Knowfashionstyle Reviews 

855
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Absolutely love this clothing brand! The quality is top-notch, and the fit is perfect. Every piece feels carefully crafted, with attention to detail that really makes them stand out. The fabric is sof... See more

Company replied

Rated 1 out of 5 stars

What a horrific experience. I needed get a tracking number after a week no tracking number. I’D NEVER BUY FROM THESE PEOPLE AGAIN!! no tracking number! Emails said the package was only be 24hrs awa... See more

Rated 3 out of 5 stars

I was very sceptical about buying from this company, given the number of negative reviews here. I bought an outfit after measuring myself accordingly. It just arrived a few hours ago and it's a little... See more

Company replied

Rated 5 out of 5 stars

I made an order and one of the items were out of stock; Fiona reached out to me and tried to assist me the best way possible to find an alternative within a $3 difference so I could’ve gotten my i... See more

Company replied

Company details

  1. Clothing Store
  2. Women's Clothing Store

Written by the company

Here to Help We're an online global women's fashion store. Our prices are pretty cheap cause we're doing business directly with the factory. We sell our products worldwide, wherever you are, we can ship to you. Please us if you need any help.Our customer services will reply to you within 48 hours. Work Day: Monday - Saturday 9:00AM--6:30PM (UTC/GMT+8)


Contact info

3.6

Average

TrustScore 3.5 out of 5

855 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.6

All reviews

(855)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered a white studded jean jacket…

I ordered a white studded jean jacket in January. It is now February 22 and still have not received it. I have tried to get someone to find out the status of it, has it been shipped? No one seems to know. I asked for a refund and I will only get a partial refund. DO NOT ORDER FROM THIS COMPANY. I will report them to the BBB.

30 January 2024
Unprompted review
Rated 1 out of 5 stars

Don’t waste your money with this company.

I ordered the dress that did not fit appropriately. I reached out several times to the company, as I followed their refund procedure. No follow up was given to my request for a refund. Online this looks like a reputable company with fashionable clothing. However, they have poor customer service. I do not advise anyone to shop with them.

17 January 2024
Unprompted review
Rated 1 out of 5 stars

Do not order from this company

Do not order from this company. I ordered in December, and it's now February, but I still have not received my item. They refuse to issue a refund. Stay away from this company.

8 February 2024
Unprompted review
Rated 1 out of 5 stars

I order from the

I order from them, the order was confirmed, a few days later I received an email saying to send it to my destination address I would have to pay an extra 44 us dollars or I could get a refund, I did ask for a refund but then no response
Am very much disappointed and would not advise anyone to order

6 February 2024
Unprompted review
Rated 1 out of 5 stars

Is there a minus star

Is there a minus star? This is the worst. The picture looks so great. But the shirt was so not like the picture it was comical.i told them I wanted a refund. They said it would be more expensive to send it to China than what I paid. My package came from New York. They asked for pictures. I sent them. They told me that it was fine. DONT DO IT! ITS A SCAM.

Below is a customer service response. They want to give me 1.20 . Any advice on what I can do to get my money back. ?

20 December 2023
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear Customer,
We're sorry to hear this news.
If your problem has not been resolved, please continue to communicate with our customer service team. We believe you will get a suitable solution.
Contact information: https://www.knowfashionstyle.com/Contact-Us-n170136.html
Best regards,

Rated 1 out of 5 stars

When you try to get a refund they will…

Never got a delivery date until the day of. Which was after my event date. Notified Knowfashionstyle the second day of the item being too tight in the arms & arriving too late. I ordered a size up from my normal size. I requested a refund. They said it was my fault. When you try to get a
refund they will not allow you to return or refund you your money. Buyer's beware!!!!

7 December 2023
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear Customer,
We are very sorry to hear this news.
We recommend that you continue to communicate with our customer service team, and we believe you will get a more satisfactory answer.
Contact information: https://www.knowfashionstyle.com/Contact-Us-n170136.html
Best regards,

Rated 5 out of 5 stars

I received my items packaged nicely in…

I received my items packaged nicely in a reasonable amount of time. Love all my items. They are super cute. Customer service was great

11 December 2023
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear Customer,
Thank you for your belief.
We have always insisted on providing high-quality services and products to every customer.
Looking forward to more orders from you.
Best regards,

Rated 5 out of 5 stars

Great customer service

Order a red jumpsuit for a New Years ball hoping it would get to me on time was told that it will take 10 working days.to my surprise it came in the lotted time had done online shopping before and have been very disappointed However Know fashion style has restored my faith in online shopping. The jumpsuit is beautiful. The company customer service is great. Well done know fashion style would definitely order from them again.

14 December 2023
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear Customer,
Thanks for your trust.
It is our honor to have your support.
Looking forward to more orders from you.
Best regards,

Rated 2 out of 5 stars

I have ordered a few outfits and have received anything. I ordered from Canada. Is this a scam .

I have ordered from Canada 3 outfits and have not received anything is this company scam. Please send me my orders.

To this date.

