Banner for Litecraft

Litecraft Reviews 

7,411
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 411 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting their beautiful design and robust construction, often exceeding expectations for the price. Many people found the ordering process straightforward and appreciated the competitive pricing and great value offered. The delivery service is frequently highlighted for its speed and efficiency, with items arriving quickly and often well-packaged. However, some people encountered delivery issues, such as items arriving damaged or experiencing longer waiting times with limited communication. A few customers also noted design aspects that made tasks like bulb replacement challenging.

What people talk about most

Product

People report positive experiences with product quality, often praising items like carbon fiber wall lamps... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the prompt and super-fast... See more

Quality

Reviewers mention positive feedback about quality, with many customers impressed by the good quality and... See more

Order

Customers generally report positive experiences with the ordering process, highlighting an easy-to-use... See more

Price

Reviewers highlight positive aspects of price, consistently praising the great and competitive pricing, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy to use web page, informative selling descriptions, easy to order. Super fast delivery - was on our doorstep within 24hrs ! 5☆ all round. Highly recommend Glass prism Light shade is bea... See more

Company replied

Rated 5 out of 5 stars

Solar Power Light – ⭐⭐⭐⭐⭐ Excellent quality solar light. It was easy to install, charges well even on cloudy days, and gives a bright, warm light at night. It has really improved the look and saf... See more

Company replied

Rated 5 out of 5 stars

Fast delivery, full expected a flatpack product but arrived in well- cushioned, sturdy box with only the tail needed fixing in place and ears tweaked. Strong warm light and decent length of cord. Exce... See more

Company replied

Rated 5 out of 5 stars

Great advice and support from Salim at the Leeds store and equally so from Sarah when purchasing online and had a query about delivery and returns. Much better dealing with experts than blindly buying... See more

Company replied


Company details

  1. Lighting Store
  2. Decoration and Interior Design Store
  3. Lamp Shade Supplier
  4. Light Bulb Supplier

About Litecraft

Written by the company

At Litecraft, we have an entire website dedicated to helping you search for the right lights, whether you’re looking for something for your home or outdoor space, or whether you’re just looking to shop the sales, there’s something for everyone!

When you’re shopping with us at Litecraft, you have a leading UK lighting company by your side, offering fast & free delivery on all light fittings including Chandeliers, Light Bulbs, Ceiling Lights, Table Lamps, Bathroom Lighting, Security Lights and Solar Lights.

Litecraft has 3 stores located across the UK, in Leeds, Glasgow, and Greater Manchester, our staff are pleased to act as your own personal shoppers for an easier shopping experience.

Ceiling Lights Wall Lights Table Lamps Floor Lamps Outdoor Lights Children's Lights

Litecraft Group Ltd Details

Written by the company

Our customer service staff are on hand 7 days a week to help with any of your queries.

Fast and Free UK Delivery on all Lighting!

Fast and Free UK Delivery on all Lighting!
Get Fast and Free UK delivery on all orders. Bulbs are subjected to a small delivery charge if purchased on their own and total under £16. You can upgrade your order to Next Day delivery. All major credit cards are accepted. 100% Secure site.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(7,411)

373 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service,fast delivery

Great service,fast delivery

7 January 2026
Litecraft logo

Reply from Litecraft

Good evening, and thank you for your great 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Exactly what we wanted.

Great product at a great price, really pleased, would use again.

6 January 2026
Litecraft logo

Reply from Litecraft

Good afternoon, and thank you for your lovely 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Nice lamp, prompt service

Lamp came well packaged & looks good, Also looks like it would cost more than we paid .And…..arrived ahead of time.

7 January 2026
Litecraft logo

Reply from Litecraft

Good afternoon, and thank you for your 5-star review. We are pleased to hear that you love your new light and we hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

I love the lights and the price was…

I love the lights and the price was unbelievable. Excellent quality and value for money. Highly recommended.

6 January 2026
Litecraft logo

Reply from Litecraft

Good evening, and thank you for your lovely 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Adjustable lamp post lamp

Adjustable lamp post lamp. Delivered within 2 days and just what I wanted.

6 January 2026
Litecraft logo

Reply from Litecraft

Good afternoon, and thank you for your great 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 4 out of 5 stars

Lovely floor lamp.

