KwikFit NL Reviews 

8,655
TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

Everything was perfect.Good service,happy faces,very helpful team.Especially thanks to Burak for explaining to me everything :)

Rated 5 out of 5 stars

The centre in Noordwijk is excellent, their customer service is always tip notch. This year, for the APK, I wasn't able to bring the car in the scheduled date, without warning to them, and they simply... See more

Rated 5 out of 5 stars

Excellent service from Kwik Fit Darlington. Visited Northside branch, but managers of both branches deserve a mention for very helpful response following loss of rear tyre - including a lift into tow... See more

Rated 5 out of 5 stars

I am an elderly disabled driver, I was holidaying in Wales, managed to hit a protruding rock, RAC fitted my space saver, then needed to get new tyre next morning before driving home. We called Kwikfit... See more

Company details

  1. Car Service
  2. Auto Air Conditioning Service
  3. Auto Repair Shop
  4. Car Battery Store
  5. Car Repair and Maintenance
  6. Tire Shop

Written by the company

KwikFit is de grootste autoserviceketen van Nederland. In meer dan 175 vestigingen kunt u terecht voor onder andere: - APK - Onderhoud - Autobanden - Accu - Airco - Autoruiten - Trekhaken


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

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No recent history of asking for reviews

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Replied to 99% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(8,655)

1,780 reviews in the last 12 months

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Rated 1 out of 5 stars

Got ripped of on brakepads for APK

Was there for APK. They called me and i needed new front and back brake pads. Front pads Bosch BP1505 (they calculated 240,- for the pads only) and Back pads Bosch BP1504 (they calculated 217,- for the pads only). I paid it.

After i check internet. The BP1505 is 37,- on amazon and 40-50,- on winparts. Autodoc even cheaper. For the BP1504 amazon asks 28,- etc.

I paid 457,- for the pads in total. Online not even +60,- for the total. Absurd.

I feel like i am ripped off. And definitely going to complain to the ACM in holland. Kwikfit calculates absurd increased prices.

*i have extra sets for next in my bagage

20 March 2025
Unprompted review
KwikFit NL logo

Reply from KwikFit NL

Hi Qvoscar,

We’re sorry to hear that you found our pricing to be on the higher side. As a physical store, we are unable to compete with online prices. However, our pricing is set in line with the market and includes installation costs and warranty.

If there’s anything we can look into further for you, please don’t hesitate to email us your details at klanten@kwik-fit.nl, mentioning your reference number KL-67280.

Kind regards,
KwikFit Customer Service

Rated 5 out of 5 stars

Great service

Easy booking, clear pricing list providing insights what is included, fast service (APK and AC filter change done in few hours).

10 June 2025
Unprompted review
Rated 4 out of 5 stars

Frictionless service

Frictionless service, i rather get an rough ETA of when car is ready, and have report in digital typed format instead of handwritten

17 May 2025
Unprompted review
Rated 5 out of 5 stars

5 stars to Kwikfit

No hesitation in giving the Kwikfit branch on Barbourne road in Worcester a 5 star review. My latest visit to have my front suspension bushes replaced was excellent. I feel safer driving the car now. Prices are always fair and every job, however small,gets their same excellent attention.

15 May 2025
Unprompted review
Rated 4 out of 5 stars

Buying two new Michelin tyres has been…

Buying two new Michelin tyres has been a bumpy ride, but with a good ending. Michelin initially supplied 2023 tyres and after complaining, KwikFit ordered a new pair of 2024 tyres to replace them on my car. All in all, a good rate for the goodwill of the people at this KwikFit store.

9 April 2025
Unprompted review
Rated 4 out of 5 stars

Costly affair for me but....

What went fine was that I got information over phone for different options. But in the end price seems very high. I have change of break assembly for my car but parts cost seems very high.

4 April 2025
Unprompted review
Rated 1 out of 5 stars

Very bad service at kwikfit Bussum reception

This morning I went to Kwikfit Bussum. I had a flat tire and I need someone to look at it as I needed to go to work. Of course I understand that they couldn’t help me straight away. That I would have to wait.
I didn’t even get a chance to explain the issue as a bald man at the reception got verbally aggressive and didn’t even try to listen. He was very unfriendly. There was no room for me to speak. I decided to take my car and drive away despite the extra damage driving could bring to the car.

3 April 2025
Unprompted review
KwikFit NL logo

Reply from KwikFit NL

Hi Lim,

Thank you for your feedback. I am very sorry to hear that your car had a flat tire and that we were unable to help you. I understand that you were not treated well and we would like to investigate this further. Would you like to share your details with us via klanten@kwik-fit.nl under reference number KL-66013.

Kind regards,

Customer Service KwikFit
Mireille

Rated 1 out of 5 stars

Complete Rip-Off – Check Part Costs Before You Agree

I went in to fix a braking issue, and they told me the rear brake pads and discs needed replacement. I agreed to their quoted price of €467, assuming that even with a slight markup, the difference wouldn’t be too extreme. However, after checking the actual prices of the parts they used, I am shocked. They charged €258 for a set of discs that cost just €40 online and €206 for brake pads that are available for €32. That’s outrageous! I will never go back there again.

6 March 2025
Unprompted review
KwikFit NL logo

Reply from KwikFit NL

Hi Amir,

Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. Our prices are not comparable to online prices, as we offer professional service, quality assurance, and expertise with every repair. However, we understand your concerns, and we'd be happy to double-check the pricing for you.

Please feel free to send us an email to klanten@kwik-fit.nl (reference number KL-65637) with your invoice details, and we'll gladly review everything for you.

We appreciate your time and hope to welcome you again in the future.

Kind regards,

Mireille
Customer Service

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