Please do not trust the Life Pharmacy online app at all. I checked a medication online, drove all the way from Jumeirah for half an hour, only to be told at the pharmacy that the medication was not av... See more
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See what reviewers are saying
After payment, the delivery was scheduled for 7 PM; however, after much follow-up, the insulin—which should have been injected at 8 PM—was finally delivered to us at 11 PM, and it was warm. I was give... See more
I visited the store in life nesto rak and ordered mineral water after seeing the offer mentioned in their promotional booklet. However, when I tried to get the offer, the staff refused to provide it... See more
I am tired of calling the toll free number for customer service which apparently they claim that they are available 24 hours unfortunately after several attempts to get someone to pick up the p... See more
Company details
Written by the company
At LifePharmacy, we aim to deliver outstanding quality healthcare products at competitive prices . We provide a complete healthcare solution with online doctors, NHS and private prescriptions and traditional pharmacy products such as fragrances, over-the-counter medicines, vitamins, healthcare electronics and much more. Everything comes with personal service that you can expect from a excellent local pharmacy. Feel free to read excellent reviews on Trustpilot and give us a try.
Contact info
The Hub, 123 Star Lane, E16 4PZ, London
- 442075118292
- customercare@lifepharmacy.co.uk
- www.lifepharmacy.co.uk
1.5
Bad
464 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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good price,fast delivery
21 July 2020
Unprompted review
First class from ordering to delivery…
First class from ordering to delivery was absolutely no hassle,would highly recommend.
20 July 2020
Unprompted review
Great product and on time delivery
20 July 2020
Unprompted review
Arrived on time as described
Arrived on time as described, works great so I am a happy customer.
18 July 2020
Unprompted review
Easy & Speedy
Speedy, helpful & good VfM. A great alternative to queuing at a Chemists!
15 July 2020
Unprompted review
Always fast and efficient
13 July 2020
Unprompted review
Really simple transaction
Really simple transaction. Fast delivery from an exellent company
13 July 2020
Unprompted review
Always very efficient
Always very efficient. Great service. Postage is always on time. Could not recommend more highly. Have been an absolute god send throughout shielding. Thank you.
12 July 2020
Unprompted review
Very happy with my purchase
Very happy with my purchase, very quick delivery
9 July 2020
Unprompted review
Addendum to my previous Review
Further to my previous TrustPilot review for Life Pharmacy, I have spoken with them who indicated the source of the advertised product detail and indicate they will update accordingly.
They were lovely, offerring to give me a full refund - though given I am unable to find any FFP2 masks for public procurement, I am happy to keep the KN95s :)
Unfortunately I wasn't logged in when I authored my previous review, so TrustPilot won't let me simply edit it - instead I'll let this review score average my previous post!
6 July 2020
Unprompted review
Reply from LifePharmacy Online
Dear Customer,
Thank you for ordering from LifePharmacy Online.
We're pleased to hear that we have resolved your matter and cleared any issues.
We have also updated the product information for this product in order to avoid any future misunderstanding.
If you need to remove your previous review, please use the following link: https://support.trustpilot.com/hc/en-us/articles/201839063-Edit-or-delete-your-review
Kind Regards
Surely you cannot advertise KN95 as FFP2?
I purchased Face Masks listed as KN95 and FFP2 ("Perfect ... for .. COVID"). What I received (which matches the product imagery on LP's website) is only labelled KN95 and "Not for Medical Use". Understanding that KN95 and FFP2 are the same manufacturing process, but KN95 does not undergo rigorous testing regulations required outside of Asia, the "Not for Medical Use" labelling makes sense. So how can Life Pharmacy label these as FFP2 and state "for COVID" when the manufacturer hasn't undergone the required process and do not attempt to assert such on their package? There's no indication on Life Pharmacy that they are not for medical use.
TBH: I wasn't even sure whether I would get my order. I received an error during payment, and no order confirmation email. I emailed them about it, sending some screenshots. But they didn't bother acknowledging me :(
6 July 2020
Unprompted review
Reply from LifePharmacy Online
Dear Customer,
Thank you for ordering from LifePharmacy Online.
From our conversation over the phone, we hope that we have solved your matter. We have also updated the product information for this product in order to avoid any future misunderstanding.
If you need to re-edit this review, please use the following link: https://support.trustpilot.com/hc/en-us/articles/201839063-Edit-or-delete-your-review
Kind Regards
Well packaged.
My purchase came promptly in a box extremely well lined with bubble wrap.
1 July 2020
Unprompted review
Not much to say other than very good
Not much to say other than prompt attention, quick delivery and competitive price equals Highly recommended
30 June 2020
Unprompted review
Excellent service
29 June 2020
Unprompted review
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