Please do not trust the Life Pharmacy online app at all. I checked a medication online, drove all the way from Jumeirah for half an hour, only to be told at the pharmacy that the medication was not av... See more
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See what reviewers are saying
After payment, the delivery was scheduled for 7 PM; however, after much follow-up, the insulin—which should have been injected at 8 PM—was finally delivered to us at 11 PM, and it was warm. I was give... See more
I visited the store in life nesto rak and ordered mineral water after seeing the offer mentioned in their promotional booklet. However, when I tried to get the offer, the staff refused to provide it... See more
I am tired of calling the toll free number for customer service which apparently they claim that they are available 24 hours unfortunately after several attempts to get someone to pick up the p... See more
Company details
Written by the company
At LifePharmacy, we aim to deliver outstanding quality healthcare products at competitive prices . We provide a complete healthcare solution with online doctors, NHS and private prescriptions and traditional pharmacy products such as fragrances, over-the-counter medicines, vitamins, healthcare electronics and much more. Everything comes with personal service that you can expect from a excellent local pharmacy. Feel free to read excellent reviews on Trustpilot and give us a try.
Contact info
The Hub, 123 Star Lane, E16 4PZ, London
- 442075118292
- customercare@lifepharmacy.co.uk
- www.lifepharmacy.co.uk
1.5
Bad
464 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No complaints so 5 stars
5 May 2020
Unprompted review
Fabulous service
4 May 2020
Unprompted review
Easy website to navigate
Easy website to navigate, fast delivery, items in stock.
25 April 2020
Unprompted review
quick turnaround
20 April 2020
Unprompted review
Swift delivery under present…
Swift delivery under present circumstances. Just what I ordered and good price.
19 April 2020
Unprompted review
Arrived swiftly
16 April 2020
Unprompted review
Great customer service
I had an issue with an order I have placed, which turned out to be due to a technical problem. It took a while to get it resolved, as I was just waiting to get the order unaware there was an issue, and the company also was unaware the order hadn't gone through (even though the money had been taken from my account). After I was finally able to reach them they have delivered it on the same day. Very happy with their customer service on my first experience buying from this website. They reached out to me and delivered promptly.
16 April 2020
Unprompted review
Fast delivery and appropriate advice…
Fast delivery and appropriate advice given in the confirmation email. Very professional.
15 April 2020
Unprompted review
Delayed in transit, no tracking info to check
Goods were apparently despatched very quickly but were received later than expected over a week) presumably due to Easter post. Unfortunately I did not receive any email indicating they had been despatched, and thus was not able to track the package. However, the goods have arrived today, and are as ordered.
14 April 2020
Unprompted review
Reply from LifePharmacy Online
Dear Ms Lyndsey Wright,
Thank you for ordering from LifePharmacy Online.
Your order was dispatched on Tuesday 07 April 2020 via Royal Mail. We can only assume that your order has been delayed because of the Easter Bank Holiday Weekend and COVID-19 Pandemic which has disrupted many services including deliveries by Royal Mail.
Please allow extra 1-2 days for your order to arrive.
We hope that you receive your order shortly and once received; we hope that you understand the reason for the slight delay and give us a positive feedback.
Kind Regards
Hamid Elmi
Customer Service Team
Everything went well
everything went well, even the fact that the products had to be sent to Belgium and it was rather fast... but i couldn't order for as much boxes as I wanted, the stock was limited.
14 April 2020
Unprompted review
Fantastic caring service!!
11 April 2020
Unprompted review
Quick delivery
10 April 2020
Unprompted review
Great service.
10 April 2020
Unprompted review
Easy and fast
7 April 2020
Unprompted review
Excellent service considering…
Excellent service considering everything that’s going on
7 April 2020
Unprompted review
Fast service
7 April 2020
Unprompted review
Very efficient service and rapid…
Very efficient service and rapid dispatch
6 April 2020
Unprompted review
Excellent service with quick delivery
6 April 2020
Unprompted review
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