Ladbrokes Reviews 

Bonuses and incentives are poor. The Ladbucks promo has recently been nerfed beyond belief. The number of free slots contests has been reduced, this reduces the opportunities to win and has also caused each contest to have significantly more payers which further reduces the chances of a win since the reward pool is fixed; additionally the brackets for winners and the amounts of winnings have also been reduced, so overall the potential chances of a win are significantly lower. They also use the worst slots on the site for most of these contests, for example using collector-based slots for a contest with a fixed 30 spins, giving a minimal chance to reach a decent score.

The live contests aren't the greatest either - Ladbrokes live games are provided by Playtech and some of their practices, particularly on wheel games, make me genuinely wonder how they have ever been licenced to operate in the UK. For example half-spinning the wheel so that certain segments simply never reach the flapper. It should not be legal to take bets on outcomes which are literally impossible to achieve, not least because this reduces the overall odds on specific outcomes across multiple spins.

I use Ladbrokes primarily for sports betting, where they do OK. Just OK; they don't have the best odds but they aren't the worst either and I've never had problems with rejected bets, payout problems or issues with customer support, they've all been fine in my experience.

I do feel that they're riding their position as one of the best known names on the high street in the UK a bit hard though - gambling is a hugely competitive marketplace these days and foolish decisions like slashing the rewards provided from Ladbucks will encourage people to look elsewhere.

Ladbrokes 😂😂😂

They call themselves an online Casino lol
Ladbrokes free promotions are boring, never get placed on any leaderboard and Ladbucks is ridiculous as you need Thousands for 3 dead capped spins to get a pop up stating unlucky you didn't win or 4p or something.
Gameplay when you deposit on whatever game or whatever stake is just dead spin after dead spin with no features or scatters.
If you was lucky enough to get a feature it's very capped and your winnings are appallingly very low peanuts, making it it so dreary and boring.
Ladbrokes i'd rate out of 10 for an online Casino about half a point.
If your bored and want a flutter you stand just as much chance winning on the National lottery.

Is this the worst of the lot? I think so. €50+ on multiple 10 cent games, 2 scatters with wins of €2 and €4.

Terrible app, constantly hangs, across multiple devices.

Free spins when you spend €20, except it doesn't work, never credits, and when you reach out to customer service you spend 45 minutes to get an I don't know from an idiot.

Honestly, wipe your butt with the money instead, at least it's good for something then.

Staff member at Bingley.. Absolutely laughable.. after 40 thousands upwards spent regularly on-line.. with sister partner coral.. I decided to visit the shop.. Friendly conversations with other staff members.. The Little Hitler snatches the phone and charger lead..A simple who's is this phone plugged in.. WOULD OF SUFFICED.. ABSOLUTE DISGRACEFUL STAFF MEMBER TO THE public..

Over 500 spins on same game without a bonus it's absolutely shocking how is that even possible

Customer advisor admitted the block will stay on my account, when pointing out the company was a scam he replied why would you want to be with us we’re scamming people luckily I have recorded the call! Rang back and was told no one could speak to me as I was recording ……something to worry about Ladbrokes? If your agents and yourselves have done nothing wrong then you wouldn’t be co termed about being recorded!
Stay well away from them they will take your money and block your account! Admitting you’re scamming people wow!
Thanks for the proof though I will made sure it lands in the correct hands! You need investigating

Placed a bet on the Irish Grand National and was told by the member of staff in the shop that each way was for the first six places. My horse finish sixth I went to pick up my winnings and was told it was only paying the first five places the information of point of sale was incorrect and after speaking to customer services the area manager is refusing to pay out over 40 years of betting with this company and there will be no more shocking service.

EDIT: THEY HAVE NOW BLOCKED ME FROM USING THE ONLINE CHAT

My mum likes a spin occasionally she’s a pensioner and gets bored, she had a little win, at withdrawal she was asked for all kinds of stuff which she provided and apparently that’s not good enough, they are now refusing to pay out and refusing to pay back what was deposited since opening. ABSOLUTELY DISGUSTING TO SCAM A PENSIONER!

Closed my account as they want to no your bussiness glad i did anyway dont want to payout withdraws some clown on the phone talking rubbish

another case of account closed for no reason. citing irregular activities. odd enough, the email cam through just minutes after i processed a large winnings withdrawal. now i can't access my winnings and they even refuse to refund the stakes (they cant keep the stakes and the winnings, that's just theft). going through complaints procedure and have been in touch with the gambling commission. i will have my money or my day in court.

Overall this is one of the more reputable online sites. They pay relatively quick and never a problem with payment. They are fair and you win fair and square. No catches. I see a review about chat bots and I hope its not going to ruin a reputable company like many others. I'll know when I have an issue I suppose. Definitely one of the better sites for my needs.

don't pay best odds as advertised, rip you off and always an excuse that doesn't make sense, when you win you lose, try another bookmakers

The ladbucks have been changed to be nearly worthless, what’s the point in them now? The daily spin wheel has been fixed on the 10 ladbucks prize for ages and the slot games are broken and buggy ☹️

Hoops to jump thru after i gave them Money to bet on Grand National was accepted ... now they want me to sent them my life story ... sorry but all i want now is to close my account and thats a pain too .. arggg what a palava .. i cant be bothered with it .. what a joke . i will go to a local betting office next time .. :)

Don’t see point in the ladbucks you never win enough get enough everything’s fixed jist like the gaming absolute garbage

I’ve had a very frustrating experience with Ladbrokes and won’t be using them again.

On multiple occasions, I’ve placed bets only to later notice that key details had changed without any clear notification. Odds shifting after selection, stakes not reflecting what was originally entered, and bets being accepted under different conditions than expected — all of which completely undermine trust in the platform.

What’s most concerning is the lack of transparency. There’s no clear alert or confirmation highlighting these changes before the bet is finalized, which leaves you second-guessing whether what you submitted is actually what you’re getting.

Customer support hasn’t been particularly helpful either — responses feel generic and don’t properly address the issue. For a company of this size, you’d expect far better accuracy and communication.

Overall, it creates the impression that the system is unreliable at best. When real money is involved, that’s simply not acceptable.

I’d strongly advise others to double-check every detail before confirming a bet — or better yet, consider using a more transparent bookmaker.

Just wanted to say 'Thank you' to Ladbrokes Bingley West Yorkshire.
For having a member of staff at front of shop helping,me on my annual visit to fill out a
Betting Slip for today's
Main GRAND NATIONAL RACE
Excellent customer service and comfortable Bookie's.

What on earth is going on with the ladbrooks coins. What a joke

Ok. This is evidence of how the site rips you off

After being a customer for years all of a sudden I need a well being check via phone call don’t waste your money on this site no respect for long standing customers they give you wins when you first join to get you hooked in then you get nothing AVOID Ladbrokes