Lewins Jewellers Reviews 

366
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the warm, friendly family-run nature of the business and the truly exceptional staff members. People note that the team is extremely knowledgeable, patient, and always ready to assist visitors without any sales pressure. Consumers frequently mention the high quality of products, beautiful selections, and very fair pricing when buying or selling items. Shoppers also appreciate the meticulous repair services, stating that treasured personal pieces are restored with great care and expertise. Visitors always feel welcome and completely confident in the reliable, trustworthy service provided by the local team.

What people talk about most

Staff

Reviewers express immense satisfaction regarding the staff, frequently highlighting their helpfulness,... See more

Service

Users describe positive interactions with service, highlighting an honest, friendly, and highly professional... See more

Product

Customers consistently note positive experiences with product, sharing their satisfaction with the fantastic... See more

Price

People report positive experiences with price, frequently highlighting very competitive rates and fair market... See more

Quality

Consumers express deep satisfaction with the outstanding quality of both the jewellery and the repair... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderful experience very friendly honest and helpful, wouldn’t hesitate to totally recommend whether your buying or selling . I have brought from here a few years ago and really pleased with all my... See more

Rated 5 out of 5 stars

Absolutely wonderful service received by Mehmet at Lewins. I had 3 pieces of jewellery repaired and cannot fault the service. Mehmet is such a credit to his profession and family, always polite and kn... See more

Rated 5 out of 5 stars

I found it hard to find a business where I could sell my gold & feel assured that I would not be taken advantage of or be ripped off. Thankfully I came across this warm & honest family business.... See more

Rated 5 out of 5 stars

I have been in and out the lewins jewellers shop since I was kid I still go there now to this day to get most of my old school jeweller they sell They are fair and honest working family business... See more


Company details

  1. Jeweler
  2. Jewelry Repair Service
  3. Jewelry Store

Written by the company

Lewins Jewellers is an independent family-run jewellers, established since 1934, based in the heart of Sutton. With a rich heritage in fine jewellery, timepieces and vintage treasures. Our customers come to us for our variety of quality designs, and trust us to find the perfect piece for them. We offer an extensive range of services: jewellery repairs, jewellery design and re-modelling, watch batteries and services, jewellery valuations for insurance and probate.


Contact info

5.0

Excellent

TrustScore 5 out of 5

366 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(366)

124 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ve been using Lewins to sell my…

I’ve been using Lewins to sell my jewellery on and off for years. I wouldn’t go anywhere else. The people are so friendly and professional. Mehmet makes selling your jewellery a pleasure, so easy. They give you the best price too. Would highly recommend

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful experience very friendly…

Wonderful experience very friendly honest and helpful, wouldn’t hesitate to totally recommend whether your buying or selling . I have brought from here a few years ago and really pleased with all my purchases. recently sold gold items here and refreshing open, honest and non pressured process. The whole family are a pleasure to meet.

11 August 2026
Unprompted review
Rated 5 out of 5 stars

Hi Mehmet,

Hi Mehmet,
Just wanted to say a big thank you to you all there for sorting me out for my new eternity ring!
Which is a perfect fit and I love it.
You’re always so helpful and very kind people.
Take care
Best wishes
Janet Harding

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Selling Gold

Very pleased with the offer and the prompt payment for the goods! The staff were very professional and knowledgeable. Would definitetly use the shop again and can highly recommend.

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Honest, friendly and professional service

I recently went to Lewins to have my engagement ring repaired. My ring now looks as good as when I first bought it! Thank you, Mehmet, for your advise on what repairs were sensible to make on my ring. I would highly recommend them for their honest, friendly and professional service.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

I visited this store recently looking…

I visited this store recently looking for a wide wedding band. I found all the staff to be very helpful, knowledgeable and happy to spend time to help find something you like. I did find what I was looking for, and very pleased with my purchase, and a very reasonable price.
They have a fantastic selection of pre-owned jewellery and I think there’s something for everyone.
Next time you’re in Sutton, go by and have a look, it’s a great place to find something special.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful family jewellers

Wonderful family jewellers. Couldn't have been more accommodating, knowledgeable and kind. Nothing was too much trouble... two beautiful rings both perfectly sized for me too! Thank you... I will be back!

17 June 2026
Unprompted review

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