Leatherotics Reviews 

278
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 25 reviews, reviewers had a great experience with this company. They constantly appreciate the stunning visual appearance and superior structural design of the apparel. Customers frequently praise the exceptional quality, incredibly soft leather, beautiful stitching, comfortable fits, and overall flattering designs of the custom garments. People are also deeply happy with the helpful, responsive support team and the prompt delivery experiences on standard stock orders. However, some people mentioned experiencing frustrating delivery delays, extended waiting times, and false shipping estimates provided directly on the official website. Reviewers also noted ongoing challenges regarding sizing details and communication difficulties when trying to resolve unexpected order issues or returns.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and craftsmanship.... See more

Quality

People report positive experiences with quality, highlighting that the materials and craftsmanship are... See more

Order

Clients share ambiguous opinions on order experiences, balancing strong satisfaction with notable... See more

Delivery service

Consumers experience mixed feelings regarding delivery service, as opinions are divided. Many customers... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with experiences varying greatly across users.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered first from Leatherotics back in 2020, and been always delighted since. The clothes are top quality, the leather is soft, the lining well sewn, the designs great. When I had an issue it w... See more

Rated 5 out of 5 stars

I've been a regular and loyal customer now for a number of years.. Why?... Because the products are absolutely fantastic!! First class quality, not cheap and inferior leather here. I work with A... See more

Rated 5 out of 5 stars

Fantastic British company. I can only give them 5 stars review, Leatherotic products are very high quality with reasonable price. Also their garments have an amazing cut, very flattering design. Their... See more

Rated 5 out of 5 stars

Ordered over a week ago, no goods have arrived despite them being in stock when I ordered and the website advising 48 hours delivery No response to me chasing via email initially but Ash did... See more


4.2

Great

TrustScore 4 out of 5

278 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.2

All reviews

(278)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Secretary skirt and a goat hood

I ordered a "secretary" skirt and a hood.
The quality of the work (leather, seams etc) were fine.

The skirt was just the way it was supposed to be.

With the hood there is problems. The forehead and the nose are way too big. There is a zipper under the lacing, which i didn`t realize (would have asked to leave it from our hood)
And to my great dissapointment, there wasn`t a D-ring on top of the hood i ordered.

Not satisfyed with the hood.

31 May 2023
Leatherotics logo

Reply from Leatherotics

we offer full refund or exchanges in case of any problems. so please email help@leatherotics.com Thanks

Rated 5 out of 5 stars

Corset and gloves

Recently bought two products. A leather corset dress and some gloves. Both excellent quality. There was a slight delay in receiving the gloves but when I got in touch and explained I needed them for a do, the customer service was brilliant. Great communication and I received them on time. Very impressed.

30 May 2023
Rated 3 out of 5 stars

Green leather jacket …

This time the garment I ordered was much too small, even though I based my choice
on previous purchases. The jacket itself is lovely but I’ll have to return it. There was a bit of a shipping delay compared to past purchases. Happy to buy again but will be a bit careful about sizing.

14 June 2023
Rated 5 out of 5 stars

The quality of product is excellent

The quality of product is excellent. The goods are dispatched rapidly. Communication with the company is easy. Prices reflect the quality of the produce but one can offer pay 50% of these prices for a cheap, shoddy plastic imitation that will not last the year. Your Leather Erotics collection will still be here long after you have departed this earth.

17 May 2023
Rated 1 out of 5 stars

I never got info about delivery!

I never got info about delivery!
Track system did not give local parcel company info so that I could have checked from there status!
Your parcel followup is really bad!

18 May 2023
Leatherotics logo

Reply from Leatherotics

Its a Free Sample for Leather swatches , sorry there is no tracking, the packet will deliver soon.

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