Big shout out to Adrian, saved the day for me today! Came in looking for a usbadaptor whilst not being able to describe it properly, whilst the shop did not have it - Adrian's bag did - very kind and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Accurate description of lens if not actually better. good comms and fast delivery time. Couldn't ask for more.
I haven’t dealt with LCE before but I certainly shall again when I need more photographic equipment, ordered the lens on Thursday and it would have arrived on Friday if it hadn’t been messed up by DPD... See more
Rang the Reading shop to discuss lens. Very reassuring conversation with sales person. Ordered online. Lens arrived as promised. Lens as described. But yet to test it fully. It all worked for m... See more
Company details
Written by the company
Established in 1996, London Camera Exchange is Reading's only specialist photographic retailer. We sell a wide range of new and used cameras, lenses, binoculars and accessories from all of the leading brands. Part exchange welcome, trade in and trade up, we offer impartial expert advice and competitive prices In-store services include: sensor cleaning, image recovery, tape to DVD / USB and repairs. Our 5 members of staff have a total of 126 years of selling photographic equipment.
Contact info
7 Station Road, RG1 1LG, Reading, Berkshire, United Kingdom
- 01189592149
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Would definitely buy from LCE again.
Accurate description of lens if not actually better. good comms and fast delivery time. Couldn't ask for more.
I bought a DJI drone from LCE
I bought a DJI drone from LCE. The buying process was simple and the price was good. The delivery was fast and on time.
The service was exemplary
The service was exemplary, knowledgeable staff, great pair of Zeiss Binoculars at an amazing price!
Adrian super helpful and very…
Adrian super helpful and very knowledgeable. Help hugely appreciated. Great store and excellent staff.
Big shout out and thank you to Adrian
Big shout out to Adrian, saved the day for me today! Came in looking for a usbadaptor whilst not being able to describe it properly, whilst the shop did not have it - Adrian's bag did - very kind and very helpful, 5 stars is not enough. Thank you so much, really appreciate your help!
If you are in the market for camera or accessories - please visit the gents there!
Went into London Camera Exchange… Reading a fantastic service
Went into London Camera Exchange Reading just looking, I had been to this store before and have always had a great service, I was greeted by all 3 staff members, I am a canon man, they showed me all the canon bits there knowledge was really good, nothing was to much trouble, I did buy a canon R5mk11 i wanted one for a while and with the great service and deal they give me I was really happy, Thank you so much what a great team :)
Rang the Reading shop to discuss lens.
Rang the Reading shop to discuss lens.
Very reassuring conversation with sales person.
Ordered online.
Lens arrived as promised.
Lens as described.
But yet to test it fully.
It all worked for me.
I have used LCE for many years and…
I have used LCE for many years and always had excellent service. The staff are always friendly and helpful. The website is easy to use and highly informative. Communication is great and emails are replied to quickly. Its a first class service thats hard to beat.
Choosing a lightweight mirrorless camera
Martin at the Reading branch really helped us to choose the right camera for my daughter. She shoots her dogs for brand content and walked out with a Z5 and 28-200mm lens to get her going. Great service as always and a very happy daughter...
Your delivery policy of no secret place…
Your delivery policy of no secret place no nieghbour no depot collect is wrong I work mon thru Friday and at distance from my home. This was scheduled for tues attempted failed ( no one home) so now I have to get someone in my home to accept on Friday!! Needed for my holiday project in Spain leaving Sat morn.
Not impressed at all.
David Hurst

Reply from London Camera Exchange - Reading
Excellent price and service
Excellent price and service. Importantly, I didn’t keep the lens, but LCE returns policy was very efficient and the refund paid swiftly.
Great service again!
I purchased a used Canon lens for an excellent price - far better than I'd seen elsewhere. It was delivered the next day and looks to be in excellent condition.
Delighted with the service from LCE.
Inadvertently left my card reader in…
Inadvertently left my card reader in Europe and Adrian at the Reading branch assisted in allowing me to use the in store reader to upload to my computer. Adrian and all the staff were welcoming, helpful and gave advice. Perfect salesmen!
Very happy
I spoke to the chap at Reading, he described the camera perfectly. I decided to order online and the camera was with me the next day. I found them to be very professional. Thank you. Camera is 100 percent spot on.
Adrian (Reading Store) had all the time…
Adrian (Reading Store) had all the time in the world to go through everything I needed to know; nothing was too much trouble. Answered all the questions I had.
Over & above 5* service
Just placed an order for used Sony & lens. Adrian advised on the different Sony cameras and lenses and knowing I was eager for next day delivery, once the order was placed, telephoned me back to let me know he had actioned and shipped the order even though I had missed the 2pm deadline. Over and above! Thank you!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







