Excellent customer service from Selena over two or three weeks. Items ordered sequentially and all received in the time frame quoted. King-size pillows and liners - great. Fitted sheets and pillow... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Got good quality bedding and new pillows. I'm disabled and spend most of my time lying down on my bed. I've been using 3ft poster pillows + square king-size pillows for months and had little sleep. No... See more
Company replied
Super quick delivery and beautiful bedding. Finally a company who makes oversized pillowcases for my king sized box edge pillows. A good price for perfect quality. Thank you very much. 🤗
Company replied
We purchased a Jersey Cotton Fitted Sheet Small Single 2ft 6” x 6ft 3” White. Found it easy to order online and delivery was trouble free. Before fitting to mattress we washed it as recommended.... See more
Company replied
Company details
Written by the company
At The Linen Cupboard, we are dedicated to providing luxurious bed linen crafted with the finest materials and exceptional attention to detail. Our extensive range includes 100% pure linen bedding, Supima cotton sheets, and eucalyptus bed linen, all sourced from the best producers in Europe. We take pride in our eco-friendly practices, using organic cotton and sustainable materials to ensure a premium sleeping experience without compromising on environmental responsibility. Our pillows, duvets, and mattress toppers are handmade in the UK, featuring high-quality fillings, 100% cotton casings, and meticulous stitching for comfort and durability. With products designed to provide superior softness and breathability, we aim to enhance your sleep quality with each purchase. We believe in transparency and ethical sourcing, ensuring every product meets our high standards of quality and sustainability. Join our community of satisfied customers and experience the difference that premium, ethically-made bedding can make. Visit us at The Linen Cupboard to explore our collection and transform your bedroom into a haven of comfort and style.
The Linen Cupboard Customer Promise
Written by the company
- At The Linen Cupboard, we are dedicated to bringing you the finest, ethically sourced bed linen that transforms your sleep experience. Here’s our promise to you:
- At The Linen Cupboard, we commit to delivering the finest, ethically sourced bed linen. Our products are crafted from premium materials like pure linen, Supima cotton, and eucalyptus fibers, ensuring unmatched comfort and durability. We proudly handcraft all pillows, duvets, and mattress toppers in the UK, guaranteeing superior quality and craftsmanship. We prioritize ethical sourcing and sustainable practices, partnering with trusted European producers. Our focus is on providing exceptional comfort through breathable, temperature-regulating fabrics. Customer satisfaction is our top priority. Enjoy a seamless shopping experience with fast shipping and responsive customer service. Thank you for choosing The Linen Cupboard for your luxury bedding needs.
Contact info
Liley Lane, Upper Hopton, WF148EE, Mirfield, United Kingdom
- 01484716282
- mail@linencupboard.co.uk
- www.linencupboard.co.uk
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect weight duvet - especially during heatwave …
During the current heatwave we were looking for a light-weight duvet made of natural fibres. The Linen Cupboard 100% cotton 1.2 tog duvet is an absolutely perfect weight (whereas using just a sheet is too thin). We have always had excellent service from Linen Cupboard and all items have arrived promptly after ordering.
24 June 2026
Unprompted review
Reply from Linen Cupboard
Hi Gillian, Cotton Summer 1.2 Tog Duvets have proved extremely popular indeed. As you say it is just a tad more weight than a sheet for an optimum comfortable nights sleep. Thank you for very helpful comments.
Kind regards, Selena.
Oversized pillowcases
I’ve purchased the oversized jersey melange pillowcases twice now from Linen Cupboard. They are the perfect size for my pillows. The pillow isn’t all bunched up inside anymore which makes the pillow feel hard to lie on, like with previous standard ones. I had searched around for larger pillowcases on other websites but only could find king size which are definitely not the right size for a standard pillow. These oversized jersey melange pillowcases slip on perfectly and are so soft and excellent quality. I’m so happy I found Linen Cupboard. I will only be purchasing from them in future 😊
19 June 2026
Unprompted review
Reply from Linen Cupboard
Hi Marie, Pillows can be much plumper and fuller or 3 dimensional shaped so larger Oversized Pillowcases are a must. We are pleased you love the Almond colourway Jersey range. We look forward to serving you again in the future and thank you!
