Have used LetsGo2 for a number of years. 2 days before they went into liquidation they took all of my money for a 2 week wedding anniversary holiday to Dubai and the Maldives and did not pass on that... See more
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We had used Letsgo2 three times to Dubai (including this holiday). Before now they were excellent, but half way through this holiday we got a call from reception, saying that Letsgo2 had not paid for... See more
Have gone through letsgo2 for our last two holidays to Ras al Khaimah. On each occasion adviser has been helpful and patient when giving and obtaining necessary details. Both hotels lived up to their... See more
Used to be cheap - now gone expensive. I used to use these as my preferred holiday supplier however they appear to now be extortionate in comparison to the new Dubai holiday sites. I even managed... See more
Company details
Written by the company
letsgo2 is part of the larger Ickenham Travel Group. This was founded by our current CEO, Peter, almost 50 years ago. It all started with one traditional travel agency on Ickenham high street. By 2005, letsgo2.com was launched and we transitioned from bricks-and-mortar to a solely online shopfront. The website is supported by a team of well-travelled experts (half of whom have been working here for at least 10 years) who are always at the end of the phone to answer your questions and offer advice. Over time, we've built relationships directly with airline and accommodation partners to obtain exclusive discounts, free room upgrades, and a whole heap of extras. You’ll find our pricing very competitive, with genuine prices on the website; there are no hidden fees or unexpected extras.
Contact info
7 Bell Yard, WC2A 2JR, London, United Kingdom
- 02083292600
- sales@letsgo2.com
- www.letsgo2.com
2.5
Poor
166 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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V good service and great price
V good service. Hadn’t heard if them
Before booking but the reviews were good so went ahead and booked. Service very good and the holiday was very good value
3 June 2019
Unprompted review
Reply from letsgo2
Hi Suzy, thanks for taking the time to leave this review for letsgo2. I'm really pleased you found the service very good and the holiday good value. We hope to help you again with future holidays now that you've discovered us! Warm regards, Laura at letsgo2
Highly recommended
Highly recommended, everything was organised efficiently and staff were helpful and friendly.
3 June 2019
Unprompted review
Reply from letsgo2
Hi Patricia, thank you so much for recommending letsgo2! I'm pleased to hear you found our team helpful and friendly and that everything was organised efficiently. We hope to help you again with your future travels. Warm regards, Laura at letsgo2
Fantastic service
Fantastic service, friendly, efficient and knowledgeable. Excellent holiday everything as requested, would 100% recommend and use again.
3 June 2019
Unprompted review
Reply from letsgo2
Hi Julia, thank you so much for recommending us. I'm delighted to hear that you found us friendly, efficient and knowledgeable. I'm also really pleased to hear you had an excellent holiday, which is most important to us! Warm regards, Laura at letsgo2
Excellent easy booking service
Excellent easy booking service. We have used letsgo2 for many holidays and have always found them very good and efficient.
3 June 2019
Unprompted review
Reply from letsgo2
Hi there, thanks for your kind comments! We're always pleased to help you arrange your holidays, and it's made our day to hear you find us efficient and easy to book with. Thanks once again and warm regards, Laura at letsgo2
Tailor made holiday at Great prices.
Booked a holiday to Dubai and the Maldives through let's go 2 because we wanted to be able to tailor exactly what we wanted and on what dates. It was very easy to arrange with let's go 2 and they gave us lots of options to suit our requirements. We were so impressed we booked the next holiday with them to Mexico with our friends. Our friends were also very impressed with the overall service and the price. Lets go 2 came in cheaper than all of the main high Street travel agents,
We would always pick them are our first option when booking any holidays in the future.
3 June 2019
Unprompted review
Reply from letsgo2
Hi there, thanks so much for taking the time to write this positive review for letsgo2! We're glad you found it easy to arrange your multi-centre holiday to Dubai and the Maldives with us, as well as your recent Mexico holiday. I'll be sure to pass on your feedback to the team as I know they'll be really pleased to hear it. We look forward to arranging many more happy holidays for you in the future! Warm regards, Laura at letsgo2
Great price for hotel in Cancun
3 June 2019
Unprompted review
Reply from letsgo2
Hi John, thanks for leaving us a 5★ review, we appreciate it. Hope you had a brilliant time in Cancun! Warm regards, Laura at letsgo2
Always helpful and friendly
Always helpful and friendly, also very knowledgeable. Let’s go2 are always my first point of choice when booking holidays to Dubai . They have great value offers, can’t recommend them highly enough.
