LANGUAGECERT Reviews 5,842

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 4,369 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff as friendly, professional, and helpful, creating a comfortable and supportive environment throughout the process. The booking process is consistently described as easy, smooth, and efficient, making it straightforward to schedule exams. Many people appreciate the overall service, noting its organization, clarity, and the stress-free nature of the experience from start to finish. However, some customers also noted issues with the test environment, specifically mentioning excessive noise from other candidates that made it difficult to concentrate. A few other people also felt that the location of the test center could be tricky to find or that the building itself was run down. There were also occasional complaints about examiners having strong accents, which impacted the ability to understand questions.

What people talk about most

Staff

Customers had positive experiences with staff, frequently describing them as friendly, welcoming, and... See more

User experience

Consumers find the user experience to be largely positive, describing it as stress-free, smooth, and... See more

Service

Users describe positive interactions with service, highlighting it as fast, helpful, and straightforward,... See more

Location

Reviewers mention ambiguous feedback about location, with many finding it easy to find and accessible, often... See more

Booking process

Clients share positive opinions on the booking process, with many describing it as easy, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The B1 test was overall good 👍 The staff were friendly and the environment was comfortable. The listening and speaking parts were manageable with a bit of preparation. If you practice well and stay c... See more

Company replied

Rated 5 out of 5 stars

This is the second time using languagecert and the experience has always been good. It is easily to book and exam date and the locations easily accessible. I was nervous for my exam but the practise p... See more

Company replied

Rated 5 out of 5 stars

First and foremost this company or school is excellently friendly. All the equipments including the computers are topnotch. If you prepared well you will definitely pass. I will always recommend them... See more

Rated 5 out of 5 stars

The process was smooth and efficient. From entering the building to finishing the exam all members of staff were professional and friendly. The confirmation email with the exam result came through w... See more

Company replied


Company details

  1. Educational Testing Service
  2. Educational Institution
  3. Language Course Provider

About LANGUAGECERT

Written by the company

Reliable. Innovative. Recognised.

LANGUAGECERT is committed to developing and delivering high-quality, internationally recognised language exams that enhance the career, education and life prospects of individuals worldwide.

LANGUAGECERT offers Home Office approved, Ofqual regulated English language exams for UK Visas & Immigration.

Based on PeopleCert’s proprietary, award-winning technology, LANGUAGECERT Online exams with remote, live invigilation provide a secure and reliable way for candidates of all ages to take high-stakes, internationally recognised language exams from their preferred location without having to visit a Test Centre.

The booking system is flexible and tailored to the candidate’s personal schedule, while the whole process is simple and secure with results available in just 3 working days.

LANGUAGECERT offers high-stakes exams that are officially recognised by an ever-growing number of Higher Education Institutions, organisations and government bodies in the UK and internationally.

LANGUAGECERT is regulated by Ofqual and Qualification Wales and is a Home Office approved provider of SELT exams for UK Visas & Immigration.

VISIT OUR WEBSITE

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

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Rated 5 out of 5 stars

Great experience

I had an amazing experience, I was really nervous even though I know english , the examiner made it so easy , thank you very much.

20 May 2026
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Reply from LANGUAGECERT

🧡 Knowing the examiner turned your nerves into confidence, Dana, is one of the best things we could read. Thanks!

Rated 5 out of 5 stars

They are great.

They are great.

12 May 2026
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Reply from LANGUAGECERT

Anthony, sometimes two simple words say everything 😊 Thanks for the kind feedback!

Rated 5 out of 5 stars

Great staff

Because of the staff they will explain anything to you before your exam

19 May 2026
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Reply from LANGUAGECERT

Joyce, your kind words about the team are wonderful to read 🌸

Rated 4 out of 5 stars

I was late for the 30mins arrival…

I was late for the 30mins arrival before exams but was given the chance to take the exams.
Soon after the exams, I got emailed with the results which was great.
I would love if there could be a little bit of privacy because you could hear other exams candidates conversation which can be distracting, that’s all. Other than that, experience was great.

12 May 2026
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Reply from LANGUAGECERT

Alfred, a generous start to the day and fast results to close it out, glad the overall experience came through positively.

Rated 3 out of 5 stars

I took the exam online


I took the exam online, but unfortunately the noise around me became very distracting during the test. Because of the background noise, I missed a very simple question that I normally would have answered correctly. This negatively affected my concentration and overall experience. For this reason, I would prefer taking the exam face-to-face rather than online in the future.

19 May 2026
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Reply from LANGUAGECERT

Dear Sidal,

Thank you for sharing your experience with us. We are sorry to hear that the background noise during your online exam affected your concentration. Your feedback has been shared internally with the relevant colleagues.

If you require any further assistance, please contact our Help & Support team: https://www.languagecert.org/en/help-and-support

Best regards,
LANGUAGECERT

Rated 4 out of 5 stars

Friendly and efficient staff

Friendly and efficient staff. The waiting area was a bit tatty with possibly not enough seats. In the end I paid near enough 160 pounds for an exam lasting less than 20 minutes with 10 minutes prep. My expectations were a little bit higher. Still everything else was ok. Equipment was fine, access etc. was fine

13 May 2026
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Reply from LANGUAGECERT

We appreciate your honest comments regarding the waiting area and overall expectations around the exam experience.

Rated 5 out of 5 stars

The receptionist was very welcoming and…

The receptionist was very welcoming and friendly yet professional. Gave me time to calm myself and relax. Explained everything so well. Helped with the parking as well. It’s great they provide free parking as well.

15 May 2026
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Reply from LANGUAGECERT

Being welcomed warmly while also receiving clear guidance sounds like the perfect balance. Thanks for taking the time to share your experience, Komal!

Rated 5 out of 5 stars

I'm so pleased with all the staff…

I'm so pleased with all the staff members service and gesture. Overall, I'm happy with the service

Regards,
Vijay.M

18 May 2026
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Reply from LANGUAGECERT

Annalakshmi, your kind words about the staff and their gestures are truly appreciated. Happy to hear the overall experience left such a positive impression.

Rated 5 out of 5 stars

Good experience

Good experience

15 May 2026
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Reply from LANGUAGECERT

Good experiences are built one moment at a time. Thanks for sharing yours, Ahmed.

Rated 4 out of 5 stars

Helpful but the test environment in…

Helpful but the test environment in Chiswick was not great. People were sat close together and was too loud - During my test I can hear other candidates taking their test even with headphones on. It was quite distracting.

14 May 2026
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Reply from LANGUAGECERT

Thank you for the balanced review.

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