London Camera Exchange - Gloucester Reviews 

285
TrustScore 5 out of 5

4.8

12 Southgate Street, GL1 2DH Gloucester, Gloucestershire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I went in to the Gloucester Ice and was warmly asked what was I interested in. Their assistant sorted my two camera problems and clearly explained some of the features I'd missed! When I mentioned m... See more

Rated 5 out of 5 stars

Izzy was so patient and helpful as I tried some lenses in the shop today! The gentleman behind the til was also very helpful with extensive knowledge about photography equipment. Great experience a... See more

Rated 5 out of 5 stars

I would just like to take the opportunity to say a huge thank you for my experience at London Camera Exchange (Gloucester) on Saturday. Derek and the team could not have been more helpful and wel... See more

Rated 5 out of 5 stars

My second time using this retailer - and my second excellent experience. Fast delivery as promised from a reputable courier. Competitively priced, great communication. What’s not to like? Thank yo... See more


Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.


Contact info

  • 12 Southgate Street, GL1 2DH, Gloucester, Gloucestershire, United Kingdom

  • 01452304513

4.8

Excellent

TrustScore 5 out of 5

285 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(285)

2,604 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Equipment exchange

I visited the Gloucester branch yesterday where I was greeted by Nigel &Chris to trade in my photographic equipment I found them both very helpful considering my camera and binocular requirements had a very good deal they were not pushy at all which I like I took my time was not rushed and came away 1 happy chap would not hesitate to recommend visiting if you have equipment you want to trade in 10/10

5 November 2024
Unprompted review
Rated 5 out of 5 stars

A1 for complete service.

They were very knowledgeable about the products they were selling and nothing was a problem even to set up a scope and tripod for me to try out.
(Chris) listened to any questions I asked and answered them all.
I ordered my new scope over the phone and once again (Chris) made the whole transaction very easy Thankyou.

29 October 2024
Rated 5 out of 5 stars

Perfect camera company

I’ve made 2 purchases from LCE within the last week, my 1st experience using this company and all I can say is, they’re outstanding! I’ve never dealt with a company with such fab customer services and an eagerness to help the customer.

My 1st order was from the Gloucester shop, which was confirmed, shipped and received very quickly, unfortunately at no fault to LCE the lens arrived with some damage, upon contacting the shop, Joe? Immediately rectified this by sourcing an identical lens from another location and getting it to me within 2 days at no cost. Was such a refreshing experience, Give Joe a raise!

Second purchase was from the Nottingham shop, ordered, shipped and received the following day with no issue, smooth and easy transaction.

Will 100% be buying from LCE again when the need arises.

26 October 2024
Unprompted review
Rated 5 out of 5 stars

The entire team at Gloucester is…

The entire team at Gloucester is fantastic! They all share the same positive attitude and provide honest, impartial advice. What truly stands out is that their guidance isn't driven by financial gain. Instead, they focus on what’s best for you, making the whole experience trustworthy and refreshing. Highly recommended!

2 October 2024
Unprompted review
Rated 5 out of 5 stars

Great advice

Great advice, very good knowledge of products and product availability

16 September 2024
Rated 5 out of 5 stars

Beyond the call of duty

Simon sorted everything out for me from the camera, to all the accessories. Would highly recommend the team in Gloucester branch as nothing is to much trouble for them. They gave me all advice that I needed.

31 July 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look