KwikBoy Modz Reviews 213

TrustScore 3 out of 5

3.2

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Rated 5 out of 5 stars

Great guy to work with took a little longer than expected but it was around Christmas so I Def understood. He gave me money back for the issue. Great product great quality work. Overall easy to dea... See more

Rated 3 out of 5 stars

Update: 8/14- Received email stating order has been cancelled with the amount that will be refunded. Refund hasn’t been received yet but could be processing still. ———————— Ordered an Xbox elite... See more

Rated 1 out of 5 stars

Took longer than expected for the controller. Was promised a certain date for Christmas but it almost did not arrive. Then I received an email saying they felt rushed so they forgot the bumpers on the... See more

Company replied

Rated 1 out of 5 stars

Ryan is very unprofessional. The way he treats his customers is sad. Please don't do business with someone that doesn't take pride in their work. He sends damaged products and poorly dipped controller... See more

Company replied

Company details

  1. Video Game Store

Information provided by various external sources

KwikBoy Modz Offers Thousands Of Custom Controllers and Controller Options To Customize & Mod Your Controller for Xbox One, PS4 and Nintendo


Contact info

3.2

Average

TrustScore 3 out of 5

213 reviews

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Rated 4 out of 5 stars

No paperwork explaining how extra…

No paperwork explaining how extra inputs work. Right digital trigger does not function properly. (Edit) after speaking to the folks at kwikboy mods, who responded almost immediately to help, I have to change my tune a bit. The trigger was damaged in shipping through no fault of their own. As for the paperwork on how to use the extra inputs, all of the info is downloadable on their website and it is partially my bad for not looking into it. They were very helpful and are making it right as I type this.

7 November 2021
Rated 5 out of 5 stars

Exceptional Quality

Quality of the controller is really good, I love the work they did. The only complaint i have is how long the process takes, and the lack of information regarding that. (i had found an faq that said 5 weeks but my controller from date of order to date of receipt was almost on 5 months.)

29 October 2021
Rated 2 out of 5 stars

No communication

Edit: bumped to 2 stars die to quick reply on here from vendor. Will update again when product is received

1 star is due to no communication and its been over 2 months yet my controller has yet to ship. I've contacted before and they said it would ship in a week which was 3 weeks ago. Ever since then I have not heard back nor has my controller left painting. I've emailed twice in the past 10 days with no response.

15 October 2021
Unprompted review
KwikBoy Modz logo

Reply from KwikBoy Modz

Thank you for your feedback Drake. We have been having email server issues for over a week and are waiting on our host support to fix. Your order was moved to ship prep this morning as was your status updated under your account. You will receive your tracking information at the end of the day.

Rated 2 out of 5 stars

“Grip coating” peels from normal use

After a month and a half of waiting for the controller which was fine because they continued to update me on text. When it first arrived it was amazing. Looked great, felt great and was exactly what I ordered. If I was to write my review at that time it would be 5 stars, but I waited until I actually started using this controller before writing this review. After a month of use the “grip” coating at the back literally peeled away from where I rest my fingers at the back. Now my controller has absolutely no grip and the rest of this coating is starting to peel away from the back. I’ve switched back to my original Xbox controller due to how fragile this custom controller is. 200+ dollars on a controller that basically tears itself apart within weeks of continuous play.

22 August 2021
KwikBoy Modz logo

Reply from KwikBoy Modz

Good Morning Dan,
I'm sorry about the issue you are having with your controller. Have you contacted us prior, we would have happily replaced for you as we stand behind our work. Please reach out to us and we'll take care of it.

Rated 3 out of 5 stars

Ordered an Xbox elite controller…

Update: 8/14- Received email stating order has been cancelled with the amount that will be refunded. Refund hasn’t been received yet but could be processing still.

————————
Ordered an Xbox elite controller January 5 2021. Followed up on the status on May 20 and was told it would be shipped a week later. Followed up again June 26 and was offered a refund. Accepted and was told refund would occur the following Monday. Refund was not issued and followed up again on July 21. No response. All messages were via Facebook messenger via the button on their website.

14 August 2021
Unprompted review
Rated 1 out of 5 stars

I ordered and xbox controller April…

I ordered and xbox controller April 27th and joy cons april 28th IV sent countless emails to any employee named ryan over the pass few months. I got little to no response from ryan over this time and when i did get ahold of him and asked for a refund he told me my xbox controller would be shipped that week and id get a refund for the joy cons. Its been 2 weeks and I got my joy cons last week but not xbox controller or refund for anything. I couldnt find a phone number or another email ro talk to anyone else. If at all possible I would like to talk to literally anyone else and get this sorted out

30 July 2021
KwikBoy Modz logo

Reply from KwikBoy Modz

Hey Sam, Just want to follow up on this and make sure you got both of your controllers per our discussion.

Rated 4 out of 5 stars

End result is awesome!

The only reason I'm not giving 5 stars is because it took a few months to get the controller to me and I had to follow up a few times to get an update. That said, the artwork is EXCELLENT and the finish is great. Just remember to order early and be patient....you'll love the end result.

6 July 2021
Rated 1 out of 5 stars

Took it 2 1/2 months to ship

Took it 2 1/2 months to ship sorry. Taking two weeks after shipment because of usps. Only got one response back when I messaged them to ask what was goin on with my product. Have not received the product yet so I hope ends up being what I wanted. It’s still in Kansas and I’m in California so I sought I will get it on time.

21 June 2021
KwikBoy Modz logo

Reply from KwikBoy Modz

Thank you for the feedback Nickolas. Just for clarification, it shipped in 2 months (we communicated with you the issues due to shortages of Elite controller nationwide) and you controller was shipped 5 days ago which even though you selected free shipping, we did ship priority mail which shows will deliver today. We hope you are satisfied with your product once you do receive it.

Rated 5 out of 5 stars

A+ - loved it

A+ for communication
A+ for customization
A+ for shipping

The only thing I found different was the metallic green color was darker in the picture than what was on the controller when I received it , but my son in law loved it.

23 May 2021

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