London Camera Exchange - Derby Reviews 

846
•
TrustScore 5 out of 5

4.9

17 Sadler Gate, DE1 3NH Derby, Derbyshire, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Simple ordering system with quick email confirmation and tracking communication. Sadly lens purchase was labelled as clean and free from dust but it full of marks and spots across the whole frame when... See more

Rated 5 out of 5 stars

The whole transaction with LCE Derby was excellent. From the very fair price given for my part exchange to the swift delivery of the used camera (which is unmarked) the service was excellent. I was p... See more

Rated 5 out of 5 stars

I rang the store to check it was still available and if I could ask for a specific delivery day. Paid for item in line and the store confirmed delivery. Item received and in perfect condition. Now I a... See more

Rated 5 out of 5 stars

Wanted a Sony 70-200 f4 lens. LCE had a good selection at good prices. Delivery was prompt and the lens was well packed and in superb condition. Very pleased.


Company details

  1. Camera Store
  2. also in
  3. Binoculars Store
  4. Photo Shop

Written by the company

Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 70 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.


Contact info

  • 17 Sadler Gate, DE1 3NH, Derby, Derbyshire, United Kingdom

  • 01332348644

4.9

Excellent

TrustScore 5 out of 5

846 reviews

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Replied to 94% of negative reviews

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4.9

All reviews

(846)

2,648 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing experience with the staff at…

Amazing experience with the staff at London camera exchange, I had been looking for a cannon g7x and I managed to find it here. I also traded an old camera, they made this transaction smooth and very quick. I really recommend using them!! They also answered any questions I had via email so quickly.

13 March 2026
Rated 5 out of 5 stars

Great Service

Easy to order, prompt dispatch with next day delivery free of charge. The camera was well packaged and appears in good condition.

12 March 2026
Rated 5 out of 5 stars

London Camera Exchange 2nd hand equipment.

I was searching for a replacement second hand lens for my Nikon camera through various reputable on line stores. Comparing prices and quality I settled upon this lens from one of the London Camera Exchange's many shops aaround the country . Customer Service was excellent, dispatch was very quick, and I'm very pleased with my lens.

10 March 2026
Rated 5 out of 5 stars

Fantastic Used Nikon Z5ii

I had been looking for a really good used Nikon Z5ii for a few months when I noticed this one and decided to purchase it. Rob was very helpful when we exchanged e mails, providing all the information I needed to verify the provenance of the camera. As expected, when it arrived and with only 100 shutter actuations the condition was mint, as new, which was exactly as described. I'm very pleased with it. I have had a number of different DSLR and Mirrorless Nikon cameras and for most purposes, apart from fast action/sport and maybe large landscape photo printing, you would not need much more capability than this full frame Z5ii.

3 March 2026
Rated 5 out of 5 stars

First time buyer - very impressed with the customer service

I bought a pair of Swarovski binoculars on line and the buying process was straightforward. Due to no fault of LCE, the delivery courier could not collect them that day, which meant that I received them a day later than planned.

This wasn't a problem for me and I was impressed that a member of the Derby branch phoned me as soon as possible and explained the situation, apologising for the slight delay, although it was beyond their control.

The binoculars arrived well packaged and were exactly as described on their website. This is the first time I have bought anything from LCE and based on this experience I would definitely buy from them again.

3 March 2026
Rated 5 out of 5 stars

Used camera purchase

It was a trouble free experience from start to finish. It was the first time I have bought online with yourselves, I use the Reading store usually face to face. Would use your online service again

23 February 2026
Rated 5 out of 5 stars

Amazing communication

Communication with the seller was superb - they resolved an ordering issue incredibly quickly and I had my product within 48 hours. Couldn’t be happier!

19 February 2026
Rated 5 out of 5 stars

Excellent service

Second time I have purchased used gear from LCE and as before and the items were as described (as new..mint).From order to delivery was only three days and Rob at the Derby branch was very friendly and helpful.No hesitation recommending LCE Derby.

18 February 2026
Rated 5 out of 5 stars

Fantastic experience with London Camera…

Fantastic experience with London Camera Exchange. Was very cautious about spending a large amount of cash online with a company I’ve never used before. However after reading very positive reviews on Trustpilot I took the plunge and was very impressed with the quality of the lens I purchased second hand. Extremely fast postage and great communication keeping me up to date with the progress of my order. Item arrived next da and was extremely well packaged and I am over the moon with it.

10 February 2026
Rated 5 out of 5 stars

excellent service

I contacted LCE via email to arrange a trade-in and purchase of a Nikon Z50ii. The response was very quick and informative. The collection of my items was arranged very quickly and smoothly.
The same can be said about the offer made for trade-in and the purchase of the new camera.
I'm very happy and would recommend them to anyone.

13 February 2026

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