London & Kent Surveyors Reviews 

360
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 155 reviews, reviewers overwhelmingly had a great experience with this company, noting that the knowledgeable professionals consistently go above and beyond expectations. Customers frequently mention that booking a property survey online is exceptionally simple, quick, and efficient throughout the entire process. The final survey reports are described as extremely thorough, detailed, and accompanied by helpful photographs that bring complete clarity. Some people were satisfied with the dedicated follow-up consultations that effectively answer questions and alleviate any potential purchasing concerns. Consumers also deeply appreciate the approachable staff who coordinate smoothly with estate agents to ensure a completely seamless and stress-free journey.

What people talk about most

Service

Users describe positive interactions with service, highlighting efficient communication, fast turnaround... See more

Staff

Clients share positive opinions on staff, consistently praising their professionalism, thoroughness, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the smooth, seamless process... See more

Booking process

People report positive experiences with the booking process, describing it as quick, seamless, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Service was super Quick to book online. Very simple portal to make payment. Survey completed throughly and in a great level of detail. Report was very clear with colour grading and numeri... See more

Rated 5 out of 5 stars

We are very happy customers. The survey report was thorough but also easy to understand. Especially their inspection using the drone is great. They found an issue with the roof tiles which can be diff... See more

Rated 5 out of 5 stars

L&K are very good at what they do. This is the 2nd time I’ve used them and I’ve been extremely pleased on both occasions with their knowledge and professional attitude. They are well worth waiting for... See more

Rated 5 out of 5 stars

The process from start to finish was simple and stress free. They took care of arranging a date with the estate agents so we didn't have to. The survey was done within weeks of booking it and the repo... See more


Company details

  1. Chartered Surveyor

Written by the company

London & Kent Surveyors are a family-run business with a team of experienced, qualified and insured surveyors. We are proud members of the Royal Institution of Chartered Surveyors (RICS) and have been providing built environment services in London and Kent for over 10 years. Our highly trained team specialise in residential surveying and are here to provide you with the professional advice and services you need. We take pride in delivering accurate and reliable reports so you can make the best decisions for your property. As a company, we believe it is our responsibility to give back to our community, and that is why we are committed to donating 1% of our fees to Centrepoint, a charity that provides support to young people who are experiencing homelessness.


Contact info

4.9

Excellent

TrustScore 5 out of 5

360 reviews

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4.9

All reviews

(360)

143 reviews in the last 12 months

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Rated 4 out of 5 stars

Great company

Great availability, they have a live diary even as your booking to go ahead. The Report is detailed coupled with the follow up call was really useful. I would've just liked some high level estimate costs in addition to the issues highlighted.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Survey was really easy to book

Survey was really easy to book. Was given clear timescales for the report which came in on time. Report was clear to read and the portal easy to navigate. Would definitely use again

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Decided to get in touch with London &…

Decided to get in touch with London & Kent Surveyors after seeing such great reviews online. From start to finish communication was great. The survey itself picked up on all areas required, and an added bonus of having some close up images taken of the roof via a drone. Other surveyors do not offer this service. Quick turn around on the report, had the results within 3 working days which you can't argue with. Was offered a follow up call to discuss the report and whilst we haven't needed to do that, great to even have the option.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Smooth from start to finish

The whole experience was impeccable from start to finish. Everything is organised in a hassle-free way and the service covers all aspects of the survey, including a call with the surveyor to discuss the findings. The price reflects the comprehensive service provided. The report was prepared in line with RICS standards, and the survey also included a roof inspection with a drone, which many surveyors charge for separately. I would definitely use L&K Surveyors again if I were purchasing another property.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Was very good service I received

Was very good service I received. Competitive price, used a drone, surveyed quickly, arranged access with the agents no problem, provided a very comprehensive report with lots of pictures and had a very nice chat with the surveyor who was able to reassure me. I would/will recommend

11 February 2026
Unprompted review
Rated 5 out of 5 stars

We were very happy with the service…

We were very happy with the service provided. We found the report to be much more detailed and helpful than ones produced by other companies we had used in the past. It was great to be able to have a follow up call, and Kieran was helpful with responding to our questions.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Positive experience

Easy to book. Very helpful to have the drone survey to inspect the roof. The report was written well overall, although there were a couple of sections where it wasn’t clear which specific areas were being referred to. However all this was cleared up on the follow up call with Samuel which was very good. Would recommend.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Nervous home buyers, L&K's Samuel incredibly helpful

We are nervous first time home buyers and L&K made the process so easy for us.

