Ladbrokes Reviews 

513
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Don't get lured into their site for their welcome bonus, they don't honour it. They never said I wasn't eligible, I filled all the criteria, yet never got my welcome bonus, not the free bets, nor the... See more

Rated 3 out of 5 stars

I have been playing this site for a while now no issues sometimes win sometimes lose payouts are quick one of the better sites I find.

Rated 1 out of 5 stars

Their welcome bonus isn’t trustworthy. They aren’t helpful on support. I withdrew money after a lengthy live chat trying to get the odds they advertised from link. Dont bother.

Rated 1 out of 5 stars

Nobody in there right mind should use this site. They throw down your throat safer gambling, if people do arm to themselfs its there fault ladbrokes, last night for me was the last straw, 45 mins in... See more

Company details

  1. Online Casino or Bookmaker

Information provided by various external sources

Ladbrokes plc is a British based gaming company. It is based in Rayners Lane in Harrow, London. From 14 May 1999 to 23 February 2006, when it owned the Hilton hotel brand outside the United States, it was known as Hilton Group plc.


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1.3

Bad

TrustScore 1.5 out of 5

513 reviews

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No recent history of asking for reviews

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1.3

All reviews

(513)

74 reviews in the last 12 months

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Rated 1 out of 5 stars

World Cup Lucky Dip. AVOID

There is a new lucky dip on Ladbrokes for the World Cup Football, don't bother.
I placed a bet today on a 40/1 lucky dip and was given a 750/1 team.
I phoned to complain that my 40/1 odds was not a fair bet. There was nothing they were prepared to do

9 June 2026
Unprompted review
Rated 1 out of 5 stars

What a shit show my wife deposited 40…

What a shit show my wife deposited 40 pounds on there site won 520 pounds she went to withdraw it then they refused to pay her the winnings and closed her account and they said she failed he id saying she wasn’t allowed a account shit show and no explanation will be taking this further and taking legal advice to claim her winnings would not use this site

25 May 2026
Unprompted review
Rated 1 out of 5 stars

Shady

Shady, hidden T&C’s that other betting companies tell you about straight away… just check out the competitors to save yourself time and money, won’t be using Ladbrokes again.

16 May 2026
Unprompted review
Rated 5 out of 5 stars

Just want to give a bit of praise to…

Just want to give a bit of praise to Ladbrokes as their Safer Gambling Team in Gibralter always seem to understand why I use the gambling tools so much. If I have a GBP 400 monthly limit and lose GBP30 in that month - they understand that this is a responsible gambler and not somebody who needs to get blocked every day unlike other operators. Thank you Ladbrokes Gibralter for your common sense

12 May 2026
Unprompted review
Rated 1 out of 5 stars

Rubbish app

Rubbish app that glitches , fails to load in , pathetic freebies, doesn’t show up to date scorelines, as for the “ladbucks” 😂😂😂. Spin a wheel (always lands on 10 ladbucks) yet you need 3000 (yeah you read that correctly) three THOUSAND to win 3 free spins (used to be 300) . Then after ya spins you prob win zero anyway - it’s basically a way they try to con you into using the “arcade” so you play slots with ladbucks to win more. Essentially trying to hook you on to the slots and become addicted so you then play using your actual money. Then have the cheek to use the slogan. Gamble responsibly 🤦‍♂️. May as well give away free crack then say : don’t become an addict mind… Ridiculous

Annoying too, that you have to check the scores of the games via another app (William Hill I use) those are up to date and have some decent offers on too (go check them out if you aren’t using those already , it’s by far superior - better odds, app doesn’t glitch and their bet builders are great) loads of options to select from

Recently received an email survey from Ladbrokes asking how they doing. Wasn’t enough characters in the box to convey properly my annoyance 🤷‍♂️😂

ALTHO! on the positive side of things. They do something called Acca insurance - and I do use that and they also do a free bet builder deal that’s decent also… Other than that though - big disappointment

9 May 2026
Unprompted review
Rated 1 out of 5 stars

Unlawfully with holding payment of a winning bet.

I placed a bet on Cambridge to be promoted from league 2 which as of 5pm last night happened and they were even presented with the shield for doing so.I went to collect my winnings from my local shop today but have been refused payout until after the play offs- i told them Cambridge are not in the play offs they are promoted but was told by the customer services that their computer system can not settle it for nearly 4 weeks-this is disgusting.Either Ladbrokes like alienating their customers or they are short of money.The bet has won so pay up.This is the last bet i shall have with these lowlifes after 40 years betting with them.I have reported them to The Gambling Commission, the Independent bookmakers arbitration service and the Racing Post as they are with holding a payment for a winning bet for nearly a month-simply dreadful.They have no right to do this and it is unlawful in my opinion.

