Absolutely love our new carpet! Ian who did our initial visits to.choose the carpet was informative and responsive. The two fitters contacted me ahead of time, were polite and virtuous. Carpet was... See more
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Reasons to Choose Lazy Carpets
Effortless Flooring Experience: ❤️ We eliminate the stress of selecting and installing new carpets or floors. Our focus is on exceptional service, so you can relax and enjoy beautiful new floors with minimal effort.
Huge Selection: 📦 Our massive range of carpets, laminates, vinyls, and LVT flooring comes in various colours and sizes, perfect for refreshing any living space. We also have waterproof vinyl flooring ideal for kitchens and bathrooms. Plus, if you can't find exactly what you crave, we can usually source it for you.
Shop from Home Convenience: 🛍 Experience the showroom feeling right at your doorstep! Explore our incredible selection of luxurious carpets and flooring, all at fantastic prices. We're so confident you won't find better deals anywhere, we guarantee to beat the competition!
Customer-Rated 5 Stars for a Reason! 👍 Over 1450 reviews and a stellar 4.8 rating on Trustpilot show you're making the perfect choice. Don't just take our word for it - read our amazing reviews and see for yourself!
Flexible Financing Options: ✅ At Lazy Carpets & Flooring, we accept various payment methods, including 0% finance through Buyline & SNAP. We also offer Klarna for flexible payment options.
In short, Lazy Carpets is your one-stop shop for a stress-free, high-quality flooring experience!
Unit 255, Europa Blvd, WA5 7TN, Warrington, United Kingdom
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My home was measured for new carpet promptly on time and carpet picked from a vast array of samples,the lady was polite professional and advised on different aspects and what would happen thereafter,my fitting was booked there and then for 10 days later at my request ,they are fast at securing apps for fitting if needed,a very easy transaction from start to finish ,the fitter was prompt professional and polite and did a great job bagged all off cuts up would recommend I will be using again soon

Reply from Lazy Carpets & Flooring
Great carpet fitters all done with a smile proper craftsmen fully recommended

Reply from Lazy Carpets & Flooring
Highly recommend Lazy carpets… from the start till the end, all of them did an amazing job.

Reply from Lazy Carpets & Flooring
Steph was helpful and friendly when showing me my options for laminate flooring and carpets. There was a wide selection of quality and colour to choose from and I am very happy with the result.
I had three rooms, a landing and staircase fitted in about half a day. Pricing is reasonable and I was given an exact quote before committing.
It was suggested I would not need my doors trimmed but this was incorrect and I now need to trim three doors, this isn’t a big issue for me but I would have appreciated a bit more caution in their assessment so I could plan accordingly.
Note they do not take American Express despite their website suggesting otherwise.
Overall would wholly recommend and work with them again if I ever need to.

Reply from Lazy Carpets & Flooring
Friendly fast reliable and excellent prices and services from all staff at lazy carpets my flooring right through my house looks unreal can not recommend enough

Reply from Lazy Carpets & Flooring
Called Lazy Carpets for a home visit as I was looking to carpet my home upstairs (several areas inc. stairs). Visit occurred quickly a day or two after my expression of interest and in addition to the areas being measured up for the quote, I was able to review a wide selection of samples and discuss options. I placed my order on the same day (using interest free option) and it was fitted several days later by professionals who did it to a high standard and in no time at all. Would use Lazy Carpets again for other parts of my home.

Reply from Lazy Carpets & Flooring
What a great service, flooring options, advice, support and communication throughout was second to none.

Reply from Lazy Carpets & Flooring
Absolutely 💯 over the moon, the lady who came round Rebecca was absolutely excellent very professional, helped me with the colour choices and made it look so easy so made the whole process and experience enjoyable!!! Rebecca was very patient with me and let me know exactly how much everything was, as we discussed the different options and choices!! Really would recommend using this company to anybody & cannot wait until all the carpets and flooring are fitted!

Reply from Lazy Carpets & Flooring
Very friendly company, helpful staff and experienced fitters. Rebecca has visited me on 4 occasions now and each time has been brilliant. Understanding my requirements and detailing my options so I can make an informed choice. And the fitters (Charlie and his assistant) work really hard leaving me with a wonderfully fitted carpet. 100% recommend this company.

Reply from Lazy Carpets & Flooring
I couldn’t be happier with the service from
Lazy carpets. They arrived right on time, worked incredibly efficiently, and the finish is flawless. They even tidied up after themselves! Highly recommend if you want a professional job done right the first time.

Reply from Lazy Carpets & Flooring
Lynn who came out was great! Advised well and done her best to keep the cost down ( thats when you know your in good hands)
Everything went to plan as had to have the fitting over 2 days ( due to a full house)
The fitters are paid separately and they also done a fantastic job. They was courteous & helpful and bagged up all the old carpet ready for me to skip.
Really good company & Staff, would highly recommend

Reply from Lazy Carpets & Flooring
Ian and his fitters were fabulous
Ian and his fitters were fabulous, Ian came to our property, which required flooring throughout, bringing suitable samples, measuring up and producing a very reasonable (was expecting a lot more) quote very quickly.
The 2 fitters arrived on time having called first to give an eta and did a really lovely and tidy job. The whole process was very easy and we are delighted with the end result. I’d definitely recommend- they even offer interest free payments 😁

Reply from Lazy Carpets & Flooring
Absolutely lovely kerry talked methrew everything helpful showed me plenty off options brilliant experience.

Reply from Lazy Carpets & Flooring
Great job done, excellent workmanship, happy with over service

Reply from Lazy Carpets & Flooring
Arranged for someone to visit my home to survey the floor and get a estimate for new flooring and took less than 30 minutes while there to get a price and when i confirmed the lads arrived the very next week on time and got it installed in half a day. Would highly recommend.

Reply from Lazy Carpets & Flooring
We are really happy with the quality of our new herringbone flooring; it looks and feels like a top-tier product. A huge thanks to Ian, who was fantastic and very professional when he came out to price everything up for us.
The only reason I’m giving 4 stars instead of 5 is due to a bit of budget shock. Once the original floor was lifted, as we were due to have the herringbone fitted on 30/04, the fitter, Andy, discovered that our subfloor was incredibly uneven. We had to have all the rooms screened, which added an unexpected £1,200.00 to the original quote.
While we understand that these issues are hard to determine until the old flooring is up, it was a tough pill to swallow! However, Andy has been absolutely amazing throughout the process. He’s been incredibly reassuring, making sure we know the job is being done properly and to a high standard, which has really put our minds at ease.
We are now booked in for the final fitting on May 11th and honestly can't wait to see the finished result. Overall, great quality and a great team—just be prepared for potential subfloor prep!

Reply from Lazy Carpets & Flooring
From start to finish everything was amazing! The service was incredible very fast turn around we had to wait as we were going away but nothing was too much trouble. Will definitely be using lazy carpets again for my flooring needs! ☺️ 10/10 would recommend!

Reply from Lazy Carpets & Flooring
Sales Team – Brilliant
Carpet Fitters – Brilliant
Customer Service – Disappointing
I recently ordered carpets from Lazy Carpets and initially everything went smoothly. The salesperson was excellent, and the fitters who attended were professional and helpful.
Unfortunately, when the fitters arrived to install the carpet, it turned out the carpet supplied was too short, meaning the installation had to be stopped and a replacement reordered.
What disappointed me most was the response from the office. The person I spoke with came across as though they simply didn’t care, which really let the overall experience down.
That said, once the replacement carpet arrived and was fitted, I was very pleased with the final result and the quality of the product.
Would I use them again? Yes, I would.

Reply from Lazy Carpets & Flooring
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