I called to chat with apx 10 survey companies (overkill, I know), but the property we wanted to buy was period and we were nervous.

L&K was in the top end for price, but I am so happy we decided to spend the extra £150. The drone photos are a wonderful addition, and they truly were willing to spend the time BEFORE we booked talking to me about their approach. For the survey (RICS level 3), Samuel was incredibly thorough, and it helped us negotiate repairs to the house. On the free follow up call (which 1000% sign up for), he helped talk me through everything I didn't understand and get an idea of what was most important and in what timeframe.

I highly recommend them. Booked for the following week, report back 5 workings days (1 week) later. 10/10 recommend.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with London &…

I had a great experience with London & Kent Surveyors. Everyone I spoke to - from my initial enquiry to the post survey chat was super helpful, knowledgeable and professional. The communication was excellent. Sam the surveyor was brilliant and gave a really thorough explanation of the survey. Thank you to your team!

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful

Professional, on time and did a great job reporting back. I had alot of questions as its my first time buying. The surveyor, Vishal Kamle, was excellent in breaking down the report and explaining in layman terms. Highly recommend, thank you!

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Thorough surveyors who know their stuff!

I picked up this firm for a RICS Level 3 survey of a flat I am buying. While they were not the cheapest, it was clear that unlike others they would do a thorough job by for example sending a drone to inspect the roof of the property. Booking the survey was seamless, as was sending information such as photos taken during my second viewing. The results were extremely comprehensive and I had a fantastic discussion with Kieran who surveyed the property to decide on my next steps.
Highly recommended because of their attention to detail, they left no single stone unturned!

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Above and beyond

Very good, actually highlighted mistakes on an EPC that led to a building's classification being changed from non standard construction to verified cavity. Auditor talked through the approach and the verification. Report very thorough and useful.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from London & Kent Surveyors

Excellent service from London & Kent Surveyors – thorough, professional, and confidence-giving

We instructed London & Kent Surveyors for a RICS Level 3 survey and couldn’t be happier with the service we received.

What really set them apart from the outset was the instant pre-desktop report. This was incredibly helpful and gave us early clarity on the property, which gave us the confidence to move forward and ultimately select London & Kent Surveyors for the full survey. That initial insight was reassuring and demonstrated their experience and professionalism straight away.

The full Level 3 survey was extremely thorough, clearly structured, and well explained. Potential issues were identified honestly but always put into context, with practical and sensible recommendations rather than alarmist language. It was clear the surveyor has strong expertise, particularly with older and extended properties.

The report has been invaluable in helping us properly understand the condition of the house and in guiding discussions with our solicitor. Communication throughout was prompt and professional, and the turnaround time was excellent.

Overall, London & Kent Surveyors provided a service that genuinely gave us peace of mind as buyers. I would highly recommend them to anyone looking for a detailed, balanced, and trustworthy property survey.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

We had a survey on a property we were…

We had a survey on a property we were purchasing. The booking was easy, it was reasonably priced, the survey was done within a short space of time. The report came only 4 ish days later, it was very detailed and informative and extremely helpful with making final future decisions regarding the property.

13 January 2026
Unprompted review
Rated 5 out of 5 stars

London & Kent Surveyors provided a…

London & Kent Surveyors provided a clear, thorough, and professional service. Communication was excellent throughout, and the report was detailed and easy to understand. This is the second time we have used them for a surveyor and we won’t be looking elsewhere

Highly recommended

8 January 2026
Unprompted review
Rated 5 out of 5 stars

An outstanding service!

We are extremely happy with the service we’ve received from London & Kent Surveyors during our recent home survey. Throughout the whole process, the communication received was great and they kept us updated at all times. We found the portal very easy to use and beneficial to see the progress of our survey. The final report was very comprehensive, detailed yet easy to understand. The pictures taken were very high quality. And the done photos were extremely useful in identifying areas on the roof which could not be seen from ground level. We had a post survey call with our surveyor which was very informative and reassuring. Overall an outstanding service and would highly recommend using London & Kent surveyors.

7 January 2026
Unprompted review
Rated 1 out of 5 stars

Review

The survey was paid for and booked in for a week later.
Met the surveyor at the property on the day and he did it all in about an hour.
Received the survey about six days later and read it all through. Selected pictures were removed upon request.

Survey included the current property valuation as well, which was extra.

29 December 2025
Unprompted review

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