Leather House Reviews 

Thank you for your response, but I must respectfully disagree with several of your points. I would like to clarify a few facts to ensure there’s no misunderstanding:

Unsuitable Terminals for Leather: The gauge was sold with terminals that are not appropriate for measuring leather. Leather is a compressible material, and any professional in the field should know that using a pointed terminal concentrates pressure and leads to inaccurate readings. A flat-surface terminal is the correct choice for measuring leather thickness, as it reduces compression and provides more consistent results. This basic principle should be known by anyone selling gauges intended for leatherworking.

Lack of Options at Purchase: When I bought the gauge, there was no option to choose the type of terminal. I assumed a professional supplier would include the correct one for measuring leather, especially since the product is marketed for that purpose.

Replacement Terminal Problems: I eventually purchased the correct flat terminal separately. However, when installed, the gauge could not be zeroed correctly — suggesting the part was either incompatible or defective. Worse still, while trying to adjust the gauge, one of the screws broke and became stuck, rendering the gauge unusable. This added yet another layer of frustration to an already disappointing experience.

Passing Responsibility to the Customer: Suggesting that I contact the manufacturer myself is, in my view, unprofessional. I purchased the product from you, and it is your responsibility to liaise with the manufacturer and provide a solution. Telling a customer to deal with the problem on their own, after months of ineffective support, is not acceptable.

To sum up: this situation could have been avoided with better product knowledge, clearer options at the point of sale, and more proactive customer service. I hope this feedback helps you improve future interactions with customers — especially professionals who rely on quality tools and proper support.

Great product. I use it for Omega Speedmaster strap. High quality of product and service. Thanks for profesional service.

The leather is excellent quality but unfortunately I received the wrong thickness.

Hello!
The entire service was pleasant, from the product selection and online store system to the delivery of the goods. Until we meet again!
With thanks and best wishes,
Kristina

Probably the nordic postal services.
Tracking of the shipment has excellent UX.

The items sold by the leather house are also of great quality:
- the tailor's thimble - nowadays it's quite difficult to find a thimble like that
- the beeswax
- and the Danish gold - an amazing shoe polish

Ordering process was straightforward, shipping was fast and reasonably priced, product quality is excellent.

Fast shipping, good quality products!

Great service with a great quality product and fantastic customer service HIGHLY recommended seller cheers

Very satisfied by my purchase, I can only say I'm very satisfied by Leather House service which is very efficient. I would buy again and recommend this company.

very fast shipping!

Very good choice of quality strong threads. Shipping was quick and available internationally. Thank You!

The delivery was so fast from Denmark to South Korea
Cheaper price than other sites.

Thank you.

the web page works well, the choice is big, the shipping costs are low and there is a good communication. I ordered white teeth and only black were left; I was asked if I wanted the black ones instead. Isn't that great. Thank you.

Exelent service and fabb leather

Hilsen T

Very nice items that I had difficulty finding elsewhere. Came exactly as advised.