KwikBoy Modz Reviews 213

TrustScore 3 out of 5

3.2

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Rated 5 out of 5 stars

Great guy to work with took a little longer than expected but it was around Christmas so I Def understood. He gave me money back for the issue. Great product great quality work. Overall easy to dea... See more

Rated 3 out of 5 stars

Update: 8/14- Received email stating order has been cancelled with the amount that will be refunded. Refund hasn’t been received yet but could be processing still. ———————— Ordered an Xbox elite... See more

Rated 1 out of 5 stars

Took longer than expected for the controller. Was promised a certain date for Christmas but it almost did not arrive. Then I received an email saying they felt rushed so they forgot the bumpers on the... See more

Company replied

Rated 1 out of 5 stars

Ryan is very unprofessional. The way he treats his customers is sad. Please don't do business with someone that doesn't take pride in their work. He sends damaged products and poorly dipped controller... See more

Company replied

Company details

  1. Video Game Store

Information provided by various external sources

KwikBoy Modz Offers Thousands Of Custom Controllers and Controller Options To Customize & Mod Your Controller for Xbox One, PS4 and Nintendo


Contact info

3.2

Average

TrustScore 3 out of 5

213 reviews

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Rated 5 out of 5 stars

Great little company to work with.

Great guy to work with took a little longer than expected but it was around Christmas so I Def understood. He gave me money back for the issue. Great product great quality work. Overall easy to deal with and he was great to talk to.

3 November 2023
Rated 1 out of 5 stars

SCAMMMM

Partner ordered a custom controller earlier this year. Had an email saying it would be dispatched soon, but then no email saying that it had been sent. Now they’re not replying to emails and the website is shut down. Waste of $300+ to be sent to nz SCAMMMMM. DO NOT PURCHASE FROM THEM

30 July 2024
Unprompted review
Rated 1 out of 5 stars

First time customer with nothing positive to say

Placed a order back in April of this year, I've contacted support several times and yet to hear back from anyone from the company.

I read the reviews about the poor communication skills that this company posses but I decided to give them the benefit of the doubt.

As customers we simply ask for communication

27 June 2024
Unprompted review
Rated 1 out of 5 stars

10 months and still no controller

Placed my order May 8th 2023 after reaching out and trying to get an estimate time for shipping (my last order 5 years ago was very fast, I expected the same type of service) I was told by Ryan that the edge controllers were on back order and would take the full waiting period.
Since then I would reach out every few weeks to see what was happening and every message was either a new excuse on why it was taking so long or he wouldn't respond to me at all.
They still continue to update their Instagram trying to get new customers so I really don't know why they are going this way of business all of a sudden. I only wanted a painted controller, not even a modded one so I didnt think it was a difficult order. Im out $280 so I would warn others to not order frm here.

8 May 2023
Unprompted review
Rated 1 out of 5 stars

Scam!

Order my controller 3 months ago. They dont reply to my emails or messages on messenger. I ask for a refund and they still havent reply to it. I just lost over $300. Please be advise about their poor service and shady ass buisness! Hope this review helped other to not fall into my situation!

3 August 2023
Unprompted review
Rated 1 out of 5 stars

Would never purchase again!

Took longer than expected for the controller. Was promised a certain date for Christmas but it almost did not arrive. Then I received an email saying they felt rushed so they forgot the bumpers on the controller so those had to be sent separately. I was frustrated. My son is finally able to use it, then eventually the left joystick is stuck on going left. I reached out a few times to ask for assistance with no response. I paid well over $100 for this controller to get this kind of experience.. don’t recommend

21 June 2023
Unprompted review
KwikBoy Modz logo

Reply from KwikBoy Modz

Good Afternoon Samantha,
As we discussed earlier, your controller was shipped within 4 weeks, within the 5 week leadtime posted and arrived before Christmas as promised.
As I also mentioned and as listed on our warranty page of our website, stick drift is not a covered issue as it is a wearable part and depends on use and care. Stick wear is inevitable and unpredictable due to the nature of the part. I offered to replace your internals at our cost (no extra charge) and you then decided against it and promised to leave reviews in various places because we would not give you a free controller after 7 months.
Also mentioned, at the time of your order, there were very affordable protection plans available (some as low as $7 for a year) that you could've selected with your controller but chose not to. This protection plan is a third party and would have fully covered a replacement for you.
If you decide you'd like use to replace your internals at cost as previously offered, please let us know.

Rated 4 out of 5 stars

Great product

Great product, good material used. Wish the actual mod programmers were easier to use. Digital triggers are a beast. Overall good experience

31 March 2023
Rated 2 out of 5 stars

Took a while to receive

I placed my order on December 27 2022 and I didn’t receive my order until March 15 2023. I also had to email the people a few times to check on my order, and wasn’t refunded for my extra attachments I added,which didn’t come with the controller.

16 March 2023
KwikBoy Modz logo

Reply from KwikBoy Modz

Good Afternoon, Can you please email us? If something was missing from your order we will happily correct but have not received any communication about an issue.

Update, I reviewed your order and email chain. There were no options missing from your order or refund due. We notified you of the issue with the triggers and Bumpers and you opted to change the option to dpad and buttons which we did.

Rated 2 out of 5 stars

5 Months

I ordered the controller on September 6th 2022, and I have still not received the controller as of 2/10/23. He did communicate with me, but stopped responding after January 7th.

6 September 2022
Unprompted review
KwikBoy Modz logo

Reply from KwikBoy Modz

I've offered you a refund twice and responded to your message you sent yesterday immediately and received no response.

Rated 5 out of 5 stars

My order took about 6 weeks to process

My order took about 6 weeks to process, which was quite a bit longer than I expected. I'm figuring that the seller must have had quite a backlog of orders for the holidays.

The customized controllers were beautifully crafted. I tested them out with our XBOX Series X and they work perfectly. My kids really enjoy them.

29 December 2022
Rated 5 out of 5 stars

1st off

1st off, the communication was excellent! Constantly updated about the status of my order. I waited, and it was close to Christmas & I was informed that my order had parts that were on back order. As I said, EXCELLENT communication! I was offered a full refund, but choose another controller. At the end of the day, I wish more companies had this kind of customer service.

19 December 2022
Unprompted review

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