Ladbrokes Reviews 

The ladbucks have been changed to be nearly worthless, what’s the point in them now? The daily spin wheel has been fixed on the 10 ladbucks prize for ages and the slot games are broken and buggy ☹️

Hoops to jump thru after i gave them Money to bet on Grand National was accepted ... now they want me to sent them my life story ... sorry but all i want now is to close my account and thats a pain too .. arggg what a palava .. i cant be bothered with it .. what a joke . i will go to a local betting office next time .. :)

Don’t see point in the ladbucks you never win enough get enough everything’s fixed jist like the gaming absolute garbage

I’ve had a very frustrating experience with Ladbrokes and won’t be using them again.

On multiple occasions, I’ve placed bets only to later notice that key details had changed without any clear notification. Odds shifting after selection, stakes not reflecting what was originally entered, and bets being accepted under different conditions than expected — all of which completely undermine trust in the platform.

What’s most concerning is the lack of transparency. There’s no clear alert or confirmation highlighting these changes before the bet is finalized, which leaves you second-guessing whether what you submitted is actually what you’re getting.

Customer support hasn’t been particularly helpful either — responses feel generic and don’t properly address the issue. For a company of this size, you’d expect far better accuracy and communication.

Overall, it creates the impression that the system is unreliable at best. When real money is involved, that’s simply not acceptable.

I’d strongly advise others to double-check every detail before confirming a bet — or better yet, consider using a more transparent bookmaker.

Just wanted to say 'Thank you' to Ladbrokes Bingley West Yorkshire.
For having a member of staff at front of shop helping,me on my annual visit to fill out a
Betting Slip for today's
Main GRAND NATIONAL RACE
Excellent customer service and comfortable Bookie's.

What on earth is going on with the ladbrooks coins. What a joke

Ok. This is evidence of how the site rips you off

After being a customer for years all of a sudden I need a well being check via phone call don’t waste your money on this site no respect for long standing customers they give you wins when you first join to get you hooked in then you get nothing AVOID Ladbrokes

Never win battle to get Ladbrokes points for arcade and it’s hard to get them 25 spins I won and got 1 pound 60 pence then even worse when I deposited cash

A few times they have messed up our Irish lotto , this time the idiot actually changed our betting slips to fit their mistake , it happens regularly employ people who know what they are doing in RCT person concerned was Kimberley on bet

Signed up, super quick and got a bet on. Welcome offer didn’t apply for some reason. Spoke to Ajay on chat and he did a quick check and sorted it, zero issues.

Ladbrokes had absolutely no issue accepting my deposit through a virtual card. The moment I won and tried to withdraw, my account was restricted. That timing speaks for itself.

They then demanded a copy of the virtual card, including the front and back. I explained repeatedly, in clear terms, that a virtual card does not physically exist. There is no front and there is no back. It is a digital payment method. This is basic, standard knowledge, not some unusual exception.

Instead of using common sense or passing the case to someone capable of understanding the issue, their customer service team kept sending the exact same copy and paste request again and again, as though nobody had read a single word I wrote. It felt less like customer support and more like a scripted barrier designed to frustrate the customer into silence.

Let us be clear about what happened. Ladbrokes was perfectly happy to accept money from that virtual card when it suited them. The very same card suddenly became a problem only when it was time to pay out winnings. Whether that is incompetence or deliberate obstruction, the result is the same: the customer is left locked out of their money for no fair reason.

I complied. I submitted the utility bill they requested. I gave clear explanations. I did everything asked of me apart from providing an impossible document that does not exist in the first place, to which I tool a snapshot of my account statement and the island where my Virtual Card resides on the bank app. Still, my account remained restricted and my money was withheld.

This has been one of the most frustrating and infuriating customer experiences I have had. Based on my experience, Ladbrokes seems very efficient when taking deposits and far less interested when it comes to releasing legitimate winnings. I would strongly warn others to be extremely careful. You can tell from their rating on here.

Ladbrokes gone the worst online Casino, use to be ok, but the scamming & rigging of players games, every reel , every combination, every Ante, & free spins rigged. They make a profit of over 1 billion a year scamming players. People need to start reporting or boycotting them, and definitely need to be investigated. DISGRACEFUL 😡 😡

Seems rigged bots and fixed pots

I used to love Ladbrokes!! I used to use the site all the time and have lovely little wins back. However this past 6 months in particular have been absolutely awful. You get pocket change on your spins you would need to do 300 spins or more to even get a rubbish bonus round. A site that was originally really good gone to absolute shambles I’m afraid I won’t be spending anymore money with them and I have been a loyal customer for over 10 years a shame really.

What a complete flop. As usual nothing pays out. Can't win. Cash ladbucks and free spins never get them. There other sites that are rubbish. This one tops them all. Time to call it a day

Scam company stay well away from these uploaded 400 in total in 1 night bonuses paid 18.00 on a £2 bet after rinsing me of £200 went on big bass slots 2 bonus on 1.50 paid 170 after rinsing me of £300 after that no bonus rinsed me completely on £1 bet all this was with xbet to increase scatter chance never even had 1 scatter appear on any reels for the last 100 very controlled not random or fair play involved they have complete control of it u can tell Boycott these we all know they cheat somehow to make money I will add i was 390 up and uploaded 400 somehow I was the 0.48p up wtf
And now because I mentioned this in a chat they have taken my 10% cashback and closed my account ow well like I give a crap ur garbage site anyways had better .

I’m mystified as to why Ladbucks thresholds are so high.

3000 for 3 spins when it used to be 300.

10000 for £1 when it used to be 1000.

Ladbrokes clearly don’t care about their brand reputation anymore.

Worst bookmaker iv ever experienced women behind the counter was very rude in front of customers I made a complaint to head office the next time I went in she refused to serve me and nothing was done about her I will never set foot in Ladbrokes again and I used to spent a lot of money in there as well I can now see why Ladbrokes has the worst review of them all

Absolutely disgusting site. I’ve deposited £850 in the last 48 hours and I’ve had not a single win from them. All those £20/£50/£30 deposits. Endless £1 and 50p spins and I only play a select few games so you would think at one point one of them has to stop spinning soooo bad but nope. I do not expect to win all the time that would just be silly however this site for a win is one in a million also noticed I no longer get ladbucks the free wheel spin wtf is that all about?