Purchased a used Olympus OM5iii, quick easy chat to Reading shop, DPD delivery next day. The camera and lens were in as new condition and a very competitive price. LCE - great company you can trust
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Straight forward, good px compared to others. Good coms. Wrapping could be better, but well protected. Delivery was quick.
Really great service from Andy at the Reading branch really went out of he's way to insure that the camera i purchased was as described and offered correct help and advice, also managed to get this de... See more
Big shout out to Adrian, saved the day for me today! Came in looking for a usbadaptor whilst not being able to describe it properly, whilst the shop did not have it - Adrian's bag did - very kind and... See more
Company details
Written by the company
Established in 1996, London Camera Exchange is Reading's only specialist photographic retailer. We sell a wide range of new and used cameras, lenses, binoculars and accessories from all of the leading brands. Part exchange welcome, trade in and trade up, we offer impartial expert advice and competitive prices In-store services include: sensor cleaning, image recovery, tape to DVD / USB and repairs. Our 5 members of staff have a total of 126 years of selling photographic equipment.
Contact info
7 Station Road, RG1 1LG, Reading, Berkshire, United Kingdom
- 01189592149
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great little digital camera for my daughter which was sent out quickly. Ideal for my daughter who wants to go old school and use an actual camera rather than her phone
When I first called LCE for an inquiry…
When I first called LCE for an inquiry about an item, I received a wealth of information about the sale and posting to my area.
The staff and later the store manager where very helpfull and offered constructive solutions obtaining the item I wanted.
They were very Rensposive to their promise and very quick posting the item.
Shopping at LCE was a most ever pleasant experience I had shopping on line as the item arrived next day!!! (Not ment!)
It made Christmas even more beautiful.
This shop I will keep in mind. It is this kind of service that set shops above the rest.
First class service
Been buying from LCE for over a decade…
Been buying from LCE for over a decade now, last week I finally bought a lens I’ve been thinking about getting for ages. Got a great price and faultless service from the team at the Reading branch.
Quick delivery and an excellent price.
I ordered a camera and it arrived within two days. The price was very reasonable and I was kept very well informed about the delivery. I wouldn’t hesitate to use this company again.
Friendly, expert and quick service
Came in with an expensive Sony camera where the lens wouldn't retract anymore. The staff recognised me from my visit two days prior, inspected, reset and cleaned my camera and fixed the problem within minutes. Excellent, friendly, expert service - and no charge for what fortunately turned out to be a minor problem, easy to resolve (though I still wouldn't attempt it myself!).
The service was excellent although one…
The service was excellent although one person in the Reading shop was not nice at all. In fact I used to work in the trade over 20 years ago and I remember this person. He was a a lot nicer then than now. Maybe he had an off day but that is still no excuse in the retail world
Have used LCE many times always…
Have used LCE many times always friendly and efficient. This time I changed my mind and returned the camera. Accepted with no quibble and refunded
Great comms from the store and quick…
Great comms from the store and quick postage. Excellent lens and great having the serial number etc on the paperwork.
Ordered on Saturday evening and arrived…
Ordered on Saturday evening and arrived Tuesday. Can’t fault anything about LCE
I’ve ordered from them many times and they always deliver on time and the items are always well packaged
Great service. Helpful staff.
Big problems with the delivery company but chap in Reading branch sorted everything out for me. Great Service.
Awesome item from LCE Reading with…
Awesome item from LCE Reading with excellant packaging and rapid dispatch and delivery times.
Long time customer with LCE branches nationwide over the years,i'd say Reading branch on a par with the best.
Very pleased and chuffed.
Many Thanks.
Robby.
Excellent service – just a few too many emails
I’ve had a really good experience with London Camera Exchange overall. The service has been excellent — friendly, knowledgeable staff who clearly care about what they’re doing, and they made the whole process easy from start to finish. Delivery was prompt, communication was clear, and the equipment was exactly as described.
If I had one small suggestion, it would be to cut back a bit on the number of marketing emails that follow. It’s a minor point compared to the quality of their service, but it would make the experience perfect.
Great price for a lens that looks brand…
Great price for a lens that looks brand new, fast dispatch and delivery and really well packaged. Top marks for a highly recommended seller. Many thanks
Hawke binos…
I purchased a pair of 8 x 25 Hawke frontier binoculars. The staff were friendly, knowledgeable and gave me plenty of time to make my mind up about which binoculars to buy. The binoculars were excellent value and the optical quality was as good as the Swarovski binoculars I tried. The shop was easy to find and only few minutes walk from Reading station.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







