Booking process was straight forward, however some of the guest review rating were a little off, the number of 9-10 scores we saw wasn't the same as what we experienced. Would use LastMinute.com again... See more
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Company details
Written by the company
Here at lastminute.com, travel and leisure is what drives us. From hotels, city breaks and holidays to theatre, entertainment and spa days, we’re specialists in creating amazing experiences and unforgettable memories. Founded in 1998, we're experts in brightening up online travel. And we’re among the worldwide leaders in the field, helping more than 10 million customers each year to find their own perfect travel and leisure experiences.
lastminute.com – the inspiring travel company
Written by the company
- A worldwide leader in the travel and experience industry since 1998
- Every year 10 million experience seekers, from culture vultures to sun worshippers, book their travels and experiences with us. Why? Because we focus on making every moment worth living from click to trip and beyond. And we offer our customers a wide range of products to enable them to create unique memories. Whether it’s city breaks, including hotels and flights, longer holidays, the best theatre shows or relaxing spas, we are lastminute.com and great things happen here.
Contact info
Switzerland
- www.lastminute.com
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Excellence, almost
On the whole, out of this world, least the one we know! - thoroughly enjoyed ourselves.
BA lived up to its high expectations, they rarely fail; transit (Tefen) from airport to hotel efficient but scary, hotel (Raddisson) excellent except sink in bathroom had issues.
Reaching out to the customer service…
Reaching out to the customer service via chat. I takes time to get someone in the chat, but after 40 minutes I got a person. That helped me well. I need to wait for an email that will help me further, I assume that will be done, so for that a 4 star for them.
May use AI-assist with repliesRead more
Just went around the houses
Just went around the houses
Then just couldn't help
You need to let people phone you.
Wouldn't recommend you.

Reply from lastminute.com
It was very easy looking and finding…
It was very easy looking and finding the right deal. Harish one of the sale members helped me greatly when my payment did not go through by looking into it he got me a better price deal. Thank you Harish
First time booker and very impressed
First time booking. Decided to call to see if I could get a better deal. Arya was really helpful and efficient and saved us money too. Thank you
The agent
The agent - Priya - rang as I was having some difficulties completing my booking online and was very helpful. Thankyou
Lovely holiday
Lovely holiday, nice hotel with lovely breakfast and fab aircon. Would definitely recommend booking through last minute great service.
Very tired is a understatement
When we arrived at the Columbia hotel it looked nice, however the lock to our room was very difficult to open.
The room hadn’t been cleaned properly, we found crisp packets and other rubbish swept under the wardrobe, there was thick dust on every surface, and the bedding and towels did not seem clean.
The shower leaked and the toilet seat was hanging off.
Everything was very smelly, our towels or bedding was not changed or cleaned at all during the
week.
We even had to ask for a toilet roll.
Overall would not recommend.
The staff were friendly but the hotel was a definite do not stay.
You have been warned!!!!

Reply from lastminute.com
Beware prices might be raised at checkout
be careful about booking flights on thus site. My flight rose by over £100 at checkout but I had changed nothing from my original sky scanner data. It was not set booking or luggage charges - just an unexplained uplift
Booking process easy and straightforward
All costs clearly displayed ahead, no extra costs coming during the booking process
worst airline
long queue because airline staff is very slowly at boarding. no meal or water even at fly. this my worst experience flight at all

Reply from lastminute.com
Great service keep it up
Great deal and no issues in our travel
Completely trouble and problem free
Completely trouble and problem free. Very good journey both outbound and return. ✅
Everything is well organised 👍
Everything is very clear in the app, the hotel and the transfer service that I have arranged - all worked like a clock. That’s what you want when you travel- predictability, smooth travel.
Brilliant from start to finish
Brilliant, easy to use and everything was as we’d booked it when we arrived.
Would definitely book through them again and highly recommended
Good service
Amazing stay at the hotel it really was…
Amazing stay at the hotel it really was a 5 star trip .
From the reception to restaurant where marcos was just Brillant
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