Emily was very helpful and listened when I said not to keep calling and I would make contact when I was ready. We were receiving in excess of 10 calls per day during our renewal period with some nast... See more
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One of your consultant DivyaBhatt gave good advice offer me good rates. If I am not understand anything she explain me nice clam & politely .even during my process contract I phone so many time... See more
Company replied
I had this chap called Kevin chasing me for my business for electricity he managed to sell me a contract for more than my renewal.He gave me renewal rates but didn’t mention that the supplier applie... See more
Emma Ford and her Manager Robin Smith were both very helpful, and explained everthing clearly when I was struggling to understand some of the quotes. Emma obtained several quotes for me to review,... See more
Company replied
Company details
Written by the company
At Lightinglives Consultants, We pride ourselves on being able to provide practical, cost effective advice to business owners, looking to reduce the cost of their energy. We have a team of energy specialists, who have years of experience in the energy market, So whether you are a small, medium enterprise or a large cooperation, we will save your time and do the research for you in order to get the best energy deal.
Contact info
PB.403 ,Pill Box,115 Coventry Road,London, E2 6GB, London, United Kingdom
- 02038131563
- Info@lightinglivesconsultants.co.uk
- www.lightinglivesconsultants.co.uk
4.6
Excellent
100 reviews
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Hasn’t replied to negative reviews
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JACK WINSON is great to deal with
JACK WINSON is great to deal with - helpful and with reasonably priced utilities.
Gas and electricity renewed through LL consultants, this year with no problems at all!
12 December 2024
Reply from Lightinglives Consultants
Thank you for your fantastic review! We’re so pleased we could assist you in finding the right energy deal. We truly appreciate your support and look forward to helping you again in the future!😊
Attention to detail and Extraordinary Service
Attention to detail and extraordinary service. Take an extra mile exceeding our expectations.
12 December 2024
rachel at lighting lives consultants review
The service was helpful informative and friendly.
Process clearly explained.
Very happy with the service provided.
Rachel was very good to deal with
9 December 2024
Reply from Lightinglives Consultants
We appreciate your kind words! It was a pleasure helping you with your energy needs. If you ever need assistance again, we’re here for you!😊
I am happy
Very happy, good price and useful information follow up service and an interest that all is OK. I highly recommend this company and Alex Martin in particular.
9 December 2024
Frank handled my electricity account…
Frank handled my electricity account very professionally and made the process of price evaluation easy to understand. Not pushy in any way and very pleasant to deal with.
Highly recommended
5 December 2024
Reply from Lightinglives Consultants
Thank you so much for your kind words and for taking the time to share your experience with us!😊
One of your consultant DivyaBhatt gave…
One of your consultant DivyaBhatt gave good advice offer me good rates.
If I am not understand anything she explain me nice clam & politely .even during my process contract I phone so many time but Divya always replied me nicely .I appreciate her
Thanks
16 September 2024
Unprompted review
Reply from Lightinglives Consultants
We’re thrilled to hear that we were able to secure you a great energy deal and make the process hassle-free.
Jack was great who i dealt with easy…
Jack was great who i dealt with easy and efficient
19 November 2024
Contract sent for signature not in line with quotation
I have recently been reviewing my water contract with your consultant Garry. He sent me a quotation. After further discussions I agreed to proceed. Garry then sent the contract for signature, which was nothing like the quotation he had sent. The quotation only included wholesale charges and not retail fees, despite my being assured on the telephone that there were no further charges. The quotation showed annual savings of £190 and the contract showed savings of 43p! The quotation stated that if I agree a fixed term contract I will be safe from all price increases. The contract indicated that wholesale prices (90% of the total) were subject to annual increases. I am so grateful that I insisted on seeing the contract in writing before signing up to anything so I could identify these issues - Garry had wanted me to enter a verbal contract over the telephone and I would advise others not to do this for a contract with a new supplier.
29 October 2024
Unprompted review
Reply from Lightinglives Consultants
Hi Chris
We are extremely sorry about the services which you have received, we will investigate the matter and get back to you.
Kind Regards
Customer Relationship Team
We really closed a great contract and…
We really closed a great contract and we are really thankful to Divya for her efforts in getting us into a great contract.
24 October 2024
Priya patiently explained everything…
Priya patiently explained everything to me about gas and electricity rate
I am so happy with service Priya provided
Thank you
18 October 2024
Unprompted review
Made it easy!
Kevin Johnson patiently explained everything to me and got our charity an excellent rate for our electricity. Trustees were very happy!
20 October 2024
Unprompted review
JACK WINSON have organised our renewal
JACK WINSON have organised our renewal, we were able to obtain the best rates. Many thanks for your help.
I recommend this business. thank you
1 October 2024
Excellent Service
We have renewed both gas and electric contacts. We got excellent service from Priya. She was very efficient and diligently followed up transfer of contracts properly.
Thank you Priya.
11 September 2024
Reply from Lightinglives Consultants
Thank you for this wonderful review 😊
Exceptional service for my energy switch
My energy switch was handled by Robin and the service received was exceptional. He handled the case, found the best deal, responded to all my questions and calls without fail. I would certainly use them again and would specifically ask to deal with Robin. 5 star. Thank you
13 August 2024
Reply from Lightinglives Consultants
Hi
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!
Regards
Customer Relation Team
Reply from Lightinglives Consultants
Thank you for your feedback and it’s been a pleasure to serve you😊
Reply from Lightinglives Consultants
Hi Mr Mahmood
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!
Regards
Customer Relation Team
Very friendly consultants
Very friendly consultants, great customer service, giving solutions as soon as possible.company is doing great job.
10 July 2024
Unprompted review
Reply from Lightinglives Consultants
Hi
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!
Regards
Customer Relation Team
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