8 November 2023
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear customer,
We are very sorry to hear this news.
Have you contacted our customer service team to resolve the issue? If not, please contact our customer service and we will definitely give you a satisfactory reply.
Contact information: https://www.knowfashionstyle.com/Contact-Us-n170136.html
In addition, the package has not been received yet. It is possible that the package is in transit.
International shipping requires more complicated logistic procedures, that make the post time between two countries always longer than domestic shipping.
Sometimes deliveries are delayed due to poor weather conditions, epidemic, strict customs clearance procedures and other reasons.
Best regards,

Rated 5 out of 5 stars

Customer service was great. Fabulous clothing

Customer service was great. Responded less than 24 hrs everytime. Was able to track my package and when received I was disappointed at all. Great material and fitted perfectly 🥰.
Thank you
Hopefully I wouldn't have to return anything

21 November 2023
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear customer,
Your support is the driving force for us to move forward.
Looking forward to more orders from you.
Best regards,

Rated 5 out of 5 stars

Love my outfit!!! Great Buy !!

Love my outfit that I got ! Shipping was fast and the material is so soft and very well made ! I was surprised how well it fit and looks great on ! I would definitely reorder and the price was amazing!!!

21 November 2023
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear customer,
Thanks for your support.
Looking forward to more orders from you.
Best regards,

Rated 5 out of 5 stars

Very comfortable material. Perfect!

She received many complements after wearing the store-bought clothes. Very comfortable material. Perfect for wearing near breezy waters, vacation gear. Perfect!

9 November 2023
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear customer,
It is our honor to have your trust.
Looking forward to more orders from you.
Best regards,

Rated 3 out of 5 stars

I tried it on and liked it very much

My dress arrived in my hands before my birthday party, and after trying it on, it looked great, washed without fading, and wore it with silver high-heeled sandals at my birthday party, I tried it on and loved it

2 November 2023
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear customer,
Thanks for your support.
Looking forward to more orders from you.
Best regards,

Rated 5 out of 5 stars

Absolutely hooked on Knowfashionstyle's…

Absolutely hooked on Knowfashionstyle's trendy styles! The super affordable, high-quality pieces have kept me coming back to shop with this company for a while now. A definite fashion favorite!

@famous_kiki1

19 November 2023
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear customer,
Your support is the driving force for us to move forward.
Looking forward to more orders from you.
Best regards,

Rated 1 out of 5 stars

Customer service does not respond

I placed an order 4 November 2023 and to date have still not received a tracking # that my order has shipped. I’ve sent emails to customer service no response. I will be canceling my order.

Don’t use this company as they take your Money and you never receive the order. Don’t fall for the Black Friday discounts as you will never receive anything. 😡

3 November 2023
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

sorry for the inconvience cause by you.Usually we will respond to you in 24 business hours.our team already reply to you on instagram.please check your instagram message,thank you.

Rated 3 out of 5 stars

The stuff i ordered is really nice and…

The stuff i ordered is really nice and fits perfectly. I washed it, then donned a top outside and wore it to work on weekdays. I was complimented by numerous people and thought it looked really cute on me. Excellent fit and material performance even after mild cycles. Air dry or hang.

13 October 2023
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear customer,
Thank you for your support and trust.
Looking forward to more orders from you.
Best regards,

Rated 1 out of 5 stars

Their size charts are totally wrong

Their size charts are totally wrong. I ordered a medium and the dress was an extra large according to the chart. I tried to return it but they said it would cost more to return than it was to buy, because of shipping and taxes in China.

13 November 2023
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear customer,
We are very sorry to hear this news.
Our products are all standard US sizes.
You can also refer to the size chart below the product details, which can better help you choose the size.
Generally, you can receive products that match your size.
In order to better serve you, we recommend that you continue to communicate with our customer service team: https://www.knowfashionstyle.com/Contact-Us-n170136.html
Best regards,

Rated 1 out of 5 stars

WARNING WARNING WARNING WARNING Don’t…

WARNING WARNING WARNING WARNING Don’t believe the claims about return policy. I contacted the company about returning items I purchased. Instead of giving me a return address, I was given multiple offers on future purchases. After 3 days of multiple offers , I finally got a return address. I followed ALL of the return instructions. ( Took pictures of each item & bag it came in. Took picture the tracking number for the return items, Paid for the return). Returned the items on 9/26/2023. As of 11/11/2023 the company still hasn’t refunded my money.
BUYER PLEASE BEWARE. !!!!!!!!!!!

26 September 2023
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear customer,
We are very sorry to hear this news.
If you have returned the package, please continue to contact our customer service team.
In order to better serve you, we recommend that you continue to communicate with our customer service team: https://www.knowfashionstyle.com/Contact-Us-n170136.html
Best regards,

Rated 3 out of 5 stars

Beautiful

Beautiful, elegant, I recommend it 100% is very nice and elegant, the material very good, the size is perfect. Very good buy.

24 October 2023
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear Customer,
Thanks for your support.
We will always provide high-quality services and products to every customer.
Looking forward to more orders from you.
Best regards,

Rated 5 out of 5 stars

The dress arrived on time and looks…

The dress arrived on time and looks just like the picture!

3 November 2023
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear Customer,
Thanks for your support.
There is no doubt that we have always provided products to every customer as shown on the website, and we are a website with integrity.
Looking forward to more orders from you.
Best regards,

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