I went in to the Gloucester Ice and was warmly asked what was I interested in. Their assistant sorted my two camera problems and clearly explained some of the features I'd missed! When I mentioned m... See more
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Izzy was so patient and helpful as I tried some lenses in the shop today! The gentleman behind the til was also very helpful with extensive knowledge about photography equipment. Great experience a... See more
I would just like to take the opportunity to say a huge thank you for my experience at London Camera Exchange (Gloucester) on Saturday. Derek and the team could not have been more helpful and wel... See more
My second time using this retailer - and my second excellent experience. Fast delivery as promised from a reputable courier. Competitively priced, great communication. What’s not to like? Thank yo... See more
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
12 Southgate Street, GL1 2DH, Gloucester, Gloucestershire, United Kingdom
- 01452304513
Asks customers to review
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Replied to 91% of negative reviews
Typically replies within 1 week
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Equipment exchange
I visited the Gloucester branch yesterday where I was greeted by Nigel &Chris to trade in my photographic equipment I found them both very helpful considering my camera and binocular requirements had a very good deal they were not pushy at all which I like I took my time was not rushed and came away 1 happy chap would not hesitate to recommend visiting if you have equipment you want to trade in 10/10
A1 for complete service.
They were very knowledgeable about the products they were selling and nothing was a problem even to set up a scope and tripod for me to try out.
(Chris) listened to any questions I asked and answered them all.
I ordered my new scope over the phone and once again (Chris) made the whole transaction very easy Thankyou.
Nigel at Gloucester LCE was good to…
Nigel at Gloucester LCE was good to deal with An understanding gentleman who made life easy for me Very quick responses Thank you
Competitively priced and super fast…
Competitively priced and super fast delivery, well, would have been if DHL had to tried harder to find the address first time.
Simple and easy for an older person…
Simple and easy for an older person like me and a good old fashioned reliable shop you can trust
Perfect camera company
I’ve made 2 purchases from LCE within the last week, my 1st experience using this company and all I can say is, they’re outstanding! I’ve never dealt with a company with such fab customer services and an eagerness to help the customer.
My 1st order was from the Gloucester shop, which was confirmed, shipped and received very quickly, unfortunately at no fault to LCE the lens arrived with some damage, upon contacting the shop, Joe? Immediately rectified this by sourcing an identical lens from another location and getting it to me within 2 days at no cost. Was such a refreshing experience, Give Joe a raise!
Second purchase was from the Nottingham shop, ordered, shipped and received the following day with no issue, smooth and easy transaction.
Will 100% be buying from LCE again when the need arises.
Good quality service
Item was exactly as described and was dispatched promptly. Good service
great service and good price with…
great service and good price with products in stock.
Always providing great service
Always providing great service, great products at great prices shipped quickly, perfect.
The entire team at Gloucester is…
The entire team at Gloucester is fantastic! They all share the same positive attitude and provide honest, impartial advice. What truly stands out is that their guidance isn't driven by financial gain. Instead, they focus on what’s best for you, making the whole experience trustworthy and refreshing. Highly recommended!
It was great
The camera arrived in great condition and i’ve been using it for around 2 weeks now. It’s has been great
Order arrived quickly.
Excellent overall service
Excellent delivery and a quality product. The after sale support was also very good.
Efficient and helpful
Good, helpful advice in the Gloucester store, then easy, efficient online purchase and delivery.
Knowledgeable and friendly staff buying…
Knowledgeable and friendly staff buying and selling at competitive prices. I have been a customer for well over 20 years.
Beyond the call of duty
Simon sorted everything out for me from the camera, to all the accessories. Would highly recommend the team in Gloucester branch as nothing is to much trouble for them. They gave me all advice that I needed.
Excellent clear and informative…
Excellent clear and informative website.
Secure parcel delivered next day.
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