Kind regards, Selena.
Reply from Linen Cupboard
Hi Richard, Thank you so much for an excellent 5 star review. We look forward to serving you again in the future.
Kind regards, Selena.
A complete waste of £180
I knew I was in trouble as soon as the courier handed me my Luxury Giza Cotton double duvet cover and fitted sheet in a weightless parcel the size of a hardback book.
The cover closes with 5 buttonholes but only 4 buttons which are not concealed. So for £180 you look at a broken line of buttons or turn it over and wake up with a button stuck between your toes.
Didn't feel nice to sleep on so after 3 nights currently in the wash headed for the airing cupboard.
Selena, I tried to phone you but (during normal office hours) your phone went straight to email.
What kind of company does that?
20 June 2026
Unprompted review
Reply from Linen Cupboard
Hi there, Thank you for your review of the Egyptian Cotton Duvet Cover. It is unusual to hear that you have an issue with the button enclosures. Please can you call the main Linen Cupboard telephone number 01484 716282 so this can be rectified straight away. I think you may have called my mobile number whilst I have been on annual leave. I am sincerely sorry for any inconvenience and hopefully once we have rectified the issues you have you could perhaps review us further.
Kind regards, Selena.
Excellent service
Very pleased to find a source for fitted sheets in an unusual (continental) size. A slight hiccup caused by a stock problem was solved quickly and very satisfactory. Service was fast and quality of the sheets excellent. Happy to recommend.
19 June 2026
Unprompted review
Reply from Linen Cupboard
Hi Els, Thank you for an excellent review. We are pleased the resolution to the stock issue is very satisfactory. We appreciate your recommendation.
Kind regards, Selena.
Simply had just what I was after
Tremendous choice of products and all sizes - I decided to go all “Scandi” and opt for separate duvets for our super king sized bed and needed longer length - so pleased to find Linen Cupboard had exactly the right thing. They arrived promptly, beautifully presented in a linen zip up bag which doubles up now for storing them until the weather comes colder again. I had to contact customer service for one small detail - they were outstanding!
5 March 2026
Reply from Linen Cupboard
Hi Julia, Thank you for such an outstanding review. We are very pleased you have found us and we hope you enjoy your new scandi style bedlinen! We look forward to assisting you again in the future.
Kind regards, Selena.
Excellent Customer Service
Purchased the Pure Cotton Mattress Protector ( bought the same product several years ago and it is still wearing well, but I have just treated myself to a new bed so thought it would be nice to have new bedding). Very pleased with both the product and the first class personal customer service. I have already recommended the company to a friend who has also purchased bedding.
17 June 2026
Unprompted review
Reply from Linen Cupboard
Hi Liz, Thank you so much for spending the time to provide a lovely 5 star review and recommendation. You can't beat new bedlinen! We hope you continue to enjoy.
Kind regards, Selena.
The quality of the sheet pillowcases…
The quality of the sheet pillowcases and pillow protectors are first class. The fabric is so soft and feels cool in this hot weather.Very pleased with the service of the Linen Cupboard.
21 April 2026
Reply from Linen Cupboard
Hi June, Nice choice with the Cooling Thermotion Super king size Pillows. The options you have chosen are beautiful and soft and perfect for this heat wave! Thank you for taking the time to provide a helpful review.
Kind regards, Selena.
Reply from Linen Cupboard
Hi Tracy, Thank you for your custom over the last 6 years. We would love to assist you again in the future.
Kind regards, Selena.
Excellent quality
Excellent quality, quick despatch and friendly staff would highly recommend
20 April 2026
Reply from Linen Cupboard
Hi Barbara, Thank you so much for your helpful comments which is very much appreciated. Enjoy your new bedlinen.
