Lavetir Reviews 

546
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 142 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praised the beautiful products and high quality of the dresses, noting luxurious feel and excellent craftsmanship. Many found custom sizing resulted in a perfect fit, leading to numerous compliments. Reviewers also appreciated the appealing designs and material quality. However, some people were dissatisfied with ordering and returns. Several customers reported sizing discrepancies, even after providing measurements, leading to garments that did not fit. The refund process was a common concern, with people mentioning high restocking fees and difficulties in obtaining full refunds. A few also experienced significant delivery delays or non-receipt of orders.

What people talk about most

Product

Customers had positive experiences with product, with many praising the beauty, quality, and accurate fit of... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing satisfaction with the... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing significant dissatisfaction... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers expressing satisfaction with... See more

Refund

Reviewers mention ambiguous feedback about refund policies, with some customers reporting difficulties in... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like the dress, but accidentally ordered the wrong size. It was my fault. I didn’t measure myself correctly before ordering. They did compensate me 25%, which was helpful and showed that the company... See more

Company replied

Rated 5 out of 5 stars

I won't lie, I was hesitant. A BIG woman needing a dress for a wedding and shopping online has to be. But Lavetir CAME THROUGH. The dress is stunning, made perfectly to my specifications. So many... See more

Company replied

Rated 5 out of 5 stars

Lavetir’s customer service was excellent. I had to do custom sizing (which is free of charge) and had written down my proportion incorrect. They were quick to catch this and emailed me to double check... See more

Rated 5 out of 5 stars

I loved my Lavetir dress, the appliques were really beautiful, It fit me excellently and has a corset inside to give you a beautiful body shape and the fabric is great, I loved how I see myself in thi... See more


Company details

  1. Women's Clothing Store

Written by the company

Empower your beauty - that’s what we’re all about. We believe that everyone is unique and beautiful no matter your size, race, religion, or anything, You're always beautiful. Be your own kind of beautiful. Lavetir connects all the needed resources to offer you a better way for bridesmaid dresses shopping, with all sizes (0 -32W) & free custom size service, and 50+ colors. Why? Because everyone in the crew is unique and beautiful!


Contact info

3.7

Average

TrustScore 3.5 out of 5

546 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 1 week

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3.7

All reviews

(546)

141 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent shopping and craftsmanship

Lavetir offers an easy shopping experience, and measurements match well to make ordering simple. The beautiful garment was made right away and shipped with care. I will shop here again.

9 February 2025
Unprompted review
Rated 1 out of 5 stars

Bad company doesnt deliver and doesnt take respinsibikity

They sent dress after the promised and needed date. When dress arrived it was wrong color (theybsent green instead of blue) and the custom sizing was also wrong, like 10 inches too big on one of the dimensions. When informing customer service about being late, they said too bad, when informing them about wrong color they said we can only offer you to get 50% back. Theyre refusing to send return shipping label. This is the kind of companybthatbyoure always warned about.

11 March 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic company can’t recommend…

Fantastic company can’t recommend enough. So quick to respond and very helpful. Couldn’t do enough for me but most of all the 2 flower girl dresses I bought were absolutely stunning and amazing quality. Can’t recommend highly enough. Will definitely order again.

26 February 2025
Unprompted review
Rated 2 out of 5 stars

Vestidos de Madre de la Novia

Talles a medida con 40 cm mas grandes, color equivocado, confección mediocre, y.. no puedo devolverlo porque " se supone" esta hecho a medida, envió eficiente. No lo recomiendo en absoluto.

Custom sizes 40 cm larger, wrong color, mediocre workmanship, and... I can't return it because it is "supposed" to be custom made, shipped efficiently. I don't recommend it at all.

25 February 2025
Unprompted review
Rated 5 out of 5 stars

My sister was getting married and had…

My sister was getting married and had all her bridesmaids purchase their own dress. Let me tell you... It is not easy finding a dress for a plus sized woman. Especially for a wedding. However, my sister recommended this website. Plus size woman also don't have too much confidence ordering clothes online. I decided to give it a chance and I am so glad I did. Not only was the material and color spot on- but it also fit me so well. I had a lot of people compliment me on my dress and I also felt good in it too! Thank you!

