The company is not taking responsibility for shipments
The company is not taking responsibility for a lost dress that was for a wedding. They claim they mailed it and are blaming it on the logistics company. Meanwhile I am out $200 over a month later. Never got my dress in time and had to scramble for a wedding. They keep saying they are waiting on shipping, I have disputed with my bank and the process is long. Do not use them for weddings or any important event.
Reply from Shirees
We’re sorry to hear about your experience. According to the tracking information, the package was shipped on time, and we have been actively following up with the carrier regarding the delivery issue. We understand how stressful this situation was before your wedding and sincerely apologize for the inconvenience caused. Please rest assured that we will continue to handle this matter carefully and do our best to help resolve it for you.