Lovely floor lamp.
Could be a bit better communication-wise, but otherwise a good experience.

6 January 2026
Litecraft logo

Reply from Litecraft

Good morning, and thank you for your positive feedback. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

I had a very good experience with…

I had a very good experience with Litecraft.
The ordering process was simple, delivery was quick, and the products were exactly as described. The lighting quality is excellent and looks great once installed.
Customer service was helpful and professional, and overall I am very satisfied with my purchase. I would definitely recommend Litecraft to others and would use them again in the future.

30 December 2025
Litecraft logo

Reply from Litecraft

Good evening, and thank you for your wonderful feedback! We look forward to seeing you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Customer service very helpful you…

Customer service very helpful you actually get to speak to a person.

5 January 2026
Litecraft logo

Reply from Litecraft

Good morning, and thank you for your great 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 1 out of 5 stars

Decreasing discount within a day after showing interest

Looked online on Saturday for bathroom lights for our son's Xmass present. Took screen shots of lights so our son could make sure they were what he wanted at a price of £19.69 x 3 because of a 44% discount totalling £59.07. He responded next day so went back online and the discount had changed to 25% so had to pay £26.25 x 3 totalling £78.75. Our email promoting Litecraft said it was a January sale not just for one day. Contacted shop but we're not interested saying it is the online teams fault. A £19.68 overcharge not very happy.

3 January 2026
Litecraft logo

Reply from Litecraft

Good afternoon and thank you for your honest feedback. We can only apologise for this error. Our website experienced a technical error over the weekend when the sale began and we rectified it as soon as we saw it. The discount of up to 25% was the only discount that should have been shown but unfortunately due to the technical error, it applied the discount twice to some items. We can only apologise that this error occurred when you were going to purchase your lights.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Pir outside light

Good price, arrived on time, easy to install

10 January 2026
Litecraft logo

Reply from Litecraft

Good afternoon, and thank you for your 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Great!

Great item, delivered fast and well packaged.

3 January 2026
Litecraft logo

Reply from Litecraft

Good afternoon, and thank you for your great 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 4 out of 5 stars

Good quality purchase

Good quality purchase but bulb not included therefore unable to set up on delivery. Packed well.

2 January 2026
Litecraft logo

Reply from Litecraft

Good afternoon, and thank you for your positive feedback. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Very good range of lighting

Very good range of lighting. Competitive prices.
Good website.
Very good delivery as promised.

2 January 2026
Litecraft logo

Reply from Litecraft

Good afternoon, and thank you for your great 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Good description, easy to order and secure checkpout.

Good description and photographs. Fast delivery, not next day but fine for me. The lights appear to be well made, and the light unit can swivel up and down, and it secures in place by tightening a wing nut. I won't know how good the beam/light is until I can wire them up and see how accurate the movement sensor is.

2 January 2026
Litecraft logo

Reply from Litecraft

Good afternoon, and thank you for your great 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Great service & great light

This was my 1ST order and it was great service and great uris light will buy again 10/10

2 January 2026
Litecraft logo

Reply from Litecraft

Good afternoon, and thank you for your great 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 1 out of 5 stars

Avoid these law breakers selling electrical rubbish

Avoid these law breakers! I purchased a mains socket from Litecraft on Ebay. It turned up with considerable corrosion on the electrical parts and on the brass finish. They started to set time wasting conditions about considering its return, ignoring Distance Selling Regs requiring them to take it back without needing reasons. Also, Trade Descriptions act required goods to be of merchantable quality. But it was rubbish. It almost certainly would fail to meet electrical regulations. Litecraft need to be binned like the clearly visually faulty piece of rubbish they sent.

6 January 2026
Unprompted review
Litecraft logo

Reply from Litecraft

Good afternoon, due to the type of damage you have mentioned, it is our procedure to request a photo of the product how you received it to determine the next steps for a return. Our customer service team are dealing with this via eBay messages to initiate a return. We are very sorry to hear that you received your item in this state. If you require any further assistance, please do not hesitate to get in touch. Assuring you of our best attention at all times.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Delivered on time

Delivered on time, great service.

22 December 2025
Litecraft logo

Reply from Litecraft

Good afternoon, and thank you for your great 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look