Lifeway Mobility Reviews 3,318

John the service tech was prompt, courteous, friendly, knowledgeable, and professional. The service call fixed my issue with the stairlift and in a timely manner. Thank you Lifewaymobility.

We are so happy with our new chairlife, installed by Lifeway Mobility. I did my homework on this product and contacted Lifeway for measurement, selection, and installation. They did a quick and perfect job and I feel so much more secure knowing that my chairlift will be there for me as aging takes its toll.

Great communication in the order process. Friendly and knowledgeable installation and instructions.

The install crew was awesome. Our original installer called off, so the training class came out and did the Installation. It was a rainy, cold day and the installers took precautions to protect carpet and tile
The installation process was clean and the crew cleaned up afterwards.

Highly recommend!

Anthony was a pleasure! He helped us through smoothly to make sure my mom could set up her payment plan!

The technicians were on-time, diligent in getting the work done, and responsibly kept the work area clean.

The project manager kept me informed and the project moving.

Dan and Antwan arrive on stated time. We’re very polite. Worked efficiently and cleaned up after them selves. Made the necessary adjustments without any complaints. Both gentlemen were very easy to talk with. They treated me with dignity and respect. Your company came highly recommended by the physical therapy department at Abbott Hospital and I can see why. I was treated with respect by everyone that I came in contact with. It shows that this is a company that respects it’s employees.

From Nathaniel taking my first call to Anthony Russo reviewing my photos-I had a quote to review in 24 hours. Melissa got me set up with installation less than week. I really appreciate the attention & effort from all 3 team members of the Sterling VA location!! Thank you very much!

Lifeway Mobility has been fantastic throughout my recent health issues. they are always helpful and on time...their products are top of the line and their staff are always helpful, courteous and professional! wonderful service at a trying time....

This is a great company to work with. We rented the stair lift for six months after a family member’s surgery. It was invaluable, and I like the fact that we can rent it rather than get it permanently. The company comes when they say they were scheduled and if they are late, they call. The people who work for them are very pleasant and professional. Would definitely use them again if we needed them again, would give them more stars if I could.

Haley and Justin were great on the sales presentation and installation. Answered all our questions. Very professional.

Friendly, professional service

Very knowledgeable and professional staff. They were both curious and polite. Also there was no big push to oversell. Anthony was excellent and very responsive and Tracy got me everything I needed.

The serviceman was excellent and did what he was told and brought the parts the other serviceman told him to bring. The problem was the first serviceman ordered the wrong part, so they have come back a third time to put in the right part.

I want to recognize the outstanding customer service I received from Kyle Lacey. His professionalism, and willingness to go the extra mile truly made a difference. Thank you for providing such excellent Service.

Dan did a great job, was very nice and helpful.

Terry was Professional and did a Great Job!

Taylor, our tech. Found the problem right away and fixed it. She adjusted rollers/wheels and greased whatever was needed. The stair lift now sounds like new. Great job

We bought a custom Bruno chairlift from Lifeway for my elderly parents. Glenn and team were helpful all through the sales cycle answering questions and I even took my mother out to their Shrewsbury office to take a ride on a demo. That gave her the confidence that she could use it and wouldn't be nervous with the motion while she rode it. On the day of the installation, Jesse and Gerisson showed up on time a couple of days after the blizzard of '26. They figured out parking the truck and brought it all into house. The install went as planned working clearly and quietly. They were very polite and patient giving my wife and mother detailed instructions on how to use the lift. They helped my mother get on it and had her ride it all the way up and down 14 stairs. They also explained to my mother's physical therapist how to use it. We learned about Lifeway Mobility from a friend of ours who used them for their father's chairlift. I will be sure to pass it on and recommend them to any family/friends who ask going forward!

Steve came out the day after a huge snowstorm to discuss a plan to place a wheelchair ramp on our property. He came up with a great plan so it didn't cover a lot of the yard. After sending in a deposit we were given an installation date 5 days later! Brian and Jesse worked tirelessly in the subfreezing weather all day to install the ramp. Michael in facility ops contacted me after installation when I voiced a concern and offered to move the ramp even though it wasn't their fault. This is a great company I would highly recommend and the price was about half of the quote Amramp company quoted us.