KwikBoy Modz Reviews 213

TrustScore 3 out of 5

3.2

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Rated 5 out of 5 stars

Great guy to work with took a little longer than expected but it was around Christmas so I Def understood. He gave me money back for the issue. Great product great quality work. Overall easy to dea... See more

Rated 3 out of 5 stars

Update: 8/14- Received email stating order has been cancelled with the amount that will be refunded. Refund hasn’t been received yet but could be processing still. ———————— Ordered an Xbox elite... See more

Rated 1 out of 5 stars

Took longer than expected for the controller. Was promised a certain date for Christmas but it almost did not arrive. Then I received an email saying they felt rushed so they forgot the bumpers on the... See more

Company replied

Rated 1 out of 5 stars

Ryan is very unprofessional. The way he treats his customers is sad. Please don't do business with someone that doesn't take pride in their work. He sends damaged products and poorly dipped controller... See more

Company replied

Company details

  1. Video Game Store

Information provided by various external sources

KwikBoy Modz Offers Thousands Of Custom Controllers and Controller Options To Customize & Mod Your Controller for Xbox One, PS4 and Nintendo


Contact info

3.2

Average

TrustScore 3 out of 5

213 reviews

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Rated 5 out of 5 stars

Great shop

Great shop. They are very reactive and are listening to us.
Two things that I think it could be better:
- a FAQ on the website with all answers for common question (fees foe canceling, possibility to change the carrier, delay to send the order etc.)
- a vision of the change we order when we choose the options to see the result

But, these two things could be an improvement. However, this is a great website, serious with a real service behind it.

I can aay I recommend it and would definitively buy again to them.

6 February 2021
Rated 1 out of 5 stars

I placed this order mid December 2020…

I placed this order mid December 2020 for my Grandson. I received it Feb 2nd 2021... 10 weeks later The paint job came out more pink than dark blue & purple. I was really expecting a lot more for my $, but I got very slow service & a very poor result in the paint job.

3 February 2021
KwikBoy Modz logo

Reply from KwikBoy Modz

Thank you for the feedback. As we have listed on our website, each is custom and may slightly differ from the picture on our website.
We also shipped your order within the time-frame listed on our website (factoring in the holidays) as it was ordered December 20th and shipped January 29th.
If you are not happy with the product, you have 5 days to return from the date of delivery.

Rated 1 out of 5 stars

I never got my item but it says…

I never got my item but it says delivered

28 December 2020
KwikBoy Modz logo

Reply from KwikBoy Modz

Thank you for the feedback but this is a review for us, not the carrier. Please contact them asap with your tracking information to locate your package. The sooner the better in a situation like this.
Update: I requested an investigation with the postal service and was contacted by your local office who confirmed through GPS location that the package was delivered at your address on the 24th.

Rated 5 out of 5 stars

Great service

Great service - quick and easy communication regarding adjustments needed on my order. Offered suggestions for controller design. Haven't rec'd controller yet; will update if there are any issues.

23 December 2020
Rated 5 out of 5 stars

Ryan excellent employee

I have say Ryan Grover-did excellent job getting me my order on time , I would definitely order from your company again, 5 stars for Ryan he kept me up to date with emails , thank you so much !

20 December 2020
Rated 5 out of 5 stars

5 stars

man this controller is badass, and so are the other ones. it took it about 3 months to get here but with COVID i ain’t complaining. probably gonna get more to be honest.

14 December 2020
Rated 5 out of 5 stars

One very happy 😃 10 year old

I would like to to thank you for making my grandson the happiest child this Christmas 🎄😊 I haven’t told him it’s here I’m going to surprise him, he absolutely loves fortnite & when he sees this controller he’ll go insane 😝 thanks again 🎄😊

11 December 2020
Rated 1 out of 5 stars

Not worth the money!!

Terrible, Terrible website!! Ordered a controller over 2 months ago and haven’t heard anything unless i message them first about the status of my order. So annoyed with the service, if the quality of the controller is cr*p I’ll be asking for a refund!!!

9 December 2020
KwikBoy Modz logo

Reply from KwikBoy Modz

Freya,
Thank you for your feedback and I understand your frustration. We were severely backed up due to supply issues and shipping delays caused by the pandemic. The abnormal amount of orders also compounded those issues. We posted a notice on our website to inform our customers of the delays and I believe we responded anytime you reached out. I do hope you will be happy with your controller and you can see your completed order on our social media page. You also have a $15 credit posted to your account for the issues. Happy Holidays

Rated 4 out of 5 stars

Overall pleased

Took a few months to get my controller and the paint is a bit bumpy, but over all, I am very pleased with my beautiful controller.

19 November 2020
Rated 5 out of 5 stars

Impressive work, great communication - Highly recommended

Seriously impressed with the controller I've purchased from Kwik Boy. Ryan was very responsive, friendly and professional in all communication.

First got in touch with Ryan around September time when I couldn't get the controller I wanted from SCUF and being less than impressed with their customer service, I shopped around to find another custom controller made service, and stumbled upon Kwik Boy Modz on Instagram.

After discussing my bespoke requirements and choices, Ryan helped me choose what would look best, and once it was final, payment was smooth & delivery was very fast. Shipped on Friday & just arrived.

The overall turnover time was around 2 months since payment was made, so although it does take time to arrive, you will not be disappointed with the final product. This item is a birthday gift, and it's one I cannot wait to hand over. (although I think I'll have to "test" it out first :) !!)

Overall though, highly recommended, be patient and you will NOT be disappointed with these controllers.

I have a SCUF controller myself and I have to say, despite loving it (Series 1) I'm that impressed with this Series 2 and the custom side of it, I will 100% be ordering myself one in the New Year.

16 November 2020
Unprompted review
Rated 1 out of 5 stars

Even with COVID it took awhile to paint…

Even with COVID it took awhile to paint the controller and after it was done the back of the controller looks faded in spots.

15 November 2020
KwikBoy Modz logo

Reply from KwikBoy Modz

I am very sorry for your experience Nick. We coordinated with you through Messenger and had you send back your controller and upgraded it as well. We sent a follow up email to see how you liked the changes but did not hear back. Please let us know via email, thank you.

Rated 2 out of 5 stars

It took almost 2 and a half months for…

It took almost 2 and a half months for them to ship my order. Several problems arose during painting process, many delays and little reason as to why. However, the final product is very acceptable besides a few missing details. Customer support was fast, but not helpful.

11 November 2020

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