Really excellent service on my second attempt at booking. First attempt, I was informed no tyres in stock so had to call back. Called back the next day, tyres available, booked in for following day. S... See more
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ETEL House, Avenue One, SG6 2HU, Letchworth Garden City, United Kingdom
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Went here for my cars MOT, called up, and said its failed and needs this this & this…..i said fine no worries. Then proceeded to tell me they cannot do the work on the car as they have no people to do it as it’s not worth it for them to employ people on a permanent basis therefore, they only do MOT’s…but not the work? Something they conveniently they didn’t tell me. A complete scam, as you must pay most other garages as they like to their own MOT. So, they just took 60 quid of me for no reason and had to pay another garage the 60 again plus the actual work. Also had a friend who went here for her tyres, and they said they would do it within an hour – ended up taking half the afternoon – again fine these things happen…. She wasn’t offered an explanation and when she drove home had noticed her gear holding box had been damaged. Very dodgy place tbh, asked around a bit and no one seems to of had good dealings with them in Yeovil. Just go elsewhere.

Reply from Kwik Fit
Fair price, option to have fitted at home.
Good service from fitter.
All arranged on line price, payment and day and time to fit.

Reply from Kwik Fit
Really excellent service on my second attempt at booking. First attempt, I was informed no tyres in stock so had to call back. Called back the next day, tyres available, booked in for following day. Superb tyre swap and knowledgeable technician. Only slight concern was lack of communication as technician was 2 hours later than time window.

Reply from Kwik Fit

Reply from Kwik Fit
Many Thanks to the Kwik Fit Team
Your Tyre technicians arrived on the specific chosen day and replaced two tyres within 30mins.
Alloys weren't at all damaged during the tyre change and were left clean.
Fab, I would happily use Kwik Fits Mobile Tyre Service again in the future.
Excellent

Reply from Kwik Fit
I have just had an MOT completed at Kwik Fit Woking, Surrey. The online booking process was easy, followed by an efficient arrival/booking-in at the garage with the manager who, despite being busy, was courteous and informative. My MOT failed, but I was given clear details and timelines re follow-up options. I also received several phone calls providing updates re the work and associated costs to ensure a successful MOT outcome. I would not hesitate to use Kwik Fit Woking again. Thank you for your good service

Reply from Kwik Fit
Unfortunately I’ve had two Kwik fit requirements, three including my wife’s car in as many weeks. You have been exemplary. And changed my views of Kwik fit. From a home visit, emergency call out and workshop visit and prices for our audi. I won’t use anyone else in future.
Communication, web, mobile, app and sma all 10/10
Service from your staff in the workshop with my wife, and on the road and at home. Friendly, polite, caring just excellent. 10/10
As someone who works in advertising and business consultancy what your teams are doing is a credit to you all. Keep it up.

Reply from Kwik Fit
Reliable service with technicians arriving at the proposed time with the correct replacement tyre. Booking service was easy to use and offered a selection of alternative tyres which included the exact match that I was looking for. Technicians were friendly and efficient during all aspects of the service. I would not hesitate to use Kwik Fit Mobile service again if required.

Reply from Kwik Fit
Booking easy, availability good.Came in good time completed job in good time overall positive experience.

Reply from Kwik Fit
I booked tyres through Kwik Fit mobile and I was supposed to receive a two hour window on the day of fitting. When I didn’t hear anything, I rang customer service. They promised to speak to the driver and get back to me. Three hours later somebody rang me to say that they had made a mistake and the tyres had not been delivered. I had to choose another date which caused a fitting delay by another four days. Fitting during the next appointment went well and we had no problems.

Reply from Kwik Fit
I used Kwikfit Mobile tyres to come out and replace my two front tyres following a puncture. They were great, very quick to get a slot within 48 hours. Gave a window on the day and could track progress for arrival time. Gary, the mobile van fitter was brilliant. The whole experience was so much easier than trying to get to a garage and would definitely recommend.

Reply from Kwik Fit
Fitter turned up a bit earlier than indicated and gave me plenty of notice.
Very quick at swapping the tyre over and balancing the wheel.
Overall a very good service and highly recomended.

Reply from Kwik Fit
Great experience! Everything went smoothly, since booking to the service itself. Good communication

Reply from Kwik Fit
Good service, was kept informed about the tyre delay and booking re-scheduled.

Reply from Kwik Fit
Fast and easy transaction, good comms and arrived as stated. Great guy who did the job.

Reply from Kwik Fit
Kept informed of appointment time all carried out in professional manner

Reply from Kwik Fit
I have at least received a response from Kwik Fit which ask me to contact them with more information . Was it reviews by AI or a robot because I am so upset at whole experience - a reply by a human being would be needed - Kwik fit have my email and mobile number so that would be easily done if a real person saw my complaint.
The first review explains everything in clear English - I have tried contacting Kwik Fit - cannot find correct app etc
A real con job - people have to be aware why £890 !!!! And no idea of why original quote was for Mot + Full Service £340 approx if all was ok. Then after a phone call it went to £530. On collection it was £890 ! Plus NO certificate given!!!!!!’ And the yellow light is now on permanently!!!
Absolutely dreadful - do not believe or trust Kwik Fit Temple Fortune , Lindon NW11. Never used Kwik fit before , - do not want to ever again - having gone local independent, honest garage - I would appreciate a proper response please to sort out this problem - £500 extra is a huge amount for any body let alone an 83 yr old pensioner….!

Reply from Kwik Fit
Once again Kwik Fit Giffnock provided me with first class service. Martin explained about my exhaust and also gave me great advice about my car going forward .
Exhaust sorted and car now running quietly again.
Thank you Martin and staff.

Reply from Kwik Fit
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