Lily's engineer, Richard spent the day with us setting up our new phones. He was very friendly attentive, and helped with any initial issues we were having. He went above and beyond to make sure we we... See more
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Remove the hassle from your business services! At Lily, we provide innovative and cost-effective solutions to SME’s. Our focus is to do everything we can to develop your business by: • Improving your operations • Creating efficiencies • Increasing revenue • And saving you money! Our approach is to get to know your business, the solutions you are using and your current needs and requirements. Equipped with this wealth of knowledge we can be confident you will be delighted with our chosen solution. We have a huge eco-system of products and services meaning you can have all your solutions under one roof, making it simple to manage and cost effective. Our portfolio includes cloud, on-premise systems, connectivity, IT, mobile, energy and merchant services! As part of our service you receive a dedicated Account Manager who actually cares about your business and will be able to provide you with advice when required.
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Global Avenue, Millshaw Business Park, LS11 8PR, Leeds, United Kingdom
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Chris quickly reviewed my Windows settings, then moved on to thoroughly checking my desktop IT equipment set up, getting me to explain the dock and cable connections. He was able to troubleshoot the issue very quickly once he knew exactly what devices were connected to one another. He fixed the problem, explained what the root cause was and how to prevent it from recurring. Going the extra mile, he showed me how to change my notification sounds and find available WAV files should I want to use them. He also checked my audio settings and ensured that my Bluetooth headset still worked ok after making the changes. His manner was positive, friendly and courteous throughout the call.

Reply from Lily Comms - Business Communications and IT Solutions
Oliver visited our school this morning and installed all our new telephones. He did a fantastic job and was very helpful in answering any questions. Many thanks!

Reply from Lily Comms - Business Communications and IT Solutions
Although losing our internet connection was not great the service Lily provided to get us back up and running again was. Our customer support, Benny, went to great lengths to resolve the problem and dealt with the issue most effectively.

Reply from Lily Comms - Business Communications and IT Solutions
Richard was amazing and very helpful to set up our new headsets. Making things so much smoother and efficient. Very professional.

Reply from Lily Comms - Business Communications and IT Solutions

Reply from Lily Comms - Business Communications and IT Solutions
Aidan was very helpful in getting our office back up and running again. Troubleshooted a few problems and was friendly and approachable throughout the process. Thanks for your help Aidan.

Reply from Lily Comms - Business Communications and IT Solutions
Contacted Lily and Patricei was very helpful. He was able to sort a corrupted file and had me back up and running with 10mins

Reply from Lily Comms - Business Communications and IT Solutions
Excellent customer service. Very friendly and knowledgeable.
@ade

Reply from Lily Comms - Business Communications and IT Solutions
Ricardo Correa was the technician that fixed a corrupt file on my system that was stopping me accessing any of the apps on my laptop that I need to do my job. He worked as quickly as he could and solved the problem. Thank you :)

Reply from Lily Comms - Business Communications and IT Solutions
We are very pleased with the service from Lili Comms. Whenever we have an issue with our internet, Lily is always there to help and resolve the problem quickly and professionally.
Benny is also a genuinely helpful and very pleasant person to deal with. We are very satisfied with the service and would highly recommend Lili Comms to anyone looking for a reliable and professional internet service.

Reply from Lily Comms - Business Communications and IT Solutions
They have been great people and professional at all times. Would recommend

Reply from Lily Comms - Business Communications and IT Solutions
Chris immediately realised our issue, resolved it quickly and efficiently within a minimum amount of time

Reply from Lily Comms - Business Communications and IT Solutions
Richard visited our business today to install our new phone lines, he was very helpful and knowledgeable and incredibly efficient.

Reply from Lily Comms - Business Communications and IT Solutions

Reply from Lily Comms - Business Communications and IT Solutions
Richard was very friendly, professional and extremely helpful, has gone through and explained everything thoroughly and made it easy to understand

Reply from Lily Comms - Business Communications and IT Solutions
Richard was very professional and polite whilst resolving the issue with the phones.

Reply from Lily Comms - Business Communications and IT Solutions
Aidan Lee came and installed some extra bits for our garage to get wifi throughout the workshops, his overall job was fantastic and you would never had known we have had work done, happy to talk through bits and make sure we knew what we needed to know, a credit to the company and would happily use again
Thank you Aidan

Reply from Lily Comms - Business Communications and IT Solutions
Richard spent the afternoon training me on the new phone system. Super knowledgeable and was able to answer all my questions. This was after spending the morning at one of our other local sites installing hardware which was also completed to a high standard.
Would recommend.

Reply from Lily Comms - Business Communications and IT Solutions
Richard helped massively with sorting out the WiFi thank you
Hopscotch

Reply from Lily Comms - Business Communications and IT Solutions
Brilliant new phone system setup by Lily Comms DTS Engineer, Oliver Jenkins. He was thorough with his work and explained how to use the new system. He was patient, and I didn’t feel silly asking him questions about the new setup. Thanks again.

Reply from Lily Comms - Business Communications and IT Solutions
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