London Camera Exchange - Gloucester Reviews 

286
TrustScore 5 out of 5

4.8

12 Southgate Street, GL1 2DH Gloucester, Gloucestershire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I went in to the Gloucester Ice and was warmly asked what was I interested in. Their assistant sorted my two camera problems and clearly explained some of the features I'd missed! When I mentioned m... See more

Rated 5 out of 5 stars

Izzy was so patient and helpful as I tried some lenses in the shop today! The gentleman behind the til was also very helpful with extensive knowledge about photography equipment. Great experience a... See more

Rated 5 out of 5 stars

I would just like to take the opportunity to say a huge thank you for my experience at London Camera Exchange (Gloucester) on Saturday. Derek and the team could not have been more helpful and wel... See more

Rated 5 out of 5 stars

My second time using this retailer - and my second excellent experience. Fast delivery as promised from a reputable courier. Competitively priced, great communication. What’s not to like? Thank yo... See more


Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.


Contact info

  • 12 Southgate Street, GL1 2DH, Gloucester, Gloucestershire, United Kingdom

  • 01452304513

4.8

Excellent

TrustScore 5 out of 5

286 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(286)

2,612 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. Quick response to item enquiry and fast delivery. Rated as used item but hard to tell difference from new as all original packaging etc.

1 March 2025
Rated 5 out of 5 stars

I was looking for an entry level DSLR…

I was looking for an entry level DSLR secondhand camera for my daughter which was available at your Gloucester branch. I spoke with Nigel who was very helpful, he facilitated the payment & arranged for the camera to be shipped the Reading Branch for click & collect the following day for me to collect. I got a call from Mark in Reading when the camera arrived.
The camera seemed a fair price & the service was excellent, so I would recommend LCE.

18 December 2024
Rated 4 out of 5 stars

Positive experience

Positive experience. The camera was as described and works as intended, decent delivery speed and well packaged.

6 December 2024
Rated 5 out of 5 stars

Quick, efficient and straightforward from start to finish

I went to order a camera strap directly from Peak Design. After ten days of radio silence on a delivery date, I was told it was actually out of stock and it may be months for it to be delivered. I cancelled that order and placed one for the same camera strap sold by London Camera Exchange. I had delivery tracking information very quickly after and the parcel was delivered the next day; quick, efficient and straightforward service from start to finish. Would definitely use them again for any future camera related purchases.

29 November 2024
Rated 5 out of 5 stars

Positive experiences with London Camera Exchange

I have had two very positive experiences with LCE recently. The first involved purchasing a Canon mirrorless camera and the second a Leica camera. My first port of call for both was the Gloucester branch. They put my name on the waiting list for the Canon, and it duly came in some weeks later.
When I contacted them a month later about the Leica they advised I contacted the Bristol branch as there were none in stock in Gloucester. That went well too, and the Leica specialist who assisted with the purchase was very helpful.
So, I have had two very successful experiences with Gloucester LCE who even put me in touch with the Bristol branch for the Leica rather than persuading me to wait while it was transferred to them.
My thanks to both branches.

23 November 2024
Unprompted review
Rated 5 out of 5 stars

good overall company

My buying experience was good, the products were reasonable prices and the delivery quick, BUT I didn't like the email you a link option. I found this slow for one particular item which unfortunately the link was that late I bought elsewhere..

4 November 2024

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