Lily's engineer, Richard spent the day with us setting up our new phones. He was very friendly attentive, and helped with any initial issues we were having. He went above and beyond to make sure we we... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Aidan and Ollie have been amazing, from the very first point of communication, throughout the journey and install, to the very end. They been nothing but professional, helpful and punctual. There... See more
Company replied
Beijhon, the Lily engineer, was very pleasant to work with. He kept me informed about what was happening during the install. We had some issues with the previous provider, and he kept very calm... See more
Company replied
Andy and Cobi couldnt have been more helpful in the past few weeks supporting me getting back operational with certain aspects that were causing me access issues. Cannot fault them one bit. Excellent... See more
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Company details
- Conference Calling Service
- also in
- Cloud Computing Service
- Cloud Storage Service
- Computer Security Service
- Telecommunications Service Provider
- Video Conferencing Service
Written by the company
Remove the hassle from your business services! At Lily, we provide innovative and cost-effective solutions to SME’s. Our focus is to do everything we can to develop your business by: • Improving your operations • Creating efficiencies • Increasing revenue • And saving you money! Our approach is to get to know your business, the solutions you are using and your current needs and requirements. Equipped with this wealth of knowledge we can be confident you will be delighted with our chosen solution. We have a huge eco-system of products and services meaning you can have all your solutions under one roof, making it simple to manage and cost effective. Our portfolio includes cloud, on-premise systems, connectivity, IT, mobile, energy and merchant services! As part of our service you receive a dedicated Account Manager who actually cares about your business and will be able to provide you with advice when required.
Remove the hassle from your business services!
Written by the company
- At Lily, we provide innovative and cost-effective solutions to SME’s.
Contact info
Global Avenue, Millshaw Business Park, LS11 8PR, Leeds, United Kingdom
- 0343 507 1111
- marketing@lilycomms.co.uk
- www.lilycomms.co.uk
4.9
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Ash always provides a great service
Ash always provides a great service, he's quick to respond always helpful and super polite
30 March 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi Sarah,
Thank you for taking the time to leave us a 5-star review and your comments regarding Ash!
We will make sure to pass along your appreciation to him.
Lily
Setting up a laptop
I need to set up a laptop, and Jacob is very patient and helpful along the way, and gets my laptop sets up in no time!
31 March 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi Enoch,
Many thanks for your review. Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service.
Thanks again and take care,
Lily
Mobile Phones
We have recently moved our mobile phone contracts over to Lily. Matthew Hawkins has been our point of contact and from start to finish he has been very helpful, informative and patient. I would have no hesitation in recommending them.
31 March 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hello Jen,
Thank you for your wonderful review! We're thrilled you received excellent service during your mobile installation. Please reach out if you need any further assistance, and thanks again for choosing Lily!
We recently had a visit from Lily Comms…
We recently had a visit from Lily Comms to upgrade our routers. Beijhon was professional and efficient throughout the process. He got everything sorted quickly and we honestly couldn't fault his work at all. Thank you Beijhon!
18 March 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hello!
Thank you for taking the time to leave us a 5-star review and your comments regarding Beijhon!
Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service.
Thanks again and take care,
Lily
Chris is extremely helpful
Chris is extremely helpful, polite and knowledgeable.
26 March 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi Georgina,
Thank you for taking the time to leave us a 5-star review and your comments regarding Chris!
We will make sure to pass along your appreciation to him.
Lily
Beijhon Lily phone engineer.
Beijhon, the Lily engineer, was very pleasant to work with.
He kept me informed about what was happening during the install. We had some issues with the previous provider, and he kept very calm and kept working out how to resolve the issue.
He was presentable and on time. After finishing the work, he asked if I had anything else I needed to run through.
would have no hesitation in recommending Beijing for your phone installation along with the provider Lily.
Well done, everyone great job.
27 March 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hello,
Thank you for your wonderful review!
We're thrilled you received excellent service during your installation. Please reach out if you need any further assistance, and thanks again for choosing Lily!
We will make sure to pass along your appreciation to Beijhon!
Lily
Adian was very helpful and had great…
Adian was very helpful and had great customer care
27 March 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hello,
Thank you for taking the time to leave us a 5-star review and your comments regarding Aiden!
