Last Minute Travel Reviews 

186
TrustScore 2 out of 5

1.9

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Rated 5 out of 5 stars

You have to be extra careful when booking your flights there as they try to push down services you might not want. They charged me for some insurance that i never agreed to in the final price but afte... See more

Rated 1 out of 5 stars

Garbage service from scam company, made a fully refundable hotel booking. went to cancel and no where on their site is there an option to cancel, try calling them for 5 days on different times and no... See more

Rated 1 out of 5 stars

Awful service been waiting since June unable to get through by phone. Sent many emails which come back. Now going through resolver and if no luck will take it further. Booked same flights as friends T... See more

Rated 1 out of 5 stars

Shame that big companies with valid registered IDs are allowed to be a scam. Banks should blacklist them for any transactions going to the merchant . They just take the money and never pay the airline... See more

Company details

  1. Travel Agency

Information provided by various external sources

Simple and secure bookings for trips in the last minute or far in advance. Last Minute Travel is the leading website for airline tickets, hotel reservations, car rentals, cruises, vacation packages, and various attractions with trusted services in 13 languages.


Contact info

1.9

Poor

TrustScore 2 out of 5

186 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.9

All reviews

(186)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

They are a SCAM. Avoid Lastminutetravel.com

I booked a room through them that came up as "insufficient funds" but lo and behold, I was charged the full $350. They said it never went through. Had to get my credit card company to reverse the charge which took a full two months. THEY ARE A SCAM. Make no mistake. The good reviews are all lies. It's a scam I promise you.

18 May 2021
Unprompted review
Rated 1 out of 5 stars

Horrible experience booking hotel and worst customer service experience

Horrible experience booking hotel through them. Called the hotel more than a week ago, no reservation. Called lastminutetravel, agent said they called the hotel and sorted it out. Now I'm at the hotel waiting over an hour while their "emergency team" sorts it out with the hotel, and they haven't even yet sorted it out yet.
Update: After an hour and a half the "emergency team" has gotten nowhere, repeatedly stated there is no supervisor available, and hung up on me when I asked to be transferred to someone else. Have to pay for the hotel at the normal rate and attempt to get refund with this scam ass company later which I'm sure will be another horrible headache

13 May 2021
Unprompted review
Rated 1 out of 5 stars

Do not use them

Do not use them. They dont refund !! beware guys..They even dont modify the dates later..Scammers

12 May 2021
Unprompted review
Rated 5 out of 5 stars

Very good - saved me a lot of money

I just returned from a trip to Cancun and I used lastminutetravel.com for the hotel. I got an amazing deal that was hundreds less than any other website. I was a bit skeptical after reading so many poor reviews, but I spent the time to reconfirm with Lastminutetravel, and also with the hotel. When I checked in, everything was in perfect order and there were absolutely no problems. The customer service team at Lastminutetravel.com were also very helpful when I called them. So... perhaps some are only posting the negative, but I want everyone to know they are legit and I had a good experience.

11 May 2021
Unprompted review
Rated 1 out of 5 stars

My account was charged $107

My account was charged $107. For not exactly sure for what yet. Very difficult to track these ppl down. This should be interesting, based on reviews, getting money refunded. I was indeed searching for reservations for a particular night which I never found in the end. It would seem as though somehow a reservation was wrought out of the process. So far though, I've been unable to track down any such reservation info. Will file a dispute with credit card company if I can't get anywhere with it myself.

18 April 2021
Unprompted review
Rated 1 out of 5 stars

SCAM !!

SCAM !!! DO NOT USE THIS COMPANY. My work payed them 1K for a hotel reservation. The hotel received the reservation but their (last minute travel) credit card declined. Have been trying to Reach customer service for 2 Days to get this figured out. Useless company

13 April 2021
Unprompted review
Rated 1 out of 5 stars

This is by far the worst business I…

This is by far the worst business I have dealt with. I had reserved a room through them and went to the hotel and they did not recieve the reervation. I had to block my card. I then called on Monday and there stating that I used the reservation, however I didn't and I had to pay out of pocket because the hotel never recieved the reservation..

12 April 2021
Unprompted review
Rated 1 out of 5 stars

Nothing but a scam!

Omg! We showed up at our hotel after paying for 2 nights and now the hotel is saying something is wrong......that this "Last Minute Travel" did not pay them. The hotel is trying to reach them and cannot get a hold of them. Now I am out $222 and still don't have a room. How can this happen?

1 April 2021
Unprompted review
Rated 1 out of 5 stars

Stay away from last minute travel

Stay away from last minute travel. I used Last Minute Travel to book a stay at the Crowne Plaza in Dallas. There were issues with the stay so the hotel manager said no charge for our stay but since it was through Last Minute Travel I had to contact them for the refund. My stay was in early February 2021 it is now near the end of March. They gave me the run around for weeks before saying after the 6th phone call that they did refund me. However they did not. I even provided them proof from my bank. The customer service person Juan wanted became aggressive and when I asked to speak with his supervisor he said he is the supervisor then later in the same phone call he said his supervisor isn't taking phone calls. They are located overseas in Spain. No one will respond. I would not recommend anyone book through them because if there is an issue and the hotel itself says they won't charge you and to contact lat minute travel for a refund your money, good luck getting it back from a company located in a foreign country. If I could rate them a Zero I would.

25 March 2021
Unprompted review
Rated 1 out of 5 stars

Hello Lastminute, give my money back

Hello Lastminute! when will you return my money or at least a voucher for a flight canceled due to coronavirus in July 2020? please contact me, it is impossible to contact you in my personal account on your website ID 1596290015

19 March 2021
Unprompted review
Rated 1 out of 5 stars

Do not use this company to book…

Do not use this company to book anything!! I booked my flights in June and one of my connecting flights got cancelled and to this day I’ve not been refunded. I had to book an alternative flight and pay extra money for it. The customer services number doesn’t get you anywhere asks for your booking reference and an automated message come up that you’ll be refunded in the next 7 days but to this day I’m still waiting a refund. They are slightly cheaper than other agents but I’d rather pay that much more!! Stay away from this company!

18 March 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY.

The worst experience. DO NOT USE THIS SITE. I had to fly to LA, and was supposed to stay for 4 nights. I got there in the evening and within a few hours, I had an emergency and had to fly right back to NY. I had no problem with the rental car, airline ticket, which flew me back away, with no extra charge. Holiday Inn stated that I should contact Last Minute Travel to refund my credit card. I have not been able to reach anyone and at times stayed for 2 hours waiting for someone to answer the phone until I hung up. Meanwhile, they charged my credit card for the full 4 nights, when I only stayed a few hours at the hotel. WORST COMPANY EVER. STAY AWAY FROM LASTMINUTETRAVEL.

18 March 2021
Unprompted review
Rated 1 out of 5 stars

If there were no stars to be given I…

If there were no stars to be given I would give them. I have had no refund since January for a flight which they or carrier cancelled and refund should be processed immediately not 3 months later. Nobody should use these agents at all. They do not respond nor proceed any further.

26 February 2021
Unprompted review

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