAN EXCHANGE RATE AT THE TIME OF MY PURCHASE MY TOTAL COST FOR THESE PARTS CAME TO $422.67 CAD WHAT A COMPLETE RIP OFF DOING BUSINESS IN THE US WITH OUR CRAP CANADIAN DOLLAR TO US EXCHANGE RATE I WILL NEVER BUY FROM LMC TRUCK AGAIN THEIR CUSTOMER SERVICE IS USELESS THEY WILL NEVER HELP YOU WITH A PRICE ISSUE THE REASON I HAD TO BUY FROM THEM BECAUSE THIS COUNTRY DO NOT STOCK PARTS FOR THE OLD TRUCKS THAT I HAVE RESTORED I,AM A MILITARY AIRCRAFT MECHANIC AND I WILL NEVER BUY PARTS FROM LMC AGAIN.