Leasehold Advice Reviews 

Philip of The Leasehold Advice Centre is not a solicitor and is not regulated by any redress scheme. Any company requesting payment by direct bank transfer should raise concerns. Any company without a complaints procedure should raise further concern.
I instructed Philip / The Leasehold Advice Centre in November 2024 to progress a Right to Manage (RTM) claim for a block of flats in Leeds. The instruction failed entirely due to fundamental errors in the handling of our claim.
Leasehold Advice Centre were aware from the very start of the instruction that the premises contained two separate buildings. Despite this, one RTM company was formed when two were required. A Notice of Claim was served and rejected by the landlord on this fundamental basis.
Corrective work was carried out, but rather than verifying the flat allocation against the Land Registry title plan, Philip asked me as a lay client to confirm the flat numbers and acted on that unverified information. The same error was reproduced a second time.
When we as leaseholders identified the error and requested further corrections, we were asked to pay a full set of fees again — contrary to our engagement letter which stated no additional fees would be charged for amendments.

Two formal complaints in February and March 2026 raised the negligent mishandling of our case. The issues were not addressed. Instead the responses pointed blame at information provided by us as lay clients.
A formal Letter Before Action was sent on 27 March 2026 with a 14-day deadline. A response was only received the day after the deadline, referring the matter to professional indemnity insurers.
I would urge any leaseholder considering RTM to instruct a regulated solicitor instead. This has wasted in total 18 months of our time and many hours of writing complaints letters

I guess he did what he said he woud do. However, I did not understand the process.

If you want a lease extension then do not bother with Philip. He is not a solictor and so can only help serve the statutory process, he cannot do the conveyancing at the end that you need to complete the lease extension.

Other companies do both for around £2100+VAT. Philip charged me ~£1800+VAT for the statutory process and then I had to go to a solicitors to finish the job off. I managed to get someone to do it for £1000+VAT but had rung around and got about 15 quotes to get it that low.

I regret going with Philip due to cost.

He did his job well though, good comms and the process was quick and easy. But I was not clear on the need for a solicitor after.