Lily
Responsive Team
The team are always responsive when we contact them, as well as being professional.
26 March 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi Dee,
We're delighted to hear you're pleased with the service provided by Lily!
Thanks for leaving your review,
Lily
Brooke is always brilliant at…
Brooke is always brilliant at responding to emails and actioning requests. A great member of the team and I always feel I'm in safe hands when my requests are assigned to them.
23 March 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi Another Mother,
Many thanks for your review. Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service!
Thanks again and take care,
Lily
Outstanding Service
Richard came out to aid our business with a very complicated cross-pollution issue, where our PCs were receiving phone addresses. Despite the huge amount of cables to sort through, Richard quickly identified the root cause of the problem, and the issue is now resolved. The service was outstanding, professional and much appreciated.
26 March 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi Nathan,
Thank you for your feedback! We appreciate your positive comments about Richard. Your 5-star rating is greatly appreciated. We will make sure to pass along your appreciation to him!
Thanks again and take care,
Lily
Had new systems fitted and with all…
Had new systems fitted and with all systems it needed playing with. Spoke to Brooke Reynolds late on the evening and he called me back at 9am when they was all back in and within 30 minutes the system was re configured and working perfect.
Top service from a top company. As with everything you get what you pay for.
26 March 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi TH Developments,
Thank you for your feedback! We appreciate your positive comments about Brooke. Your 5-star rating is greatly appreciated. We will make sure to pass along your appreciation to him!
Thanks again and take care,
Lily
Excellent support
As usual Lilly Comms support is excellent
They dont let go of a problem, they persist until it is resolved, keeping us in contact and updated throughout
Thanks Benny, excellent support and customer service
25 March 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi Tom,
We appreciate your positive comments about Benny. Your 5-star rating is greatly appreciated. We will make sure to pass along your appreciation to him!
Thanks again and take care,
Lily
Richard has been very helpful
Richard has been very helpful. Outstanding performance. Always on hand to help
24 March 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi Sara,
Thank you for taking the time to leave us a 5-star review and your comments regarding Richard.
Lily
Benny was exceptionally helpful
Benny was exceptionally helpful and knowledgeable and able to diagnose and bring our phone system back online without fuss or delay. Excellent service.
24 March 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi Darren,
We're delighted to hear you're pleased with the service provided by Benny!
We will make sure to pass along your appreciation to him.
Thanks for leaving your review,
Lily
SIM only bussiness plans
I set up a SIM only plan for some of our employees. The customer service and response time from Lily was fantastic. Sam Baxter was very knowledgeable and found us some great deals, she also tailored the plans to each individual requirements. Matthew Hawkins was responsible for the delivery of the SIMS and porting everything across. The process was seamless and he was very efficient. It's been a pleasure dealing with Lily.
16 March 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi Marie,
Many thanks for your review. Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service. We will make sure to pass along your appreciation to Sam and Matthew.
Thanks again and take care,
Lily
Excellent Service Provided by Alex Webb
Alex Webb has sorted our issues in a professional and fast manner. Thank you Alex Webb
23 March 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi Admin Interland,
We're delighted to hear you're pleased with the service provided by Alex Webb!
We will make sure to pass along your appreciation to him.
Thanks for leaving your review,
Lily
Deja helped us with the issues that we…
Deja helped us with the issues that we were having in a professional and concise manner. From taking the initial enquiry to following through with phone calls to further discuss the issue. We had a long term issue resolved in a matter of hours with the help of Deja and Lilly Comms
20 March 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi Bernie,
We're delighted to hear you're pleased with the service provided by Deja. Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service.
Thanks again and take care,
Lily
Jack from technical support was a great…
Jack from technical support was a great help and got our phone lines back up and running super quickly!
19 March 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi Kim,
Many thanks for your review. Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service.
Thanks again and take care,
Lily
Excellent service from Matthew setting…
Excellent service from Matthew setting up new sims and porting numbers
17 March 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi Neil,
Thank you for taking the time to leave us a 5-star review and your comments regarding Matthew.
Lily
Aidan understood the issue and resolved…
Aidan understood the issue and resolved it immediately
18 March 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi Kanaga,
We're delighted to hear you're pleased with the service provided by Aidan.
Thanks for leaving your review,
Lily
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