Keep up the great work
3 June 2019
Unprompted review
Reply from letsgo2
Hi Lorraine, thanks for such a positive review for us - we're really pleased to hear we're always your first choice when booking holidays to Dubai and we'll strive to keep delivering the best value prices and friendly service for years to come! Warm regards, Laura at letsgo2
Fantastic company
Fantastic company! Can’t fault the service we received, very smooth transaction and very helpful customer service- quick to answer too. Can’t fault Letsgo2 and Thankyou for making our dream holiday so easy
3 June 2019
Unprompted review
Reply from letsgo2
Hi Victoria, thanks so much for taking the time to write this feedback. I'm really pleased we were able to make arranging your dream holiday a breeze! It's great to hear that you found our customer service team very helpful too, I'll be sure to pass on this feedback as I know it'll make their day to hear it. Warm regards, Laura at letsgo2
An around excellent service.
3 June 2019
Unprompted review
Reply from letsgo2
Hi Robert, thanks for taking the time to leave this review. I'm really pleased that you found our service to be excellent all round. Warm regards, Laura at letsgo2
Amazing company to deal with
Amazing company to deal with, extremely informative & helpful from start to finish, gave us a good deal too, very happy. Will definitely use again
3 June 2019
Unprompted review
Reply from letsgo2
Hi Karen, thanks so much for leaving this feedback. I'm really pleased to hear you found us extremely informative and helpful from start to finish - I'll be sure to share this with the team who I know will be equally pleased to hear it! We look forward to helping you book your next great escape. Warm regards, Laura at letsgo2
Excellent company!
Easy company to deal with, good prices, very efficient.
3 June 2019
Unprompted review
Reply from letsgo2
Hi Stephen, thank you so much for taking the time to write this positive review for us. It's great to hear that you were happy with our service and the price. Warm regards, Laura at letsgo2
Every thing went smoothly
Every thing went smoothly from advice when booking, all queries answered speedily.
3 June 2019
Unprompted review
Reply from letsgo2
Hi Diane, thank you for leaving this review for us. I'm really pleased to hear everything went smoothly and that all your queries were answered speedily. Warm regards, Laura at letsgo2
Booked flights
Booked flights , transfers and Dar al Masyaf Hotel with letsgo2 and the whole experience was faultless , for a second time . We will have no hesitation in booking again
3 June 2019
Unprompted review
Reply from letsgo2
Hi William, really glad to hear you had a good experience booking your second holiday with us - Dar Al Masyaf is one of our favourite hotels! Thank you so much for taking the time to leave this positive review. We look forward to helping you plan your next escape! Warm regards, Laura at letsgo2
Very good company to deal with now in my 6th year
Very good company to deal with now in my 6th year .
They all ways have the best price and the best hotels
3 June 2019
Unprompted review
Reply from letsgo2
Hi David, first of all - thank you for booking with us over the last 6 years! Second - thanks for taking the time to write this review. We're really pleased to hear your feedback and look forward to arranging many more holidays for in the future. Warm regards, Laura at letsgo2
They were very helpful
They were very helpful, professional and notified us of building work going on at next hotel and sorted different hotel before we went. This meant we had no stress
3 June 2019
Unprompted review
Reply from letsgo2
Hi Danielle, thank you so much for taking the time to leave this review for us. We're very glad to hear you had no stress and that you enjoyed your holiday. Warm regards, Laura at letsgo2
First class service
Great to book holiday quick and easy staff so helpful definitely use again to book holidays.Had a great holiday hotel was notified of special occasion so had a lovely bottle of wine and birthday cake waiting 5 star holiday to Dubai great holiday thanks to let’s go and there team.
23 April 2019
Unprompted review
Reply from letsgo2
Hi Leeann, thanks so much taking the time to leave this positive review for us. I'll be sure to share your feedback with the team as I know it'll brighten their day! So pleased you enjoyed your birthday cake & wine! Warm regards, Laura at letsgo2
Excellent Service
15 April 2019
Unprompted review
Reply from letsgo2
Hi Andrew, thank you for taking the time to leave this five-star review for us - I'm very pleased to hear you found our service to be excellent! Warm regards, Laura at letsgo2
I always book via this company and they…
I always book via this company and they have always been professional and helpful. Highly recommend.
15 April 2019
Unprompted review
Reply from letsgo2
Hi Julie, thank you so much for taking the time to review us and for your kind comments. Really glad to hear you've found our service professional and helpful. We look forward to helping you arrange many more holidays in the years to come! Warm regards, Laura at letsgo2
Reply from letsgo2
Hi Philip, thanks for taking the time to review us. It seems like you had a positive experience so we're a little perturbed to see you've only rated us 1 star out of 5! If this was a mistype please feel free to update your review accordingly, otherwise please do get in touch on hotelbooking@letsgo2.com so we can investigate your issue further. Warm regards, Laura at letsgo2
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