24 August 2024
Unprompted review
Rated 1 out of 5 stars

This company is a complete SCAM

This company is a complete SCAM

Purchased a dress they sent wrong size & color said we chose wrong ( only one navy blue option not sure how WE messed up when they sent the wrong item)
They offered us a 25% TWENTY FIVE PERCENT refund on a 189$ dress. Do not trust the website reviews my mother is out 200$ now.

14 February 2025
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam! I ordered some bridesmaid dresses for my wedding, unfortunately some of them did not fit so I asked to return them to get a different size and they refused to refund me!! I paid £270 for all the dresses and they said they would refund me 20% meaning I would be down by £200. I was going to buy further dresses from this sight but the refund policy is a joke.

11 February 2025
Unprompted review
Rated 5 out of 5 stars

"I loved my Lavetir dress

"I loved my Lavetir dress, the appliques were really beautiful, It fit me excellently and has a corset inside to give you a beautiful body shape and the fabric is great, I loved how I see myself in this dress, everybody was telling me that is beautiful. Plus, the customer service is great!

29 November 2024
Unprompted review
Rated 1 out of 5 stars

Returns are too expensive!

The dress I received was not going to work for my occasion. Carefully read the return policy, because it is very expensive to mail it back to China and you are in charge of return postage. And they won’t give full amount, so it would be as if I still spent the money if I returned.

31 January 2025
Unprompted review
Rated 5 out of 5 stars

I recently purchased a bridesmaid dress

I recently purchased a bridesmaid dress from Lavetir for a friend's wedding, and I was thoroughly impressed with the experience. The dress arrived in perfect condition, and the fit was impeccable, requiring no alterations. The size guide provided on the website was extremely helpful and accurate, ensuring a seamless ordering process. Based on this positive experience, I would highly recommend Lavetir for future purchases and would certainly consider ordering from them again.

21 December 2024
Unprompted review
Rated 5 out of 5 stars

When I got the dress it fit perfectly

When I got the dress it fit perfectly. I didn’t have to wait very long for it to arrive in the mail and I’d even asked for a few modifications. I’ve recommended the site to a few of my friends getting married this year already!

18 January 2025
Unprompted review
Rated 5 out of 5 stars

5⭐️⭐️⭐️⭐️⭐️

The quality of the dress is top, I have no words to describe how good the dress is and for the price of it is definitely a bargain. Quick response also from the supplier, very very impressed definitely be shopping here again 🤗

21 January 2025
Unprompted review
Rated 5 out of 5 stars

Experienced really great service with…

Experienced really great service with Lavetir. Dresses arrived exactly as described/photographed and were soft and well made. The dresses took around 3 weeks to arrive which felt timely. Lavetir also reached out to me to check my wedding date to ensure the dresses would arrive when I needed them, so a very thoughtful customer service experience too.

10 October 2024
Unprompted review
Rated 4 out of 5 stars

Beautiful Dress, but slightly Small on Top.

I absolutely love the bridesmaid dress! The fabric is gorgeous, and the color (lavender) was exactly what I was hoping for. If fits perfectly around the waist, and the length was just right.
My only issue was with the top - it was a bit tight around the bust area. I had to adjust it a little bit, but nothing too crazy. I you're bigger-chested, maybe go up a size or two. Other than that, It's a stunning dress and I felt amazing in it.

20 January 2025
Unprompted review
Rated 1 out of 5 stars

Avoid.

I ordered and paid 4 x different Bridesmaid dresses. I was contacted and asked if they could send only two. I said that's fine I'll try them on and let them know how I get on.

After two weeks the 2 x dresses finally arrived. I contacted them and advise which dress I would keep and which I would send back.

I was then advised of the 30-50% fee for restocking on top of paying for the postage.

I have no issue paying for the postage I think that is fair, however, this restocking fee is OUTRAGEOUS.

Essentially I ended up paying £50 to return a £100 dress that they can resell for full price.

I will not be using this company again.

Update 1 month after return: Return was posted as per their advise and never made it through customs. I put the address and everything as per instruction. Guess I will be recieving no refund whatsoever.

6 January 2025
Unprompted review

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