3 May 2026
Unprompted review
Rated 1 out of 5 stars

After depositing another £200 to get…

After depositing another £200 to get one feature for £1.40 I have decided to delete my account and take up heroin as a hobby instead. It is much less detrimental to one's health as well as being much better value for money. Bye bye

19 April 2026
Unprompted review
Rated 1 out of 5 stars

Should be sent to.jail and the gambling…

Should be sent to.jail and the gambling commissioner who allows this site to function they are stealing people's money through fraudulent activity how can this be allowed should be sent to life imprisonment because hanging is to easy don't give this site your time of day no wonder they don't show their faces just like theifs in the night they casino.site won't give you 5% payout shocking to the core

11 April 2026
Unprompted review
Rated 1 out of 5 stars

Avoid

Honestly this is the worse slots site ever. They expect you to keep putting money on to get sod all back. There’s better sites out there. Avoid using this.

8 April 2026
Unprompted review
Rated 1 out of 5 stars

Worst toilets I’ve ever been in. Shocking!!!

A friend of mine who goes to Ladbrokes on Milton Street in Nottingham city centre on a regular basis has recently become wheelchair bound. He now has to be taken to Ladbrokes on Milton Street by his friend & family.
During a visit on the 2nd April 2026, my friend wanted me to assist him getting to the toilet.
When we got into the toilet I was shocked at how filthy it was and the smell was so strong of urine it made me feel sick.
It’s hard to believe that a such a large national chain like Ladbrokes could allow their toilets to be in such a disgusting state, considering the money they make out of the punters. Shame on you Ladbrokes!!!!!

1 April 2026
Unprompted review
Rated 1 out of 5 stars

It should be called Ladbroke customer (don't) care

I placed a £150 bet on dinoblue at 2/1 (board price) at 12.33 on Friday 13th March in Ladbrokes Barnsley it won I went to collect my winnings on the 14th and was told it was 6/4 on the computer behind the counter they were having technical problems apparently with the board, so I phoned them that afternoon the woman was OK but I didn't get a proper response so I phoned again on the 16th, I had the most unpleasant experience of speaking to Stuart the most arrogant, obnoxious, bully I've ever spoken to or tried to get a word in,before I'd said 3 or 4 he said your not getting 2/1, so in reality it was it's 6/4 take it or leave it. I didn't get to say a quarter of what I wanted to say. I put the phone down feeling violated. I will never go into Ladbrokes again.

16 March 2026
Unprompted review
Rated 1 out of 5 stars

I had a bet on the rugby.

I had a bet on the rugby with Ireland, Wales and England to win. The score was France 65 and England 66 at 80 minutes. I won the bet but Ladbrokes use the match betting rules and final score. I feel cheated.

14 March 2026
Unprompted review
Rated 1 out of 5 stars

AVOID…… If you like winning £2.77

AVOID…… If you like winning £2.77, £5.01 etc and you only play 10p a spin max deposit a POUND then this is deffo the site for you.
You will have better chance on the 2p sliders you see in a arcade.
Its all limited now. Before the £5 max spin rule came in you have a good chance on here but not no more. Don’t be FOOLED people.
£5 spin bonus pay £105
£2.50 spin bonus £42
Average bonus on £5 spin you need to spend £400-600
Average bonus on £2.50 spin you need to spend £200-300 thats the player’s RETURNS. Tried and Tested

11 March 2026
Unprompted review
Rated 1 out of 5 stars

Ladbrokes 200 free spin bonus doesn’t work!!

Ladbrokes offered a 200 free spin bonus when you deposit and wager £10 when joining. The £10 was deposited and used on an applicable game. I received a message that the 200 spins were ready, however when you click the link it doesn’t work. I’ve spoken to several team members over the past few weeks and spins still aren’t working. I’ve been told this is an issue and unknown when it’ll be sorted. No compensation has been offered and refusing to manually add the 200 spins. I feel this has been a ploy to get people to deposit money and give details and Ladbrokes appear to not have any intention to give the 200 free spins to new joiners. Avoid if possible better companies out there!

23 February 2026
Unprompted review
Rated 1 out of 5 stars

Stole my money

Attempted lodgement to my account. Ladbrokes took my money from my bank account but never put the funds into my betting account
2 hours of customer service bots and phone calls and the funds not returned or lodged to my account yet.
Never Never use this corrupt company or trust them with your funds.

28 February 2026
Unprompted review

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