Rang the Reading shop to discuss lens. Very reassuring conversation with sales person. Ordered online. Lens arrived as promised. Lens as described. But yet to test it fully. It all worked for m... See more
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I have used LCE for many years and always had excellent service. The staff are always friendly and helpful. The website is easy to use and highly informative. Communication is great and emails are... See more
Martin at the Reading branch really helped us to choose the right camera for my daughter. She shoots her dogs for brand content and walked out with a Z5 and 28-200mm lens to get her going. Great servi... See more
I haven’t dealt with LCE before but I certainly shall again when I need more photographic equipment, ordered the lens on Thursday and it would have arrived on Friday if it hadn’t been messed up by DPD... See more
Company details
Written by the company
Established in 1996, London Camera Exchange is Reading's only specialist photographic retailer. We sell a wide range of new and used cameras, lenses, binoculars and accessories from all of the leading brands. Part exchange welcome, trade in and trade up, we offer impartial expert advice and competitive prices In-store services include: sensor cleaning, image recovery, tape to DVD / USB and repairs. Our 5 members of staff have a total of 126 years of selling photographic equipment.
Contact info
7 Station Road, RG1 1LG, Reading, Berkshire, United Kingdom
- 01189592149
4.8
Excellent
224 reviews
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This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 2 weeks
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Rang the Reading shop to discuss lens.
Rang the Reading shop to discuss lens.
Very reassuring conversation with sales person.
Ordered online.
Lens arrived as promised.
Lens as described.
But yet to test it fully.
It all worked for me.
14 May 2026
I have used LCE for many years and…
I have used LCE for many years and always had excellent service. The staff are always friendly and helpful. The website is easy to use and highly informative. Communication is great and emails are replied to quickly. Its a first class service thats hard to beat.
14 May 2026
Choosing a lightweight mirrorless camera
Martin at the Reading branch really helped us to choose the right camera for my daughter. She shoots her dogs for brand content and walked out with a Z5 and 28-200mm lens to get her going. Great service as always and a very happy daughter...
16 May 2026
Unprompted review
Your delivery policy of no secret place…
Your delivery policy of no secret place no nieghbour no depot collect is wrong I work mon thru Friday and at distance from my home. This was scheduled for tues attempted failed ( no one home) so now I have to get someone in my home to accept on Friday!! Needed for my holiday project in Spain leaving Sat morn.
Not impressed at all.
David Hurst
9 May 2026
Reply from London Camera Exchange - Reading
Hi David,
Thank you for your review. Due to the high value of some of our equipment, we have removed the 'secret place' or 'with Neighbour' feature from all accounts.
As our website states that deliveries are between Monday to Friday, and you paid via PayPal, you would've had the option to choose your work address for delivery.
Saturday deliveries are also available at an additional cost, had the branch been made aware of your delivery needs, they would have made every effort to assist you.
I hope that you choose LCE again in the future and if you have any delivery requirements, please contact one of our branches.
All the best
The LCE Team
Excellent price and service
Excellent price and service. Importantly, I didn’t keep the lens, but LCE returns policy was very efficient and the refund paid swiftly.
23 April 2026
Great service again!
I purchased a used Canon lens for an excellent price - far better than I'd seen elsewhere. It was delivered the next day and looks to be in excellent condition.
Delighted with the service from LCE.
9 April 2026
Inadvertently left my card reader in…
Inadvertently left my card reader in Europe and Adrian at the Reading branch assisted in allowing me to use the in store reader to upload to my computer. Adrian and all the staff were welcoming, helpful and gave advice. Perfect salesmen!
16 March 2026
Unprompted review
Very happy
I spoke to the chap at Reading, he described the camera perfectly. I decided to order online and the camera was with me the next day. I found them to be very professional. Thank you. Camera is 100 percent spot on.
16 March 2026
Adrian (Reading Store) had all the time…
Adrian (Reading Store) had all the time in the world to go through everything I needed to know; nothing was too much trouble. Answered all the questions I had.
27 February 2026
Unprompted review
Over & above 5* service
Just placed an order for used Sony & lens. Adrian advised on the different Sony cameras and lenses and knowing I was eager for next day delivery, once the order was placed, telephoned me back to let me know he had actioned and shipped the order even though I had missed the 2pm deadline. Over and above! Thank you!!
19 February 2026
Unprompted review
Excellent service, very impressed .
I haven’t dealt with LCE before but I certainly shall again when I need more photographic equipment, ordered the lens on Thursday and it would have arrived on Friday if it hadn’t been messed up by DPD on one of their hubs. Excellent service , product was well packed and I even got a call from the Reading shop to check that all was okay and that the order was being delivered that morning, very impressed . Gary
12 February 2026
Heavy duty lens strap
I needed a heavy duty strap for my telephoto lens. My local LCE branch were most helpful and suggested a different make to the one I had looked at. This was superior and I purchased it.
I am delighted with it and now hoping the the weather improves.
4 February 2026
Extremely fast service
Extremely fast service, secure packaging, so arrived in perfect condition. Faultless
30 January 2026
Fast delivery excellent service
Fast delivery excellent service. I have one request to make on your lenses to put the monting on for. Us amitters .
19 January 2026
I called into the London Camera shop in Reading
I called into the London Camera shop in Reading,
I have a Fugitsu Fufilm camera it hadnt been used for a while and the lense was stuck. I was seen by a chap called Adrian who was very helpful and said to leave it with him. I called in a couple of days later and he had put it back on charge and lense was working agsin.
I explained the camera belonged to my husband who passed away a couple of years and wanted to start using it again rather than relying on my phone.
Adrian explained it to me and ,although it is an old camera I feel that I can use it more.
I bought some bits and peices from him.
What a great shop and wonderful customer service.
I am going on a cruise soon so will be going back to the shop to get my pictures printed,
Many thanks and especially Adrian
Regards
Teresa Jones
16 January 2026
Unprompted review
Very helpful and responsive
Very helpful and responsive. Fast and great service. Thanks!
6 January 2026
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