Littlewoods Reviews 

39,423
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 3,905 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times, noting that packages arrive promptly and often ahead of schedule. People appreciate the extensive product selection available on the website, finding that items are simple to order and match descriptions perfectly. Shoppers also value the clear communication regarding order progress, making the entire purchasing process smooth and convenient from start to finish. However, some people mentioned receiving incomplete orders or missing items that required follow-up support. Some reviewers were not happy with customer service, noting that getting help to resolve these unexpected delivery issues took too much time.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, highlighting fast and efficient shipping times. Many... See more

Product

Consumers find product to be positive, highlighting excellent quality and items that arrive exactly as... See more

Order

Users describe positive interactions with order, noting that the online process is simple and intuitive.... See more

Service

People report positive experiences with service, highlighting wonderfully prompt assistance and professional... See more

Customer service

Reviewers highlight ambiguous experiences regarding customer service. While many consumers report frustration... See more

Reviews shaping this summary

Rated 4 out of 5 stars

As always fast service from Littlewoods but one thing stops this being a 5 star review and that's the use of Evri for deliveries on the Isle of Wight, they are dreadful, leaving instructions for them... See more

Rated 5 out of 5 stars

Received the lawnmower within days. Not the easiest to assemble (for me at least) but does a fantastic job. The power washer was directed to the wrong area by Royal Mail so only received two days ag... See more

Rated 5 out of 5 stars

Ease of ordering . Buy now pay later really helpful . Fast delivery of product . Good communication about my orders status . Very pleased all round excellent service .

Rated 5 out of 5 stars

Great service as usual. I've been a Littlewoods customer for years . I order a new 15 tog duvet. Its hypoallergenic , lightweight and toas. Delivery was next day, we;; packaged too.arm


Company details

  1. Clothing Store

Written by the company

Shop with Littlewoods, The Online Catalogue With Flexible Payment Terms, Free 48 Hour UK Delivery and Free Returns


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

39K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.3

All reviews

(39,423)

3,719 reviews in the last 12 months

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Rated 5 out of 5 stars

Wardy

They are always great to us and they keep us updated with the orders and they are always on time to.

8 September 2026
Unprompted review
Rated 1 out of 5 stars

Would not advise anyone to buy off this…no

Would not advise anyone to buy off this company . A bought a hoover thr pole snapped off with wires hanging out . I rang both Littlewoods and the manufacturer . They advised to send it back to where I purchased as faulty. They then returned it back to me saying parts were missing. The only thing that was missing was the box. This happened twice. The third time I rang they said the charger was missing . Absolute joke . My mother is elderly and I made sure everything we had was in the package. They are an absolute joke . They were no help at all. Absolute shocking. Do not buy from them .

19 August 2026
Unprompted review
Rated 5 out of 5 stars

Quality service, price wise and delivery.

Littlewoods always notifies regarding an order delivery, this is brilliant because I can plan around the delivery, and can arrange to be there. I am always pleased with my orders, the items are excellent quality and competitively priced. It’s good as well, if a return is necessary, the items are excellent can be picked up from my home, which is excellent for me, being disabled. Thank you.

10 September 2026
Unprompted review
Rated 5 out of 5 stars

TWO NICE ITEMS

Received the lawnmower within days. Not the easiest to assemble (for me at least) but does a fantastic job. The power washer was directed to the wrong area by Royal Mail so only received two days ago. It did arrive intact and in working order. Obiously, Littlewoods was not at fault.

8 September 2026
Unprompted review
Rated 1 out of 5 stars

Order name problem

I’m unable to collect order from collection point (post office) because of name complications. Order needed to be returned, I have to reorder then send back with the right name.

8 September 2026
Unprompted review

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