Kind regards, Selena.
The delivery was great
The delivery was great , left links via email for me to follow regarding delivery, also the mattress protector was not like the other ones wasn’t crinkly and noisy padded one was really comfy to sleep on!!
16 June 2026
Unprompted review
Reply from Linen Cupboard
Hi Alastair, Thank you for reviewing the Mattress Protector you chose from us. It is good to know it is silent and comfortable to sleep on. I am pleased DPD have provided great trackable service too.
Kind regards, Selena.
Fantastic customer service
Fantastic customer service. I am very happy with the products and will certainly be using this company again.
16 April 2026
Reply from Linen Cupboard
Hi Susan, Thank you for a fantastic 5 star review. We are pleased to hear you are a happy customer and look forward to serving you again in the future.
Kind regards, Selena.
First class product and service
13 April 2026
Reply from Linen Cupboard
Hi Peter, Thank you for reviewing the 400 Thread Count Egyptian Cotton range. We are pleased to have provided first class service.
Kind regards, Selena.
Ordered bolster pillow case
Ordered bolster pillow case, good quality and turned up quickly.
13 April 2026
Reply from Linen Cupboard
Hi Mr Smith, Thank you so much for a 5 star review regarding our product and service.
Kind regards, Selena.
fabulous natural pillow cases
Very good customer service. a real person called me back, rare these days. She was very helpful and I ordered the Pillow cases.
the Eucalyptus pillow cases, look and feel like silk without the cruelty to life.
I'm very happy with the product and can sleep peacefully knowing they are eco friendly and animal cruelty free 😃
13 June 2026
Unprompted review
Reply from Linen Cupboard
Hi JL, Thank you for a fabulous review! We are real people at the Linen Cupboard and call all our customers back. It is great to hear you are very happy with our products and service.
Kind regards, Selena.
Great quality and service
Great quality and service - thank you for the advice about fit before the purchase - really great fitted sheets - snug fit as we wanted and as advised after washing. I would definitely recommend. Thanks so much for the advice. Speedy delivery.
13 June 2026
Unprompted review
Reply from Linen Cupboard
Hi Nicki, Quite often customers ask if they should buy bigger sheets than their mattress. We do make our products slightly generous in size to allow for the first washes so no need to buy bigger from us. Thank you for sharing a helpful experience.
Kind regards, Selena.
Great service and best of all gorgeous…
Great service and best of all gorgeous comfortable bedding and sheets too.
11 June 2026
Unprompted review
Reply from Linen Cupboard
Hi Jarvis, You are very welcome thank you! It is lovely to hear you are enjoying gorgeous comfortable bedlinen and you have received good service.
Kind regards, Selena.
Mattress enhancer is lovely soft and…
Mattress enhancer is lovely soft and comfy
5 June 2026
Unprompted review
Reply from Linen Cupboard
Hi Fiona, Thank you for reviewing the Finest British Wool Mattress Enhancer. It is great to hear it is lovely and soft and comfortable.
Kind regards, Selena.
More than happy with material & fitting…
More than happy with material & fitting perfect thankyou 😊
13 April 2026
Reply from Linen Cupboard
Hi Judy & Terry, We do receive excellent feedback regarding the Ultra Home Wash Duvet range, particularly for it's softness and quietness. We are pleased you love it thank you!
Kind regards, Selena.
Extremely impressed
I just bought the king size duvet protector and it’s superior in every way to any I’ve had before! Expensive yes (at least for me) but worth every penny. It’s quality. The 200 thread count cotton is so well constructed. Definitely recommend this company and this product!
12 June 2026
Unprompted review
Reply from Linen Cupboard
Hi Elise, Thank you for reviewing the 100% Cotton Duvet Protector. These do feel super soft and lightweight. You could even use this as a Summer Duvet Cover when it is really hot. Thank you for an impressive 5 stars.
Kind regards, Selena.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.