Linkedupalarms Reviews 

194
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

£175 paid in 2022 for a set of linked up alarms, they have all now failed. Looking into the company it has declared insolvency and wrapped up, so the 10yr warranty is pointless. Company house records... See more

Rated 2 out of 5 stars

Bought property over a year ago which had these alarms fitted. Not even a 4 years old and test button is faulty on one alarm and unable to interlink with other detectors. Does not give me confidence o... See more

Rated 5 out of 5 stars

Alarms were delivered very quickly. I had a problem linking all alarms and found instructions a bit confusing. Called technical support who ran through linking them together. Was very simple and only... See more

Rated 5 out of 5 stars

Very helpful in advising on what product would be required to ensure safe and legal alarm cover for our home. LinkedUp's alarms arrived very quickly as promised, and were very simple to fit, activate... See more


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2.5

Poor

TrustScore 2.5 out of 5

194 reviews

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2.5

All reviews

(194)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

HiAfter sales service

Hi
I cannot say enough, as I had a fault alarm which was replaced within two day no quibble.
I put alarms in place and had bother linking them, asked for a prompt and they phoned me and all linked within 5 minutes. I cannot say enough about the after sales company. If only all companies were this good.
The girl on phone was so helpful and knowledgable, and polite.
Thank you
Regards
Peter Gordon

10 May 2022
Unprompted review
Linkedupalarms logo

Reply from Linkedupalarms

Hi Peter, Thank you for your comments. We are glad you are happy with your alarms. If we can assist with anything else, please do not hesitate to contact us.

Rated 5 out of 5 stars

It took two days for my order to arrive…

It took two days for my order to arrive which I think is great. At first I couldn’t get the co2 alarm to switch on but I emailed the company and they got back almost immediately with instructions which explained how to do it. My fault. Synchronising them was very easy and installing them was a breeze. I bought some m3 65mm round magnetic stickers for smoke detectors and that made the job really easy and quick with no mess. Great product with great customer service.

2 May 2022
Unprompted review
Linkedupalarms logo

Reply from Linkedupalarms

Hi Rob, Thank you for your review. We are glad you are happy with your alarms. If we can assist with anything else, please do not hesitate to contact us.

Rated 5 out of 5 stars

Great customer service

I received my order and the system was easily set up. A small problem was promptly resolved and I have recommended linkedup alarms to all my family and friends. Will use them again if needed.

25 April 2022
Unprompted review
Linkedupalarms logo

Reply from Linkedupalarms

Hi James, Thank you for your comments and your recommendations. We are glad you are happy with your alarms. If we can assist with anything else, please do not hesitate to contact us.

Rated 5 out of 5 stars

Linked up smoke/heat alarms

I ordered a remote control, two smoke alarms and a heat alarm. On receipt I noticed that the heat alarm was damaged. I contacted the company by email and got an immediate reply. They sent a replacement which I received in a couple of days. The system is now up and running and I am delighted with the product and the service.

22 April 2022
Unprompted review
Linkedupalarms logo

Reply from Linkedupalarms

Hi, Thank you for your comments and your patience. We are glad you are happy with your alarms. If we can assist with anything else, please do not hesitate to contact us.

Rated 5 out of 5 stars

Had prob with carbon monoxide alarm

Had prob with carbon monoxide alarm. While John the expert sorted that out be linked in the other alarms.
Very pleased with ssrvice

20 April 2022
Unprompted review
Linkedupalarms logo

Reply from Linkedupalarms

Hi David, Thank you for your review. We are glad you are happy with your alarms. If we can assist with anything else, please do not hesitate to contact us.

Rated 5 out of 5 stars

Best company to buy alarms always on…

Best company to buy alarms always on hand for any queries issues best value

20 April 2022
Unprompted review
Linkedupalarms logo

Reply from Linkedupalarms

Hi Gillian, Thank you for your comments. We are glad you are happy with your alarms. If we can assist with anything else, please do not hesitate to contact us.

Rated 5 out of 5 stars

Two sets of alarms order

I recently ordered two sets of Scottish Government-complaint alarms for our flat, and my late Dads’ property. Linked Up Alarms gave great, regular communications at all stages of the process. Their despatch dates were adhered to, and the units seem well made too, with clear instructions for interlinking. Although it ended up being a little fiddly at first, in practical terms. No fault of theirs though! Great to also get a personal message from the owner of the company, too. That was a nice touch.

19 April 2022
Unprompted review
Linkedupalarms logo

Reply from Linkedupalarms

Hi Malcolm, Thank you for your comments. We are glad you are happy with your alarms. If we can assist with anything else, please do not hesitate to contact us.

Rated 5 out of 5 stars

Heat and smoke alarms

A couple of weeks ago, I ordered smoke alarms and a heat alarm on the Sunday evening. I then received confirmation and delivery update emails. The alarms arrived only four days later on the Thursday. We installed them yesterday - easy to fix to the ceilings and (after reading and following the instructions which is important) got them all linked up. Very happy with the whole ordering, delivery and installation process.

17 April 2022
Unprompted review
Rated 5 out of 5 stars

Very happy

Very happy - all arrived in working order and after a couple of trial & error attempts got them all synched. Customer Service excellent - replied promptly to my email asking about a short delivery delay.
Would definitely recommend.

14 April 2022
Unprompted review
Rated 5 out of 5 stars

LINKEDUPALARMS

I looked through several sites to find a good deal for the new Linked Alarms and found LinkedupAlarms. From start to finish the customer service was excellent. The Alarms are also easy to link and fit. Definitely happy to recommend them.

8 April 2022
Unprompted review
Rated 5 out of 5 stars

Excellent company and customer service

Excellent company, received my order within the ETA provided despite the surge of demands.
I've got one heat alarm and 4 smoke detectors + 1 CO2. Really simple to install and interlink (I've bought the remote control for ease of use).
One smoke detector was broken on arrival (the on/off switch being a bit flimsy), and I've received a replacement within a couple of days of flagging it up! Exceptional customer service!!

7 April 2022
Unprompted review
Rated 3 out of 5 stars

They only last for TEN YEARS

Alarms arrived all well packaged and look like fairly good quality. Fitting and setting up was easy with fairly easy instructions to follow.
My only issue and it is of importance is, you need to replace all the alarms in TEN YEARS time! You will have to go through the whole process again, you cannot replace the ten year battery.
This is not mentioned when you buy the alarms it only states that the battery life is ten years.

6 April 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent - would recommend
Ordered a larger set for my family home and then another for my parents.
Had a problem with remote. Got a full refund for the remote controller and a call to walk me through the process of resetting and linking again.

Communication can at times be slow but they come across as a small and honest company.
Would recommend.

3 April 2022
Unprompted review
Rated 5 out of 5 stars

5 stars all the way.

Only issue really was that they arrived late. However I did take into account the state of the world at the moment and factored in the trouble with goods around the globe. Linkedupalarms did their part and I would definitely use them again 5stars all the way

31 March 2022
Unprompted review
Rated 5 out of 5 stars

I received my new linked up alarms and…

I received my new linked up alarms and have them installed. I am absolutely delighted with them and I would recommend them to anyone whom is looking for the same.Kindest Regards to Linked up Alarms and keep up the great work. 👍👍😀😀

31 March 2022
Unprompted review
Rated 5 out of 5 stars

New alarms

Ordered my new alarms from linked up alarms great service and speedy delivery would definitely recommend this company

31 March 2022
Unprompted review

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